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Rated 4.4 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by None Short walk to Alamo and riverwalk. Great location and nice hotel. August 11, 2014
Rated 1.0 out of 5.0 by Hotel Check Debacle and Uncaring Hotel Staff Is poor for my hotel stay in San Antionio, Texas. The room that I had reserved for my family was not given to me. I had to pay more money to get a room that would accommodate us. The staff was uncaring and uncooperative. August 5, 2014
Rated 5.0 out of 5.0 Go Alamo Friendly and clean living areas. I would stay here in the future. My family loved the location. Pet friendly. August 5, 2014
Rated 5.0 out of 5.0 great hotel I stayed here for 2 weeks and the stay was unbelievable! employees were very helpful, nice and went out of their way to make sure my stay was everything i was looking for and more. every tuesday, wed, and thursday there was a social with free dinner and beer and wine. there was plenty of accomodations(housekeeping was amazing!, there was a gym, a pool, and free laundry). this hotel is by far the best i have stayed at. July 29, 2014
Rated 4.0 out of 5.0 Good extended-stay Great place. The bad first (only two): The only thing that is somewhat bothersome is the train tracks nearby. If you're there for a couple of weeks, you get used to it and don't even hear it. The office chair in my suite was wearing down on the upholstery, so it was coming off in chunks. THE GOOD!: 1) They accept pets and cleanup bags are free for use outside with plenty of walking space for your pets. The maximum charge is $150 no matter how long you stay, at the rates: 15 for the first night, 10 for the nights after. 2) Love the Food! - full and fairly nutritious breakfast 7 days a week, and Tuesday to Thursday at 5:30, they have a Social deal, with food and free wine/beer for a few hours. Get to know the folks around if you're so inclined. 3) The suites are great. The kitchen is perfect for what you should need. The bed is very comfortable. The room can be blacked out for sleeping during the day. The king suite I stayed in was great. 4) The staff was very helpful and attentive to needs. 5) Laundry was free! 6) Exercise room was great for keeping up with the workouts, consists of dumbbells, two treadmills, one elliptical, and a multipurpose cable machine. 7) Amazing location. You're away from the hubbub of downtown, but you're close enough to the Riverwalk to get there in about 8 minutes. 8) Close to the highway on-ramp and a junction to go anywhere in the city so you can get where you're going quickly. I recommend this place. I'd stay here again, most definitely. July 27, 2014
Rated 3.0 out of 5.0 by My stay I loved the quietness. I never heard a sound when I was in my room. I slept like a baby. The hotel clerks were just fine. My only 1 complaint would be that the elevators and the breakfast eating areas were filty. The furniture was torn, dirty, soiled and old. They really need to replace it. The food was good though, compliments to the cooks. July 27, 2014
Rated 5.0 out of 5.0 by great location The hotel we stayed at was across the parking lot from the Alamo dome and within walking distance of the river walk and the Alamo. The tower of america was across the highway from us. I couldn't have a picked a better location. July 25, 2014
Rated 5.0 out of 5.0 by Great Location We had a great time. Every night we walked to the Riverwalk and returned late and felt very safe in that area. We will use this same hotel again in the future because of the great location. July 23, 2014
Rated 2.0 out of 5.0 by Ok Stay The only complain about this hotel was that the bahrooms were disgusting!!! There was black hair in the corners of the bathroom, carpet was dirty!!! July 23, 2014
Rated 5.0 out of 5.0 by Quiet Room, clean hotel The hotel was clean and quiet. The fitness center was nice and the laundry room was also clean. July 21, 2014
Rated 5.0 out of 5.0 by helpful staff, nice common areas we enjoyed the helpful suggestions of the staff and their ready response to inquiries about restaurants, etc. Our evening clerk on our initial arrival was very helpful and reassuring when our plans were changed and our arrival delayed due to flight problems. July 14, 2014
