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Rated 4.4 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Comfortable and Quiet. This location in Rancho Bernardo, was in a good location, easy access to freeway. Very quiet, comfortable and clean. We had a very restful stay and will definitely be returning. Plenty of parking was a plus as well. An overall pleasant experience and would recommend this location to anyone. June 14, 2014
Rated 5.0 out of 5.0 by Enjoy San Diego Although this newly renovated facility is beautiful, the staff makes this facility one of the best places to stay in San Diego. Plus they allow pets! I would recommend this facility to anyone. Close to restaurants, shopping and freeway to anywhere. June 13, 2014
Rated 4.0 out of 5.0 by Comfortable stay and quiet surroundings we stayed at the Staybridge overnight; had a very pleasant, relaxing evening and overnight sleep. Beds support comfortable and rooms dark. The hotel sits by a various business centers making the area very quiet and away from main traffic. June 11, 2014
Rated 2.0 out of 5.0 by Pets If you have pets i would not recommend staying here. The housekeeping staff will not enter the room even if your dog is locked in a cage, muzzled, and the cage put into another room. Even after we complained about housekeeping we still often had to hand housekeeping our trash and towels while they stayed outside the room and handed us new towels and trash bags. They say they do a full cleaning once a week. That happened one time, right after we complained that no cleaning was being done, the rest of the time me and my wife cleaned the hotel room ourselves. It was a pain because we couldnt get use of a vaccum and had to buy our own cleaning supplies. If you dont have a pet you probably will not have these issues. The price is very reasonable for what you get. However this is basically the only place that allows dogs and has a kitchenette so options outside of the hotel are slim pickings. June 5, 2014
Rated 5.0 out of 5.0 by Great staff and customer service Staff provides excellent service. Unique requests were filled. Clean. June 2, 2014
Rated 4.0 out of 5.0 by Staybridge Rancho Bernardo The hotel and rooms are very clean and recently modernized. Good wifi signal, although it slows down somewhat in early evening when everyone gets back from work. Breakfast is free but bland. I think they serve eggbeaters in various configurations - scrambled, patties, mixed with cheese or chorizo, but none of these help. June 1, 2014
Rated 5.0 out of 5.0 by Family Accompanied Business Trip This hotel was great for the time we were there. The room was clean and comfortable with enough room to move around with two adults, a 3 year old boy, and a miniature poodle. The location was very close to the office and close to nearby restaurants, parks, and shopping. It is also no more than a short 1/2 hour drive to any of the tourist destinations of San Diego. The hotel staff was friendly, helpful, and efficient. The breakfast bar in the morning was great with choices of bread, cereals, eggs, rice, fruit, juices, milk, and coffee. The pool was comfortable on the warm days. The evening social hour was also nice with a choice of beverages and snacks. If I could have made any changes it would be to stock the rooms with a more comfortable toilet paper, possibly put a noise dampening device in on the A/C, and to have the television's default volume be lower in order to not disturb a sleeping family member when turning it on. All in all, this was a lovely stay for us. April 21, 2014
Rated 5.0 out of 5.0 by Outstanding customer service and wonderful breakfast Had the pleasure of staying 2 weeks while traveling for business. All staff members I encountered during my stay went above and beyond to make my stay comfortable. The breakfast variety was a great start to a busy day and I love the waffle maker too! Hope to come back in the near future but next time for pleasure. January 19, 2014
Rated 3.0 out of 5.0 by Okay stay For the most part everything was okay. We have stayed at Staybridges in San Antonio and Tucson so we are familiar with the property. The room was great and always clean. The stairway carpeting, though, was very dirty and stained. It looked like it wasn't vacuumed the whole week we were there. Our refrigerator never got cold enough. When we told the front desk they did have someone look at it the next day. We still had to put on the highest setting, though, even after they looked at it. Not sure I would trust any leftovers to stay in there. The only night we decided to do the social hour they ran out of pizza and salad a half hour before it was to end. I was told upon checkout when I mentioned this that they thought since it was around Christmas that it wouldn't be that busy. But the staff knew a whole basketball team was staying?? High school kids tend to eat a lot! December 31, 2013
