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About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: SAN JOSE
  • Distance From Hotel: 5.0MI
  • Local time zone: GMT-08:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Tagalog

Pet Policy

Pet Policy

Pets allowed with nonrefundable fee of 25USD for th 1st night and 15USD per night up till 150USD. Max weight of 40lbs. Pet agreement must be signed at check in. Call hotel for details. Record of complete and up to date vaccinations required.
Pet deposit amount  25.00  USD  per stay
Pet fee amount  15.00  USD  per night

Parking

Parking

  • Number of parking spaces:113
  • Car Parking Available
  • Complimentary parking surrounding hotel

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:114
  • Total number of suites:114
  • Total number of rooms with only one bed:56
  • Total number of rooms with only double beds:58
  • Total number of non-smoking rooms:110
  • Total number of rooms for the physically challenged:7
  • Total number of floors:3
  • FEMA Property Number:CA0720
Newly Renovated All-Suite Airport Hotel in San Jose, CA

Completely renovated, the Staybridge Suites® San Jose hotel provides travelers with a great starting point when traveling to Silicon Valley. Our extended-stay hotel in San Jose is located near the San Jose International Airport and easily accessible from downtown San Jose. Whether visiting for business or pleasure, the central location, smart amenities and spacious apartment-style suites combine to satisfy our
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Newly Renovated All-Suite Airport Hotel in San Jose, CA

Completely renovated, the Staybridge Suites® San Jose hotel provides travelers with a great starting point when traveling to Silicon Valley. Our extended-stay hotel in San Jose is located near the San Jose International Airport and easily accessible from downtown San Jose. Whether visiting for business or pleasure, the central location, smart amenities and spacious apartment-style suites combine to satisfy our guests.

Business guests seeking hotels near San Jose airport (SJC) have many reasons to choose this all-suite facility. An on-site boardroom is available for groups of up to 15, the Business Center is open daily and a free airport shuttle is provided. In addition, Silicon Valley companies like Cisco, IBM, eBay, Hitachi and Adobe Systems are nearby.

A great choice for travelers planning a vacation in San Jose, California, our airport hotel offers spacious suites and ensure easy access to top attractions, including the SAP Center, home of the NHL's Sharks. Families love being within minutes of theme parks like California's Great America and Raging Waters. Other popular stops include The Tech Museum of Innovation and San Jose Museum of Art.

Guests should take advantage of our sparkling, outdoor pool, onsite Fitness Center and 24-hour Pantry store. Free breakfast is provided daily, and Evening Socials are held Tue-Thurs. We know you'll be comfortable here!

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Features
Looking for extended stay hotels in San Jose, California? You will find the perfect fit here! This hotel is ideally located 1.5 miles from San Jose International Airport and four miles from downtown. Staybridge Suites San Jose operates a free shuttle within a five mile radius of the hotel from 7AM to 9PM M-F. Please contact the hotel Front Desk for details on availability and weekend schedule.

