Rated 4.5 out of 5 by 68
Rated 5.0 out of 5.0 by Toto67 Excellent service
The staff were very welcoming and they made you feel comfortable. The hotel is pretty new and very well maintained. Our suite room is awesome with kitchen and utensils provided. It exceeded our expectations and the kids enjoyed by just staying inside our hotel room. Would definitley book in the same hotel for our future visit to Sea World.
August 21, 2014
Rated 5.0 out of 5.0 by viajero53 Servicio excelente
Realmente disfrutamos nuestra estancia, el personal muy amable y la suite y camas realmente muy confortables.
August 20, 2014
Rated 5.0 out of 5.0 by NanaChris Perfect place close to SeaWorld San Antonio
Booked this hotel at the last minute and was so happy with our choice. The staff here are just amazing and happy to assist with any of your needs. The kitchen came fully stocked with dinnerware which was really handy. We arrived just in time for the Social Hour (Mon-Thurs only I believe). After a five hour drive, we really enjoyed having a Taco Bar and cold beverages! The rooms were great. We stayed in a Queen Suite. Two queen beds with separate living area. The shuttle service was prompt and easy to use. We simply called down and they were waiting for us or there within minutes. Word of advice - Do not go to Sea World on a Saturday. Total waste of time
August 20, 2014
Rated 5.0 out of 5.0 GREAT stay at Staybridge Suites in San Antonio Sea World
My family had a great time in San Antonio. The staff at Staybridge made us feel at home! We will stay next time if we come down to San Antonio again.
August 11, 2014
Rated 3.0 out of 5.0 by Rodmantx Staybridge Let Down
This property is a disappointment once again. First I was not greeted as an IHG Rewards member. This is the second time I've stayed here and both times I was put in a room with no ice maker in the freezer! For an extended stay property with no ice maker on the floors it is a real nuisance trying to obtain ice. The second disappointment is being placed in a room next to a family with 4 young children. Noisy, noisy, noisy !
This property is difficult to get to and the staff seems uncaring. Do yourself a favor and choose one of the many other hotels in the area.
August 9, 2014
Rated 4.0 out of 5.0 by aflman Excelente servicio y un espacio de descanso comodo
Este hotel es ideal para quien planea ir a Se World por su cercania y su servicio de VAN que los lleva ahi, lo cual es un ahoro en el estacionamiento y en tiempo,.. excelente actitud de servicio de la gente, desde la recepcion hasta la gente que hace los cuartos y cuenta con algunos complementos co,mo el desyuno gratis que hace la estadia mas confortable, para aprovechar el dia
August 8, 2014
Rated 3.0 out of 5.0 by purplenancy Dirty carpets
I hate writing bad reviews but was not happy with my stay. The hotel seems nice. Perfect location from Sea World. The staff were all very nice , the shuttle to the park was great, never had to wait long for pickups. Also though the food at social hour wasn't the best , my kids liked it. Also the breakfast was decent, kids liked the Texas waffles.
The room was a good size and seemed nice , until I check the mattress. Upon checking I saw a baby spider running on the sheet, then my husband saw 2 more. While oldest child was sitting on the couch, he felt something and pulled out what looked like jerky from the cushions.
The worst part came before bed, 30 minutes after bathing one child i saw the bottom of his feet and they were filthy and black!
The carpets need to be steam cleaned or replaced, we had towels laid down on the floor so the kids wouldn't touch it.
The pots and pans get a lot of use and also need to be replaced, the handles were about to come off.
My 11 year old even pointed out the the shuttle driver were we usually stay and said it was nicer and cleaner.
August 7, 2014
Rated 5.0 out of 5.0 by BKM1 Great hotel for Seaworld and surrounding area
The complimentary dinner and drinks Tuesday through Thursday, the nice pool area with bbq grills, and the great staff makes this a wonderful choice for Seaworld vacations.
August 6, 2014