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Rated 4.6 out of 5 by 70 reviewers.
Rated 2.0 out of 5.0 by Not a great experience. Construction in hotel was a nuisance, but not problematic. Staff were not discourteous, but did not seem very engaged. Room was seriously humid due to a leak in the refrigerator. When I reported it, it was fixed that day...but the humidity was never really gone. It was bad enough that the sheets and towels felt damp. There are better options in the area with higher quality and lower prices. July 28, 2014
Rated 5.0 out of 5.0 by Always Excellent Fantastic property. Highly recommended. Attentive and helpful staff. Delicious and complimentary breakfast. Clean and quiet rooms. July 18, 2014
Rated 5.0 out of 5.0 by Perfect Family Retreat from the Tourist Drama We are from Kentucky and rendezvoused with our son from Montana for a family vacay in San Diego, our favorite city. The two bedroom suite was perfect for two adult couples and was an ideal home base for our adventures which included Coronado, Torrey Pines Beach, Balboa Park, Above the Fireworks event July 4 at Cabrillo Monument, whale watching at Dana Point, the Mission and San Juan Capistrano, the zoo, the safari park, Birch Aquarium, Palm Springs, Gaslamp and La Jolla. Our son flew into SAN and we flew into SNA. Your hotel was a perfect middle location for both. The staff was engaged, responsive and helpful. The room was generous, clean and comfortable. The patio was our favorite relaxation hangout. Enjoyed the pool and fire pit . Breakfast and weeknight buffets were good and nice hassle free added value to the stay. Access to highways was great…no more than 20 minutes to any point in San Diego, via the 15, 5, 805 and 163 (if you minded to NOT go out at rush hours) plus the Coaster close by if you don’t want to drive at all. Eat out choices were good as well along Mira Mesa boulevard and the food court/fresh market walkable (!) next door. Five star stay in my opinion. Thanks to all! July 16, 2014
Rated 2.0 out of 5.0 Nice Facilties but Bad Service The facilities were very well maintained but the service continuously reminded us of a major cost-cutting policy. 1. In-room coffee maker but no daily in-room coffee or coffee filters. The front desk explained that only one packet of coffee is provided with the reservation as a welcome gift and additional packets had to be purchased from the hotel Pantry or guests should use the brewed coffee in the common dining area. 2. Repeatedly had to ask for bath towels for more than 2 people. 3. Repeatedly had to ask for toilet paper. There was never more than one spare roll; that would have been fine if it was replaced whenever we started on that roll. 4. Repeatedly had to ask for towels for the pool. The towel bin was typically empty by late afternoon. July 16, 2014
Rated 5.0 out of 5.0 by Best hotel in Sorrento Valley! I stay at this hotel frequently and always have a wonderful experience. The staff is great and goes out of their way to be accomodating. Special thanks to Maruja, Christine, Ana and everyone on the house keeping team. The breakfast and social hour evenings are top notch. My dogs Foxxie and Jac love staying here too! Lori July 13, 2014
Rated 5.0 out of 5.0 by Home atmosphere and wonderful staff Thank you for another wonderful stay at the Staybridge in Sorrento Mesa. We always enjoy our visits and the home like atmosphere created by your staff. Special thanks to Maruja, Christine, Ana and the housekeeping team. The rooms are always nice and the kitchen area is perfect! Also the evening buffets are very good with an interesting variety of foods. Ray, it was nice to meet you in person on this visit. Kudos to you and your team for always doing a great job. Lori July 12, 2014
Rated 5.0 out of 5.0 by Great Stay We had a great stay at Staybridge Sorrento Mesa. We are big fans of Staybridge and had a couple of weeks in another Staybridge Suites location (Torrance) earlier this year. The Sorrento Mesa location did not disappoint. The room size, hotel atmosphere, breakfast, facilities (sports court, including equipment), pool and gym were all highlights. I would just like to comment that the hotel staff were variable. One of the hotel staff was outstanding, always friendly and going the extra mile, while another member of the reception staff was the polar opposite, giving quick and unhelpful answers just to get us to move on so she could do something else. The rate was also rather pricey, but it was over the July 4th weekend and a short stay (only 2 nights), so I guess it's not a big surprise. Perhaps a special rate could be offered for short stay Staybridge returning guests. Overall we had a wonderful stay and will definitely try to visit again! July 10, 2014
Rated 4.0 out of 5.0 by Clean and good Good place with clean room, kitchen, and good breakfast July 9, 2014
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