Rated 4.6 out of 5 by 91
Rated 4.0 out of 5.0 by ajf36inaustin Good Experience
Nice place, good floor plan except the bathroom door/sink area was too small. As a Navy Reservist, however, breakfast should be provided by the hotel, but it was not served until too late in the morning (after my work day had already begun).
December 10, 2014
Rated 5.0 out of 5.0 by Amitabh Very nice stay
Very nice stay at this hotel... everything was good... location, ease of access, rooms, hotel staff.
Bathroom could be improved.
December 3, 2014
Rated 5.0 out of 5.0 by danieladye Amazing Service
Amazing customer service. Greeting immediately as a platinum member and offered complimentary snacks. The room was perfectly arranged with out any additional service needed. Customer Service upgraded me to a suite and thanked me for being a platinum priority club member.
December 2, 2014
Rated 5.0 out of 5.0 by Duane G Great service
Thank you all for always keeping the property clean and friendly. You all always try to make sure my wife and I have a great stay! Thank you, again!
November 29, 2014
Rated 5.0 out of 5.0 Great stay for business and leisure
Friendly staff, great location, great accommodations and great price for the room.
November 23, 2014
Rated 5.0 out of 5.0 by jgb0607 Close to Sea World and comfy room.
No complaints! Free breakfast and a nice kitchen. We will stay here next time we visit sea world. This a great option for those with families or large parties.
November 19, 2014
Rated 4.0 out of 5.0 by marie tx Business Trip
The hotel was very clean and the staff was friendly, I travel a lot for work so the little things mean a lot to me. Daylight savings time had just occurred and a lot of clocks didn't match the correct time (fitness room, inside my room, etc.). The TV also had a DVD player and I couldn't get the TV to the correct setting to watch TV, so it would be nice if when cleaning the rooms the staff ensured that TV/DVD was set back to TV for the next guest. The chair at the desk was way too short and you couldn't adjust it. Those little things make a difference. I would stay here again since it was so clean and the staff was friendly. Thank you!
November 14, 2014
Rated 5.0 out of 5.0 by RKT2528 Great place to stay
This hotel is very nice place to stay. I came here on business trip and initial few months stayed with family. The staff are very very good and responsive. The social from Tuesday thru Thursday is very nice. Room service is excellent. Front desk staff service is excellent.
I am a gold IHG club member , however points are not added for this stay. Raised a help-desk request for missing points stay , fingers crossed.
I strongly recommend this hotel for those visiting SNO for any business trip or for leisure . The suite has kitchen and give you home like atmosphere.
November 13, 2014