Rated 1.0 out of 5.0 by Unenjoyable Stay... I was very disappointed with my stay at the Staybridge Suites. I had numerous intrusions with staff members entering my suite even after placing the do not disturb sign outside the door. The furniture inside the suite was broken and unserviceable. The A/C filter inside the suite was not serviced for quite awhile which caused the A/C to spew out a dark color film that blanketed the beds. July 11, 2014
Rated 5.0 out of 5.0 by July 4th Stay Stayed 2 nights at this property. Enjoyed it very much. Room was very nice and comfortable. Only 1 issue and that was the sofa appeared worn out as you just sank almost to the bottom when sitting in it. Location was great. Was able to watch the fantastic fireworks show from the parking lot. July 9, 2014
Rated 5.0 out of 5.0 by Good location, friendly staff, would stay here again! Stayed here on an impromptu mini vacation with my daughter. Due to school activities she won't have much of a summer this year and I wanted her to have a few days of fun. The location of the hotel was centralized to the activities we had planned and not too far away from some of the other attractions in San Antonio. Our room (two double beds) was spacious enough for two people, the beds were a little small but since there was only one of us in each that wasn't an issue at all. The room was clean, the staff was friendly and they didn't even charge me for the glass I broke on accident. Having a kitchen area to cook in allowed us to save money on dining costs, a plus for me. We were very satisfied during our stay here! I don't have any complaints, I do however have one suggestion, the hotel may want to look into upgrading the laundry facility. They have only three washers & three dryers and most of the machines seemed to have an issue of some sort. The use of the machines was free and that was another plus for me, I have been to hotels where they cost $$ and it adds up. So again, I am not complaining. To sum it up, I would book here again and recommend this hotel to friends and family. July 6, 2014
Rated 5.0 out of 5.0 by roomy and clean. friendly staff. Roomy and clean. Friendly and helpful staff. Good location right next to wedding reception venue. Two blocks from River Walk. Only downside was double beds are too small for two adults or older teenagers. July 3, 2014
Rated 2.0 out of 5.0 by Returning guest shocked by wear and tear Shows heavy use and lack of repairs to furniture in room. Kids slept on floor, sleeper couch grossed them out !!! July 3, 2014
Rated 5.0 out of 5.0 by My home away from home! When I am out of town on business, which is often, I stay at this centrally located Staybridge. The rooms are the size of an apartment, all the staff are cordial and the amenities are exceptional! These people are my friends! - Happy from Houston July 2, 2014
Rated 5.0 out of 5.0 by Bed and Pillows The mattresses are too soft. I have a bad back and the mattress and pillows were much too soft. July 2, 2014
Rated 5.0 out of 5.0 by In town stay for Graduation Ceremony I live about 5 miles away from the Staybridge Suites however my daughter's graduation ceremony was at the Alamodome next door. We stayed at the hotel to avoid the parking nightmare downtown. After the ceremony, when everyone else was gathered outside in the heat, my family walked to the hotel and took great pics in the lobby seating area and by the pool. It worked out perfectly. June 25, 2014
Rated 5.0 out of 5.0 by Business/ Leisure I was very comfortable at this hotel, front desk staff was friendly and very helpful. Big Props to Stephanie!!!! I had no major complaints, excpet that I need to mention is that my desk chair in my room needs to be replaced, it is completely run down and needs to be trashed. June 25, 2014
Rated 5.0 out of 5.0 by Like a home away from home The staff is exceptional, they make you feel special, the property and the room were always clean, a staff member named Kathryn was the best, I stayed 30 days and loved it, the food was great. May 25, 2014
Rated 4.0 out of 5.0 by Great location & comfy beds We stayed here to attend an event at the Alamodome - waking about 1 block to the front door of event. It was nice to not deal with having to drive and park. Friendly. Staff, clean spacious comfortable rooms. Pool was un heated but my kids got I any way! Exercise room was modern & clean. Quiet sleep atmosphere, even with a room on the freeway side. Only area of improvement would be breakfast. Eggs were the powdered kind & coffee & tea were lukewarm even in the containers. April 14, 2014
