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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 151 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    151reviews

    • 5 Stars
      106
    • 4 Stars
      23
    • 3 Stars
      11
    • 2 Stars
      10
    • 1 Stars
      1

    Outstanding

    By

    June 24, 2015

    club

    This hotel was outstanding in every aspect. The room cleanliness, the customer service and professionalism of the staff. The lovely lounge areas inside and out. I especially enjoyed the fire pit! Will stay here again!

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    Great property

    By

    June 24, 2015

    club

    Well appointed and comfortable rooms with all one needs for a longer stay.

    Posted byHotelStaff
    June 24, 2015
    Hello gman69, Thank you for your great feedback regarding your stay with us. We are glad you enjoyed it here. Staybridge Suites Rancho Bernardo
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    Comfortable staying and great social events

    By

    June 23, 2015

    club

    During stay period , they offered a lot of social events at every Tuesday to Thursday . It was great opportunity to meet up all the people who stay in the same hotel.
    But only thing i wan to say is overall service feedback is too slow .
    I had to say couple of times to make something happens

    Posted byHotelStaff
    June 24, 2015
    Hello jordan_hyun, Thank you so much for your feedback regarding your recent stay with us. We are thrilled you enjoyed the Evening Social events. I would like to apologize that it took us longer than it should to resolve any issues you may have had. I will share your comments with my staff so that we can continue to improve our service. Thank you again for your business. Staybridge Suites Rancho Bernardo
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    Large Rooms and Comfortable Beds

    By

    June 20, 2015

    club

    Our 2-bedroom suite was large and roomy; great that both had its own bathrooms. The beds were very comfortable and staff were very nice. Room could use deep cleaning and new couch.

    Posted byHotelStaff
    June 22, 2015
    Good morning MarLilly, I would like to thank you for your feedback regarding your stay. I would also like to apologize that the room was not cleaned properly. Thank you for bringing that to our attention. We will use this as training opportunity for our staff. Have a great day.
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