Rated 3.0 out of 5.0 by Lost towels, no hot water and canned fruit Over a period of 9 nights, the hot water was barely tepid after 10:00 PM. Twice, during my stay, the housekeeping removed used towels but neglected to replace them. Fresh fruit at breakfast was replaced with canned fruit. These oversights should be corrected if they want me to return. December 31, 2013
Rated 5.0 out of 5.0 by Feel Like Home This place is great on everything. Very nice to stay. December 11, 2013
Rated 5.0 out of 5.0 by Excellent service We would definitely stay here again! Staff was helpful and friendly. December 4, 2013
Rated 5.0 out of 5.0 by Great stay for families The room had everything we needed to be comfortable. The kitchenette supplied pots and pans, a full size fridge, a microwave and even complimentary dish soap. The bathroom was a good size and there were two televisions in the suite. I only wished the beds could have been bigger. We had two doubles; would have loved two queens. There was free Wi-Fi and a complimentary hot breakfast buffet in the morning that offered eggs, sausages, oatmeal, pastries and fruit. Rice was also available. The hotel was near a lot of restaurants, eateries and shopping. November 19, 2013
Rated 5.0 out of 5.0 by overall long-term stay Excellent 10-month stay. Great facility and excellent staff. September 24, 2013
Rated 5.0 out of 5.0 by Superior Hotel I thank you for providing such a comfortable, clean, and exceeded my expectations room. I stayed in a 2 bedroom suite and it was remarkable. The beds were perfect, the full kitchen was great and even have a full size refrig and dish washer. The living room chairs were perfect and the workspaces and TVs in every room was unexpected yet a generous upgrade. My experience was 5 star. September 4, 2013
Rated 5.0 out of 5.0 by Great extended day hotel My family traveled to San Diego for a week long vacation this year and was pleased to find this wonderful extended day hotel that accomodated our needs quite well. We had a 2 bedroom suite with pull out sofa, 2 bathrooms, and kitchenette. Everyone was comfortable in there own space and was thrilled to have an area to cook, if desired. The kids thoroughly enjoyed the hot breakfast every morning and the late afternoon snacks. The suite had such a "homey" fill and the decor was nice. We look forward to stay at Staybridge Suites again when we plan our next vacation. August 22, 2013
Rated 5.0 out of 5.0 by Outstanding Renovation Recent renovation is outstanding. Room decor is very appealing. Combined couch / chaise lounge is extremely comfortable. Very quiet location even with windows open at night. Room-to-room sound abatement very good. Large HD flat screen TVs great for watching sports. Five ESPN channels - three HBO channels. WiFi and hard-wire connections strong and consistent with rare server interruptions. Staff very pleasant and accommodating. Location has easy access to 15. Extensive shopping options (groceries, dry cleaning, ATMs, etc.) very close. Trip to Del Mar and coast easy. July 2, 2013
Rated 5.0 out of 5.0 by One of the nicest Staybridge properties! I do a lot of traveling in California for my job & I always stay at a Staybridge property if it's convenient to my location. This is hands-down the nicest property I have stayed at & I've stayed at some very nice ones (Lake Forest, etc.) The decor looked very new & it came with all the regular amenities. Due to my work schedule, I was unable to take advantage of the socials or the fitness facilities (which I usually do), so I can't speak to those, but the other amenities were great. I definitely plan to stay here the next time I go to San Diego! May 6, 2013
Rated 5.0 out of 5.0 by One of the best hotels EVER I stayed here the night before my wedding and I couldn't have had a better experience. I was provided a "bridal sutie" on my wedding day for me and my bridal party to get ready (free of charge) and was even given some champagne to help the ladies relax! A town car was made available for my guets to travel to and from the wedding for a minimal expense too. My host, Sam, was so gracious and helpful that I would recommned this hotel to any out of town guests I may ever have. Quite a fantastic place. March 28, 2013
