Rated 4.7 out of 5 by 24
Rated 5.0 out of 5.0 by SassyCreator Outstanding customer service and wonderful breakfast
Had the pleasure of staying 2 weeks while traveling for business. All staff members I encountered during my stay went above and beyond to make my stay comfortable. The breakfast variety was a great start to a busy day and I love the waffle maker too! Hope to come back in the near future but next time for pleasure.
January 19, 2014
Rated 3.0 out of 5.0 by Carnahan Okay stay
For the most part everything was okay. We have stayed at Staybridges in San Antonio and Tucson so we are familiar with the property. The room was great and always clean. The stairway carpeting, though, was very dirty and stained. It looked like it wasn't vacuumed the whole week we were there. Our refrigerator never got cold enough. When we told the front desk they did have someone look at it the next day. We still had to put on the highest setting, though, even after they looked at it. Not sure I would trust any leftovers to stay in there. The only night we decided to do the social hour they ran out of pizza and salad a half hour before it was to end. I was told upon checkout when I mentioned this that they thought since it was around Christmas that it wouldn't be that busy. But the staff knew a whole basketball team was staying?? High school kids tend to eat a lot!
December 31, 2013
Rated 3.0 out of 5.0 by Zachie Lost towels, no hot water and canned fruit
Over a period of 9 nights, the hot water was barely tepid after 10:00 PM. Twice, during my stay, the housekeeping removed used towels but neglected to replace them. Fresh fruit at breakfast was replaced with canned fruit. These oversights should be corrected if they want me to return.
December 31, 2013
Rated 5.0 out of 5.0 by Anonymous1314 Feel Like Home
This place is great on everything. Very nice to stay.
December 11, 2013
Rated 5.0 out of 5.0 by Sasatei Excellent service
We would definitely stay here again! Staff was helpful and friendly.
December 4, 2013
Rated 5.0 out of 5.0 by Evie40 Great stay for families
The room had everything we needed to be comfortable. The kitchenette supplied pots and pans, a full size fridge, a microwave and even complimentary dish soap. The bathroom was a good size and there were two televisions in the suite. I only wished the beds could have been bigger. We had two doubles; would have loved two queens. There was free Wi-Fi and a complimentary hot breakfast buffet in the morning that offered eggs, sausages, oatmeal, pastries and fruit. Rice was also available. The hotel was near a lot of restaurants, eateries and shopping.
November 19, 2013
Rated 5.0 out of 5.0 by Emilie overall long-term stay
Excellent 10-month stay. Great facility and excellent staff.
September 24, 2013
Rated 5.0 out of 5.0 by Mozart55 Superior Hotel
I thank you for providing such a comfortable, clean, and exceeded my expectations room. I stayed in a 2 bedroom suite and it was remarkable. The beds were perfect, the full kitchen was great and even have a full size refrig and dish washer. The living room chairs were perfect and the workspaces and TVs in every room was unexpected yet a generous upgrade. My experience was 5 star.
September 4, 2013