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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 138 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    138reviews

    • 5 Stars
      103
    • 4 Stars
      20
    • 3 Stars
      7
    • 2 Stars
      5
    • 1 Stars
      3

    My Vacation Stay at Staybridge

    By

    29 junio 2015

    I couldn't have chosen a better hotel than Staybridge Suites San Antonio Sea World. It was a 10 all the way around. I would highly recommend this location if you are in the area. Our vacation stay was the best. Even had shuttle service for us to SeaWorld and back. Met all our needs.

    Posted byHotelStaff
    29 junio 2015
    Maglet, I am so happy to that we made this your best vacation stay! Thank you for the recommendation as well, we greatly appreciate it. We hope to see you again. R. Morales
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    Nice for the price

    By

    26 junio 2015

    club

    We love staying here when we visit Sea World (we have annual passes). The suite was spacious and comfortable for our family of 4. It is conveniently located across the street from Sea World. The continental breakfast is superb! The only complaint I have is that the sofa bed mattress had a large urine stain on it, and it was worn pretty bad. It definitely needs replaced. Other than that, everything else was super clean. This will continue to be our go to hotel when we are visiting Sea World. The price is great for the quality! The staff are always helpful and curteous!

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    Could've done better

    By

    25 junio 2015

    club

    I have a few complaints about this hotel. I booked two rooms, under the same name, in January for a stay in June. It should be obvious that someone booking two rooms would want them to be next door or at least on the same hallway. Just in case this wasn't obvious, I called several days before our arrival to make sure that our rooms would be nearby. When we arrived we found out one room was located on the 2nd floor and the other was on the 4th floor. We were told there was nothing they could do to move us closer because the hotel was full. Jay offered us a discounted rate for both rooms, but then that caused a problem at check out which cause additional hassle.

    The room looked clean, but it didn't take long for the bottoms of our white socks and feet to get black from all of the dirt on the floors in our room. There were several places on the tile floors that were sticky. It was quite gross.

    We stayed over a "busy" weekend and were surprised to find only three small towels at the pool for guest use about 10am on a Saturday morning. Overall, our experience was good and if we are ever in the area again we will probably stay at this hotel.

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    Great Service

    By

    23 junio 2015

    club

    I really enjoyed my stay. The rooms were clean/comfortable. The front desk and other staff really attempted to make sure I was happy. Great Service and highly recommended.

    Posted byHotelStaff
    23 junio 2015
    Thank you Shonta for the great review. We pride ourselves on our friendly and outgoing staff and always try to make our guests feel at home. I will be sure to share your review with everyone here. I hope you will stay with us again. R. Morales, General Manager
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