Rated 4.0 out of 5.0 by Appreciating your front desk officer: Jayson I would like to commend the professionalism and very positive attitude of your front desk officer named Jayson. He provides good and positive customer service. He is also knowledgeable of what is being asked of him from ordinary questions to the ins/outs of making future booking in StayBridge. Kudos to Jayson! March 18, 2013
Rated 5.0 out of 5.0 by perfect for our team! The staff is as friendly as can be! Sam was terrific in helping our group. They try to accommodate everyone's requests and made us feel very at-home! March 15, 2013
Rated 5.0 out of 5.0 by Very helpful and friendly staff All the staff are very friendly and helpful! I was originally assigned a room with a very noisy fridge. Woke up mid-night and could not sleep again. Robert at the front desk gladly switched my room, and could not be happier with good night sleep to be ready to go to work next morning. February 27, 2013
Rated 5.0 out of 5.0 by Could not have asked for better! This was my first time staying at this hotel and i will definitely be back! The location could not have been more perfect and the atmosphere of the staff and the accommodations were so kid friendly and at the same time perfect for a nice little get away. What i appreciated the most was the cleanliness of the room and the staff was more then helpful. The breakfast was great in the morning and everyone was so friendly. I would recommend this hotel to anyone whether you are traveling or just need to get away! February 25, 2013
Rated 5.0 out of 5.0 by Great Staff and Hotel Great Staff. Everyone always cheerful, Rooms are very nice and clean. Maid service top notch.Check in and out wonderful, All around Top Notch Property and Staff February 20, 2013
Rated 3.0 out of 5.0 by Overall, we enjoyed our stay Having an upgrade to a two-room suite was in my mind overkill since we are a married couple. However, it was nice. We ended up using both bedrooms because the one with the queen bed had a little bit of a smell to it. We had our dogs and they really paid attention to an area by the vanity. My wife said it smelled like there had been a cat in the room and it had urinated in that area. To be honest she has a much better sense of smell than I do so I wouldn't doubt her. It wasn't bad enough to complain. We just closed that door and used the other room. February 7, 2013
Rated 5.0 out of 5.0 by One of the best Staybridge Whenever we come to the San Diego area, we plan on staying at this Staybridge. The place is clean and the staff is very accomodating. February 6, 2013
Rated 5.0 out of 5.0 by Great Staff I love this property. Everyone treats you like family January 29, 2013
Rated 5.0 out of 5.0 by Overall Experience I just love this place. The whole experience caters to the customer. January 29, 2013
Rated 5.0 out of 5.0 by Exceptional The hotel was clean, modern and comfortable. The staff was professional and pleasant. I'd name names but fear missing someone. Everyone was great. There are lots of conveniences very nearby - restaurants, shopping,... There were enough outlets for all my electronics, all conveniently available. A rarity. The internet has sufficient bandwidth so connections actually worked at reasonable speed. I expected average. I was pleasantly surprised. December 5, 2012
Rated 5.0 out of 5.0 by Loved our stay I just looked for the closest "hotel" near my daughter's house and was delighted to find a suite with a good AAA price. That allowed my husband to get up at the crack of dawn like he is wont to do, while my son and I slept happily in the two beds in the other room. ideal for our family. when we arrived there was no iron (yeah, we're those kind of people) but the guy at the front desk immediately took me to another room to snake an iron, took about 3 minutes total. Very nice. Breakfast was adequate, but when it's free I love it. Fruit was fresh, sausage was good - eggs were as you'd expect from mass production. In the afternoon there was actually beer on tap - again for free. Not sure that was intentional, but it was delicious! My only regret was my daughter is moving, but we'll look for a Staybridge nearby. November 1, 2012
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