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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 108 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    108reviews

    • 5 Stars
      73
    • 4 Stars
      18
    • 3 Stars
      9
    • 2 Stars
      7
    • 1 Stars
      1

    Restless in Rancho Bernardo

    By

    March 24, 2015

    I stayed in this hotel for my recent business trip. I was so disappointed because I have heard some nice things about Staybridge. First, the suits doors could use soft closes, so they don't slam. Second, they should taste their own coffee (so weak). Third, overrated free breakfast. they should pay me to eat there.

    Posted byHotelStaff
    March 25, 2015
    Hello, I am very sorry you were disappointed. I will refer your comments to the appropriate departments. Thanks you for tyour feedback, I appreciate it.
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    OK

    By

    March 22, 2015

    platinumelite

    The Suite was quite and clean. The breakfast menu was sub-par. During the social it appeared people were eating their lunch and dinner. Men and women came out of nowhere and ate up all the snacks and dirty construction worker guys drank up all the warn flat beer.

    Posted byHotelStaff
    March 23, 2015
    I'm very sorry we didn't exceed your expectations. I will be sure to pass your comments on to the appropriate departments. We have guests from around the world and from many different occupations. We do our best to make sure everyone is well cared for. Again, my apologies that your experience was not as good as it could have been. Scott Griffin Operations Manager
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    Overall great

    By

    March 11, 2015

    club

    A complementary after work Business Lounge is a great idea. I really liked the possibilities to have a kitchen in the suite and a washing machine available without using expensive services. The personnel was more than friendly.
    Breakfast was limited, especially the healthy part. Unfortunately the normal tableware was often empty and not very clean, but doesn´t matter, the americans prefer to use plastic dishes, pollution seems not to be a global problem.

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    great service!

    By

    March 06, 2015

    had a great stay, the staff was very attentive to all our needs. Rooms big and comfortable.

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