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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.5

    based on 108 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    108reviews

    • 5 Stars
      79
    • 4 Stars
      13
    • 3 Stars
      6
    • 2 Stars
      7
    • 1 Stars
      3

    Satisfsaction

    By

    23 January 2015

    club

    We are fully satisfied with everything, the staff, food , cleanliness, comfort and so on.Very friendly staff, every one was very helpfull, they went out of the way to help us since we were new to San Antonio, Delecious food of many varieties, free wify, clean and tidy rooms, very relaiable shuttle bus service so hats off to STAYBRIDGE

    Posted byHotelStaff
    31 January 2015
    Chandrani, Thank you for being an IHG Rewards Club level member, we appreciate your loyalty. We are very excited to hear that you enjoyed every aspect of our wonderful hotel. We hope we continue to get the chance to see you here at Staybridge Suites. Thank you, Samantha Halstead Front Desk Supervisor
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    Great place to stay!

    By

    23 January 2015

    The staff is very welcoming and friendly everytime you see them anywhere in the hotel. The room was comfortable, clean and had everything we needed. It is conveniently located to get in and out to come and go anywhere in the city. The breakfast included a wide variety of items to meet the needs of all -- including diabetics. We have stayed here several times and will definitely stay here in the future.

    Posted byHotelStaff
    25 January 2015
    tozanel, Thank you for being an IHG Rewards Member and choosing to stay at our hotel. We appreciate the wonderful things you wrote about our team members and hotel. I am glad the breakfast was able to accommodate your needs. We hope you enjoyed visiting our city and look forward to your next visit with us. Sincerely, Brenna Raven Operations Manager
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    Repeat Customer

    By

    21 January 2015

    My sister said that she booked us as great place, Staybridge Suites, and I was not disappointed. We love to travel and this was home away from home. Loved the socials...food was great and the common areas were just as clean, cozy and comfortable as our room. The staff were friendly and very accommodating. I definitely plan of being a repeat customer.

    Posted byHotelStaff
    25 January 2015
    Meg2015, We are so glad you loved our hotel as much as we do. Thank you for the positive mention about our evening socials and our wonderful team. We look forward to many more visits from you and your sister! Sincerely, Brenna Raven Operations Manager
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    It was nice

    By

    19 January 2015

    platinumelite

    It was fine and the layout of the room was convenient, just had a small issue with the shower switching fully over to shower so pressure was a bit low, but only stayed one night this trip.

    Posted byHotelStaff
    25 January 2015
    Bleach78, Thank you for being an IHG Rewards Member and for taking the time to write a review about our hotel. I'm sorry you were having issues with the water pressure. We will look into that and make sure everything is working properly. We hope you enjoyed visiting our city and look forward to your return. Sincerely, Brenna Raven Operations Manager
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