Rated 4.3 out of 5 by 24
Rated 5.0 out of 5.0 by deuceSH Wow! Hard to top this property!
WOW! What a property! I travel quite a bit and have stayed in many different hotels in my lifetime. I can honestly say that this property was a world-class property and one of the nicest, most thought out properties I’ve ever encountered. There are many other choices in this area (Stone Oak/Hollywood Park area), but I can tell you now, you’d be doing yourself a disservice if you pass this property up. I was amazed at the quality of the finishes and at how upscale the appearance of the property was. It is obviously a newer facility, but the staff has done a great job of maintaining it. It is amenity rich with a large workout area, an extremely fancy pool (for this class of hotel), a gratis laundry facility with plenty of machines for all, and many spacious areas for which to work or relax. The deck around the pool is incredible and something you usually find in much richer properties. The pool deck has dozens of sofas and lounge chairs to be used for entertaining or for a unique work setting. There are several smaller indoor meeting rooms (not convention size, but a place a cozy conversation with associates or a snuggle with the mate). It is a non-smoking facility and for me, that was a positive thing. For those who smoke, there are ample facilities outside that can be utilized for such recreation. The underground parking garage is a extra perk and it’s nice to know your car is sheltered from the hot Texas sun. The location is amazing - urban fair and fast food galore within a mile radius. About any cuisine you want is only minutes away. The staff is incredibly efficient and professional. I don’t normally remember names of associates, but two names stuck out on my last visit to this property: Caroline and Jason. They exemplified how every hospitality chain should be run. The entire staff – from housekeeping and the “breakfast bunch” to the desk staff – are attentive and prompt. The only complaint I might be able to lodge against this property is that I have to leave! It was so nice that I was starting to think that I was already at home. Thank you Staybridge staff for such a great visit.
August 19, 2013
Rated 3.0 out of 5.0 by RBOBM24 Problems in Bathroom
always the toilet was falling water..it was very uncomfortable
August 13, 2013
Rated 5.0 out of 5.0 by Gloria27 Great stay, will stay again.
Great service upon arrival. Excellent size kitchen area in suites. Breakfast was great. Bathroom is a little small but that was minor compared to all the great amenities this property has. Just what we needed for a weekend getaway :)
July 28, 2013
Rated 5.0 out of 5.0 by Morganblitz99 Exceptional facility for the business traveler
Evening meals mid-week and wonderful hot breakfasts. Rooms are large with room to spread out. Free laundry facilities and fitness center. Melvin, Front Desk, will multi-task for you to ensure a perfect stay. Love the place!
July 24, 2013
Rated 3.0 out of 5.0 by Belushi Once inside it feel apart
I stayed for a couple days at this location and at first look everything was good. My main issue would be the shower and bath room. Really small and in need of remodeling. The shower and drain was clogged solid, and the door fell off the closet the first day. Figured house cleaning would notice but they did not. Did not get a freshen up the third day for some reason. Bathroom supplies ( soap, shampoo ) where very poor and lacking.
July 5, 2013
Rated 4.0 out of 5.0 by Luvmybabies Loved the courtyard
I have stayed at many Staybridge suites throughout the nation. I loved the courtyard here, lots of seating, pavilions and clean!
The front staff could be a little friendlier. They were friendly at checkin but you had to acknowledge them coming and going. It's nice when your on the road for many nights to have someone greet you in the morning and when you return, you won't find that here.
Hotel is clean, parking in front is limited but easy access to highways.
June 30, 2013
Rated 5.0 out of 5.0 by amri GREAT ROOM AND sERVICES
We were there for four days and had seven or eight different rooms.They were all great, even the handicapped rooms.
The lobby was great for visiting; The swim pool entertained the kids and parents and the laundry room was fantastic!
We would definitely stay again if we were in the area.
June 22, 2013
Rated 5.0 out of 5.0 by flipper333 Couldn't have chosen a better place to stay!
This hotel was so nice, affordable, quiet, and the staff were simply awesome. My family and I stayed for two nights and we had a blast. With the spacious suites.. this is definitely the place to be. Whoever design the room layout,... got it right. This place was great!
June 15, 2013
Rated 5.0 out of 5.0 by Sujam Weekend Family Gathering *
Overall experience at the StayBridge Was excellent. Our family was in for the weekend in San Antonio for our wedding. The staff was very helpful & worked with us on accomadating our needs - from the manager  to front desk personnel. We anticipated having a gathering in the HUGE patio area with barbeque accomadations, until plans changed due to major rain storms in the area. The staff allowed us to transition inside without a problem. Thanks to All the Staff for helping make it a less stressful wonderful weekend! SM in San Antonio
June 4, 2013
Rated 1.0 out of 5.0 by esp9555 WORST HOUSEKEEPING EVER
Gave this property another chance. Same old story same old song.
Had problems with room being cleaned on previous stay. No maid service. Was told my door had do not disturd sign on door. LOL
After several days of requesting service had to have manager take care of problem which he did.
Recently stayed again and on first day no room service again. When I talked to front desk they said my do not disturb sing was on door.LOL unbelievable. I spoke with other people from my group and they had same problem.
Will not stay here again. Airport location I never had any problems.
If you want only sometime maid service this place is for you.
Breakfast service starts to late for people who have to work in the morning.6 30. Airport location is 6 00 perfect.
May 16, 2013
Rated 5.0 out of 5.0 by Surgery Hospital Stay
I was scheduled for back surgery at 6:00 am at Methodist Stone Oak Hospital. We live an hour and a half from San Antonio and Staybridge offered a hospital discount and even had a van during the day. The staff at Staybridge was wonderful at taking care of our needs and being flexible later the morning. The surgery went well and they were able to hold a room for the following night. I felt Staybridge went out of their way and helped make the surgery bearable. I would highly recommend staying at Staybridge Stone
April 20, 2013
Rated 3.0 out of 5.0 by ArtOne Bed was uncomfortable ...
the mattress was worn and leaned making sleeping on it uncomfortable... probably time for new mattresses.
April 6, 2013
Rated 5.0 out of 5.0 by Danyboy1 fantastic
loaction very convenient for my family, excellent staff sevice, rooms and value
Will stay again soon keep up the good work
January 26, 2013
Rated 1.0 out of 5.0 by Omar80 THE WORST ROOM EVER
The room smells terrible, it was noisy and the telephone dosent work , Its my first time at Stone Oak I always stay at Staybridge near the North Star Mall, really my worst expierience ever.
January 9, 2013
Rated 5.0 out of 5.0 by SPET Perfect for a stay with friends
We were travelling with friends. The 2 bedrooms suite is perfect for privacy. Golf was the main occupation. This hotel is well located, near a lot of nice golf courses. It is easy to go downtown and Hill Country. There are a lot of others activities possible for people travailling with kids. The shopping is great in San Antonio
November 19, 2012
Rated 5.0 out of 5.0 by ToolGuy Recent stay
The staff is great from the front desk all the way down to the staff in the kitchen. We had a large groupd staying here most of them working overnight shifts. After working 10 hours a night each morning we came "home" to a fresh breakfast. Rosa made sure we always had plenty to eat even if we made it in right at the end of breakfast.
November 3, 2012