Rated 4.5 out of 5 by 36
Rated 5.0 out of 5.0 by Harry680 Shuttle
Everything was great!! Wish your shuttle had a wider coverage area.
February 14, 2014
Rated 5.0 out of 5.0 by Chumly Great staff and home atmosphere
Everyone at the Staybridge Suites Sorrento Mesa is very nice.
We stay there with my dogs and they really enjoy the experience as well. Maruja, Christine and Ana go out of their way to be accommodating and helpful. This is my favorite place to stay in San Diego!
Additionally, the rooms are very comfortable and they serve good coffee.
January 8, 2014
Rated 4.0 out of 5.0 by LookingforSun Loved everything but the breakfast
Our room was clean and comfortable and the staff were friendly and attentive. Nice pool and we particularly liked the 2 bedroom suite layout with our two teenaged kids.
The one negative was the breakfast service. They appeared to be understaffed because on all 4 days of our visit there was always something empty or missing when we were putting together our breakfast: bowls one time, plates the next, empty oatmeal, no butter or cream cheese another day, etc. The staff seemed a bit overwhelmed. The food is nothing to write home about but I could overlook that if they would just keep everything stocked.
I would recommend the hotel for folks needing lodging in that area but set your breakfast expectations accordingly or stock the fridge in your room.
January 2, 2014
Rated 5.0 out of 5.0 by dare2dreambig Great Room but Insulation could be better.
We enjoyed our stay for the most part with the exception of the guests in the room above us. They had kids in that room and we could here them running around way too easily. Need better insulation between the floors. Likely the kids didn't stay up too late otherwise our sleep would have been difficult.
January 1, 2014
Rated 3.0 out of 5.0 by Mark0715 Horrible House Keeping
Dishes were left in the sink for days.
Wine stains were still left unclean on the day I left
Bed was half made--one side tucked in and the other was not
December 23, 2013
Rated 5.0 out of 5.0 by JerryThousandOaks Nice for family w/ pet
My wife, 3 young boys and our dog stayed overnight for a local climbing competition. We were pleasantly surprised with the layout of the 2-room suite with kitchenette. Very roomy and clean. We even had our college son come over with several of his friend to visit and enjoy each others company. We didn't get to try the free breakfast or pool and basketball amenities but it seemed and looked very clean. We would definitely come back. Good value, clean rooms, and nice staff.
December 10, 2013
Rated 4.0 out of 5.0 by Lynn40 Great Room
Their shuttle driver Mark was by far the best attribute of the hotel. He should be promoted to Manager of Guest Services. You could find Mark everywhere. He helped at the desk, he made sure the beer didn't run out (and happily served us when he was around), he grilled the burgers, he found us coupons for the grocery store next door, he had great suggestions of what to do for the weekend, and did I mention he drove the shuttle!? Great man and a true asset to the hotel.
The only reason this didn't get an excellent rating for sleep quality were the very small pillows. There are 4 and if you stack them just right you can get comfortable.....just don't move all night or you will have nothing to support your head when you wake up. The hotel was not noisy even though it was next to a car wash . It was a great place for an extended stay as you have free use of the washers and dryers.
November 18, 2013
Rated 5.0 out of 5.0 by PACKMAN GREAT SERVICE AND HOSPITALITY
I HAD OCCASION TO STAY AT THIS PROPERTY TWICE IN THE PAST 3 WEEKS. BOTH STAYS WERE VERY PLEASANT AND COMFORTABLE. I WAS IMPRESSED THAT SOME OF THE STAFF RECOGNIZED ME FROM MY FIRST VISIT AND WERE VERY FRIENDLY.
THEY HELPED ME LOCATE A COUPLE OF GREAT RESTAURANTS TO GO TO WHILE HERE.
I WILL CHOOSE TO STAY HERE WHENEVER I AM IN THE AREA.
October 16, 2013