Rated 4.0 out of 5.0 by Weekend Stay I checked in on a Thursday night and stayed until Sunday morning. The room was nice and clean but didn't look like the picture on the internet (King Bed Suite]. The complimentary breakfast was good every morning and the fitness center was a delight. The only complaint that I had was with the great weather [above 80 entire weekend) I was not able to open a window in the room to get some fresh air. Also the wifi was 75/25 in the room, didn't connect 75% and worked fine 25% of the time. Overall good stay and located within walking distance to everything downtown. April 3, 2014
Rated 5.0 out of 5.0 by Consistently Great We enjoyed our second visit to this Staybridge, and we'll definitely be back next year. Close to the Riverwalk, close to the Alamodome. We love it! April 3, 2014
Rated 4.0 out of 5.0 by Rough start, great finish We checked in late Thursday night and had issues. We were given keys 3 different times and none of the worked until the clerk realized he had changed our rooms, but didn't change the card holder. Upon getting into our room, I quickly realized that this was not the type of room I reserved. I talked to the same clerk who told me to talk to someone the next morning. Easy. Talked to the right 2 ladies the next morning, and it was easily fixed! We changed rooms later that day and things were great from that point forward. I have to give special kudos to the breakfast guy! Great personality, always visiting, quick to help. January 24, 2014
Rated 4.0 out of 5.0 by Smelly Sheet I didn't enjoy the smell of the bed sheets. When I stay at a hotel I like the room to smell nice and clean. When we first got to the room the first thing I noticed was a Gatorade bottle under the bed. That was a red flag for me that the cleaning personnel didn't do their job. Mind you I didn't have to get on my knees to see the Gatorade bottle. It was at plain sight. My family and I had stayed at this same hotel before and I didn't feel uncomfortable that first time. I don't know how often they wash the bed sheets, but I really didn't appreciate the smell. Not even the pillow cases smelled nice. I loved the location of the hotel, but I don't know if I would stay there again. The good thing is that we only stayed there one night. I didn't tell anyone about the sheets because I didn't notice until we went to bed that night. I hope someone else has a better experience. January 17, 2014
Rated 5.0 out of 5.0 by Monster Jam Me, my wife, and two young sons stayed there the night of the Monster Jam and loved the accommodations. The bathroom leaves a lot to be desired but overall it was excellent. The security watches the parking lot like a hawk and made us feel confident in their ability to watch our vehicle. The walk to the river walk is extremely easy and quick, and we will be returning here for every Alamodome event and any downtown attendance we desire. January 16, 2014
Rated 5.0 out of 5.0 by What a Great Experience We booked our wedding block at the Marriott River Center and were treated like royalty! The staff was very accommodating and helped out all of our guests, the rooms were great, and the location was top notch! Even with so much going on, they made us feel special and that we were the most important people there. January 12, 2014
Rated 3.0 out of 5.0 by clean hotel, good breakfast I decided to stay in this hotel so i can start participating in BIG WIN promotion and complete one of my Saturday stays. I did my reservation as of 28to29th september. I was late to check in to hotel and made it to front desk by 1am. The staff told me that they wont be able to check me in for saturday because they already closed out their software. so they checked me in their system as of 29to30th. If it wasnt for this incident overall stay would be considered great. nice property in walkable area of town. December 16, 2013
Rated 3.0 out of 5.0 by Used to be a contender I've stayed at this property several times and it's incrementally gone downhill. This stay may have been my last there. The 2nd elevator has been out of service since Dec 2012. The Internet access is spotty and, according to my laptop, ridden with security lapses. The staff is terrific, the breakfasts & weeknight meals are fine. The workout & laundry facility are good. But as I always stay there on business, the Internet situation has become intolerable. December 8, 2013
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