Guest Reviews

Rated 3.7 out of 5 by 325 reviewers.
Rated 4.0 out of 5.0 by Due for a revamp, but a great place to stay The facility feels a bit dated, but the value is good. I've had the pleasure of using the facilities for breakfast in the past, and it was quite pleasant. This time, I was rushed, so I could not. The rooms have been updated, but showing signs of wear - mostly due to patrons' negligence. Nonetheless, the room is tidy as much as possible, and feels "clean". The shower has ample water pressure, but again the fixtures look a bit dated (functionally acceptable). Centralized lighting controls and power/USB outlets at the bedside would be a great plus. Modernizing of the lobby would certainly help perk things up a but, as well as dampers for stairway access doors. I had a room at the end of the hall, and who seemed to be smokers were going in and out of the door at all hours of the night, slamming the door. I was able to ignore much of it, since I am a deep sleeper. On the whole, pleasant stay for business. My business associate who picked me up and dropped me off had a tough time getting through the lobby area due to a parked car - this needs to be enforced more, to keep the front of the hotel clear and open for vehicular traffic. September 30, 2014
Rated 2.0 out of 5.0 by Thanks but No Thanks! Checked into this hotel with Holiday Inn brand name in mind but it turned out to be a sub par experience from the moment I checked in. I had planned to stay for 9 nights but had to cut it short and check into another hotel as soon as I could find one. It possibly can not get any worse with bathroom door getting stuck and I using all my might to get out of it :) and bathroom faucet making whistling sound and not getting fixed despite 2 service request calls. There are many other shortcomings but better not dwelled upon here. On the positive side, room was big with a nice bed and restaurant food & service was very good. My recommendation is to avoid it unless you have no other choice. September 29, 2014
Rated 4.0 out of 5.0 Mr. The staffs are very friendly. The breakfast is good quality. The facility is a bit old. Internet is good. Cleaningness is good. September 27, 2014
Rated 3.0 out of 5.0 by Accessible and budget hotel near airport - Recommended for short trip near airport. - Accessible to restaurants and offices. - Free shuttle to airport and near by offices. - Great service 24*7. September 23, 2014
Rated 1.0 out of 5.0 by Lead Front Desk Help Great-That's It I got a room for two nights for my fiance and I and a room for two nights for my brother, when we arrived the front desk lady, who was a little older and Asian was GREAT!! She helped us the whole weekend but that was the only positive experience. Our toilet ran ALL night and was never fixed. The breakfast was not worth the price. Our room was at the end of the hallway and no matter what time of day we walked back to our room there was always trash left in the hallways, one day the same trash was left from when we left at 8 am and was there with more when we got back at 6pm. My brother had asked for a rollaway or a cot and the man said "If you would really like one I can maybe get it for you but probably not because it's a safety issue, but if you really want one we can, but not really." Leaving us with that kind of indecisive answer was very misleading. Overall we won't be staying at this hotel again, a HUGE disappointment since we love Holiday Inns. September 18, 2014
Rated 4.0 out of 5.0 by Comfortable Bed Late check-in. Overall a positive experience. 1. Friendly front desk staff and acknowledged my IHG membership. 2. The bed was comfortable, not too soft and not too hard. 3. I forgot my travel size toothpaste but housekeeping was able to bring a couple packets to my room. Recommend updating the TV channel list, because it didn't coincide with the channels on the TV. AC cannot go below 72 degrees F. September 17, 2014
Rated 2.0 out of 5.0 by Disappointment Stay here only if all other options are unavailable. The staff are fine, but the condition of the now outdated hotel are not up to the usual Holiday Inn standards. September 16, 2014
Rated 4.0 out of 5.0 by good service business center was very nice - the room was fine for a single person but would be cramped if 2 people were in the room September 16, 2014
Rated 2.0 out of 5.0 by Rude and unfriendly front desk The food and the wine at the restaurant was superb! I had the best pasta and steak , I must say, the restaurant manager and the server- I do not remember the names, but they were there on the eve of 23rd Aug, and were great , the front desk staff can may be help themselves with a tip or two on customer satisfaction from the restaurant staff!! September 14, 2014
Rated 5.0 out of 5.0 by Great stay thanks for the great stay I frequent this hotel and its always great service September 12, 2014
Rated 5.0 out of 5.0 by airport stop The outside looks old and tired. The inside is new and fresh September 11, 2014
Rated 4.0 out of 5.0 by staff the staff was very nice and professional. the hotel dinning was overpriced. September 10, 2014
Rated 4.0 out of 5.0 by Comfortable stay We were at the hotel for a dance convention, so we were in and out of the room room a lot throughout the day and night. Not sure how the staff got in to clean, but they did. The bed was comfortable with plenty of pillows (which isn't always the case at other hotels) and the room was inviting and clean. September 10, 2014
Rated 5.0 out of 5.0 by Great stay Great time in San Jose and nice hotel! Was a little rough to get questions answered and issues resolved while trying to book reservation and use credit card authorization form - sent emails before trip and still haven't heard back. Thanks! September 10, 2014
Rated 5.0 out of 5.0 by Excellent food and service! Best in 19 years at this hotel! I have stayed at this hotel every Labor Day weekend for the past 19 years while attending a dance convention. During that time the hotel has undergone a number of name changes with inconsistent food and beverage service but this year I was pleasantly surprised. The quality of food and service at the Holiday Inn San Jose Airport was outstanding and best I have ever received at this location. Keep doing what you are doing! September 5, 2014
Rated 4.0 out of 5.0 by Good Location - Decent Price Not a 5 Star Hotel, but comfortable with a restaurant staff who are courteous. The menu won't wow you, but the food is good at a moderate price. The gym is basic - could use more equipment even though a limited space. September 4, 2014
Rated 5.0 out of 5.0 by Staff makes the HOTEL ! The folks from check-in through check-out were superb. The staff really makes this hotel - do not change. First night was expensive - other nights moderate. Value overall is fine for the location, location, location. The guys in the BAR including ALi, Mario and others were friendly and we only had food there - no alcohol ! Excellent experience overall ! Thank you - we'll be back. September 3, 2014
