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Rated 4.5 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by Excellent suites and customer service We had a great and pleasant stay at this hotel.. We stayed in the 2 bedroom suite which was very spacious and felt like home.. It's just like a fully furnished 2 br apt with a living room , 2 full bathrooms and a complete kitchen..which worked out great for our family..all the staff were very nice and very prompt when we requested the shuttle to drop us and pick us up from the BART station nearby..will definitely recommend this hotel and consider staying there again..they have free hot breakfast everyday with a variety of items and free wifi..the hotel is in a quiet location and family friendly. October 14, 2014
Rated 5.0 out of 5.0 by stop over This was a stop over trip to Canada. Its close to the airport and 7 min trip in the airport shuttle. Bart station is just across the street. Great location with lots of near by dinning options. The room was like new. Staff was the best then any other IGH that I have been to so far. Thank you so much. I will stay here again. October 13, 2014
Rated 5.0 out of 5.0 by Convenience Location was great!! Near airport with complimentary shuttle. Near BART. Shopping center and several restaurants very close. Complimentary laundry facility. October 12, 2014
Rated 5.0 out of 5.0 by Convenient Perfect for extended stay with great service. Hotel also offers 24 hour coffee service however as a coffee drinker I found this coffee not hot enough couple of time that I tried it. Luckily I had brought my own coffee maker and Starbucks (although I am not a fan) was a short drive/walk from the hotel in the shopping center. 2 roomed suites are perfect for family stay. October 10, 2014
Rated 5.0 out of 5.0 by great rooms and staff was a great hotel and the rooms are great and well equipped the locality is great so close to great shopping and transport the bart was a great service into the city and the restaurants are great in the vicinity in all we would recommend this hotel October 7, 2014
Rated 5.0 out of 5.0 by SFO Flughafenhotel mit sehr guter Anbindung nach San Francisco. Bart Station gut und sicher in 3 Minuten zu erreichen. October 6, 2014
Rated 5.0 out of 5.0 by Clean room, friendly service, fast internet I travel to San Francisco once per month for work in the city. This hotel and location is one that I prefer. Rooms are very clean, staff is friendly October 5, 2014
Rated 4.0 out of 5.0 by Nice place, but... Overall, this is a real nice place to stay, unless you like/need to sleep during the day. If you stay on the first floor, you need to contend with the noise of people walking on the wooden stairs (note: this place has no elevator) and walkways above you, landscapers using their leaf blowers and lawn mowers and, AND, the noise of large jets that are taking off almost directly overhead. Housekeeping staff are not cognitive of the " still sleeping" signs left on the door. They tend to go about their jobs and forget that some guests sleep during the day. Other than mentioned above, this actually is a very nice place to stay. October 1, 2014
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We are excited to announce that this property completed an extensive renovation on 10/29/2012. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.