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    Staybridge Suites San Antonio - Stone Oak

    The Staybridge Suites San Antonio Stone Oak is the perfect blend of upscale extended stay urban hotel located in a relaxing, convenient location just 10 minutes north of the, San Antonio International Airport. Our premier location is close to many attractions such as the Riverwalk, The Shops at La Cantera, Valero Texas Open, Morgan’s Wonderland, Sea World, Six Flags Fiesta Texas, Top Golf, The University of Texas at San Antonio and the Alamo; make it an excellent choice for business travelers and vacationing visitors. Neighboring facilities include South Texas Spine & Surgical Hospital, Methodist Stone Oak Hospital, North Central Baptist Hospital, Tesoro Corp, Baker Hughes, Chesapeake Energy, Cisco Systems, Microsoft, JP Morgan Chase, EOG Resources, Zachry, Clear Channel and Valero Energy. Each of our 135 guest rooms are spacious; apartment-style studio, one bedroom or two bedroom suites; complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guest staying more than a few nights. Our guest will be sure to enjoy our 15,000 sq. ft. outdoor deck area featuring BBQ pavilions, outdoor pool & spa, and outdoor living area with fireplace, casual seating plus large screen TV. We also include many complimentary amenities such as high-speed wireless Internet access, hot buffet breakfast and our legendary evening reception.
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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    • Complimentary Shuttle Available
    pet policy
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    local guide
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    groups and meetings
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    green engage

    GETTING HERE

    STAYBRIDGE SUITES SAN ANTONIO - STONE OAK
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 162 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    162reviews

    • 5 Stars
      124
    • 4 Stars
      22
    • 3 Stars
      8
    • 2 Stars
      3
    • 1 Stars
      5

    July 17

    By

    August 07, 2015

    You should always feel at home when you visit this hotel and should never go hungry. Whether it's the free breakfast, social or having to pay reasonable prices from their fully stocked pantry with so many yummy varieties. The staff is sure to give you that warm and fuzzy feeling. Great place to get away, bar b que by the pool and relax!

    Posted byHotelStaff
    August 10, 2015
    Thank you so much for your kind words DMCE16! We very much enjoy making your experience as homelike and friendly as possible! We are so pleased that you enjoyed your breakfasts and socials with us! We look forward to having you in the near future Thank you for being an IHG Platinum Member. Sincerely, Josie Operations Manager
    Posted byHotelStaff
    August 10, 2015
    Thank you so much for your fantastic feedback DMCE16 It means so much to us to hear that you are happy with all of our amenities. We very much enjoy making your experience as homelike and friendly as possible! We look forward to having you. Thank you for being an IHG Platinum member. Sincerely, Josie Operations Manager
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    Almost checked out at arrival

    By

    August 06, 2015

    club

    I should have checked out after the first night. Upon arrival I noticed that my room was dirty. I know they have the light touch housekeeping, but when a guest first arrives the room should be cleaned thoroughly. The floors had dog fur, and had not been mopped, the shower had hair in it and the bed had a few dog hairs and a human hair in it (which I contributed it to maybe due to the dryer, which sometimes does not get rid of everything because the sheets smelled clean). It looked like coffee creamer or something white was spilled on the desk. I complained to the front desk and asked if my room could be cleaned the following day since I was exhausted upon arriving. The front desk offered me another room and I went to move my things over to notice that that room was even dirtier than the room I was assigned. So, I stayed in my assigned room. No one came to clean anything during my stay there, even after my request. The final day I was there, they cleaned my room and threw all my food out of the fridge. The manager credited my account, but I had already had a bad experience at this hotel and just wanted to be through with it. Additionally, there is something dead in the garage. Not sure what, maybe a small animal, but there is a certain area that has a dead like smell.
    I ate breakfast there once. My first plate was thrown away when I turned my back by the breakfast attendee, mind you I was the only person in the breakfast room so he knew the plate was mine. To make the situation worse, the breakfast left much to be desired. I will not stay here again or recommend it in spite of all the favorable reviews.

    Posted byHotelStaff
    August 10, 2015
    Greetings, Thank you for your feedback regarding your visit stay at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assure that these issues will be looked into. We value your comments and welcome the opportunity to serve you again . Thank you for being an IHG member. Sincerely, Josie Operations Manager
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    Clean and great location

    By

    August 06, 2015

    club

    Close to all the places I had to be. Friendly staff and clean rooms. Bed was a little firmer then I prefer but was alright

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    Scott Reed

    By

    July 29, 2015

    platinumelite

    The shower walls were disgusting with soap scum.
    The bed should have been made.

    Bathroom floors were slimy. Wore sandals the entire time after finding this out.

    The hallway stunk.

    Would have like if front desk would have offered an upgrade.

    Posted byHotelStaff
    August 04, 2015
    Mr. Reed, First of all we would like to thank you for choosing the Staybridge Suites of Stone Oak for your traveling needs. We understand how much of an inconvenience it can be for the issues that you have brought to our attention. We are greatly sorry that this occurred during your visit. We do appreciate your feedback as it will help us to improve in our areas of opportunities. We hope that if you do visit the area again that you give another shot. Please do not hesitate to reach the General Manager myself Wally Tijerina directly for anything that I may be able to do in the future for you.
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