Rated 4.0 out of 5.0 by 服务很好,设施陈旧,尤其卫浴面积太小 服务很好,设施陈旧,尤其卫浴面积太小。 希望今后多多改进硬件设施,早餐自助多多增加品种。 提供免费的自行车、雨具 September 2, 2014
Rated 1.0 out of 5.0 by Poor Site Not again............................................................................................................................................................................................................................................................................. September 1, 2014
Rated 5.0 out of 5.0 by GREAT STAY WITH REALLY NICE SERVICE EVERYTHING WAS REALLY ENJOYED....THANK YOU FOR EVERYTHING August 31, 2014
Rated 2.0 out of 5.0 They need to fix their stuff The room was clean, but the refrigerator did not work, the shower took literally 10 minutes to warm up (we're in a drought), and our room did not have a room service menu. When I called room service to request one, they said they would have one delivered, but it never was. There is also no ice machine on the first floor, so you must constantly go upstairs if you'd like some ice. August 28, 2014
Rated 3.0 out of 5.0 by Average Had air conditioning problems upon check-in that had the floor damped. The lady at the front desk was quick to change rooms over to the 9th floor and the room was a bit more open but the ceiling had water stains. I didn't care much or bring up the problem just because I didn't care much about the look just as long as it wasn't still leaking. House keeping was excellent!!!!!!!! Never asked for service they just cleaned the room. I know some hotels you would have to ask for service during the stay. No WOW factor at this hotel just average place to sleep and go upon your business. Note: I could hear noise from the other room but it wasn't a huge factor because I usually wake up early and sleep late. August 27, 2014
Rated 2.0 out of 5.0 by You get what you pay for This hotel certainly has the lowest rates in the area, but remember - you get what you pay for. Weekend parties, noisy construction, security doors that don't work, homeless people living in the stairwells, hookers outside every evening, panhandlers in the parking lot, and an overall sense of security that is well... lacking. The staff is great, and management will make it up to you with a reduced rate or more points if you complain, but it doesn't fix the root problem. This is an older property, in a moderately depressed neighborhood, and only the name is "New". Would I stay there again? Sure thing! Would I want my wife or daughter to stay there? Never. The three photos posted below are typical of this property, trash piled around the building, parking in need of repair ( even though you pay a high rate for it) and a homeless squat camp in the stairwell. In all fairness I gave them a week to notice on their own before I notified them, and they cleaned it up immediately, but seriously, who doesn't make a daily walk around to see if there's used tampons in the stairwell? August 26, 2014
Rated 5.0 out of 5.0 by Good Restaurant The restaurant was clean, service was fast, prices high when compared with SC prices. Maybe fair for CA, glad I don't live there. Food was better than we had in a more expensive restaurant in Capitola, same is true for the room. August 25, 2014
Rated 4.0 out of 5.0 by End of business trip, last night stay Great staff, comfortable room, easy shuttle to SJC airport. Overall hotel decor could use a refresh, but still was up to my expectations. I'd stay here again. August 24, 2014
Rated 4.0 out of 5.0 by Front Desk Exceptional Considering the size of the property we were pleasantly surprised with how quiet our room was during the night. But the extraordinary aspect was the competence, attention, politeness and helpfulness of the front desk staff during check-in. "Kathleen" was extremely patient with all of our questions and very helpful in getting us oriented to the area. In addition, she called us by name each time we passed by the desk or ask an additional question. Truly an exceptional service employee. August 24, 2014
Rated 1.0 out of 5.0 by 2nd worse hotel experience The list of problems is long and photos can back up the issues! 1st room stunk and the carpet was soaking wet by air conditioner, unable to close bathroom door. Received a King suite in exchange. TV wonky and Fridge not plugged in, debris behind dresser including a receipt, missing tile in bathroom, painters tape on frame behind door, old broken outlet covers on some outlets, doors still dirty, unable to close bathroom door, shower knob difficult to turn, debris behind curtains, no caffeinated coffee, and missing brew basket, no hair dryer. A really poor remodel job seems to have been done. I called for the manager in the am and after waiting 15 minutes received no call or visit. Called again to desk they couldn't locate him. Waited 10 more minutes then left room. Checked out at front desk and left the list of problems. Front desk and housekeeping folks were nice and tried to be helpful. (3 visits from housekeeping and bell person) They did not to charge me for the room. I was researching this hotel for an event in November, with plans to reserve 10-15 rooms plus! I was looking for clean and reasonable hotel. I DON'T recommend this hotel and was especially disappointed manager didn't respond. August 22, 2014
Rated 4.0 out of 5.0 by Nice Room If You Get The Right One I stayed here two weeks in a row. The first week I had a nice room, and was EXTREMELY happy with my stay. The second week I asked to be moved before I even got settled, due to bad wifi reception. The second room seemed great, and I enjoyed the evening, until I came back from dinner and realized that the fridge wasn't working to keep my leftovers. In the morning, the shower water pressure was so high as to be painful. So the second stay was a mixed bag. But the rooms are nice and clean, and the location and parking are very convenient. Nice to have a bar and late food service. The wifi was VERY fast, which was nice, too. August 21, 2014
Rated 5.0 out of 5.0 by Busy weekend stay The people and place were very good for my last minute visit. My days were full and busy so time in the hotel had to be perfect to allow online time, relaxing and sleeping, and getting ready for the next day. It all worked perfectly and the place was clean and secure. Thanks! August 20, 2014
Rated 4.0 out of 5.0 by Basic Services Small things like atleast 1 bottle of mineral water should be given complementory, or fridge in the room with some basic drinks, or a doorbell. These small things can improve the quality of service tremendously, with very minimum cost. August 20, 2014
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