Rated 4.2 out of 5 by 221
Rated 3.0 out of 5.0 by Keyman Great location, need service improvement
Pros - The hotel is located in the busy historical downtown area. Great location close to verything. The lobby area and some suits are located in an old warehouse building, very charming, with lots of charactor.
Cons - The hotels rooms appear dated, with old furnitures and carpeting. The hotel staff seem to be overwhelmed by all kinds of breakdowns and problems. Cleaning and maintenance were not kept up.
September 2, 2014
Rated 2.0 out of 5.0 by MarisaM Good location but poor cleanliness of the room's kitchen
Although the place is in a great location; it was unfortunate the kitchen was not completely cleaned. It is not good to encounter a roach on the kitchen counter which leads me to believe the rooms are not always cleaned thoroughly. The staff was very friendly; however, the fact the kitchen was just gross due to the fact of the unpleasant encounter, I would not stay or recommend for someone to stay at this location.
September 1, 2014
Rated 5.0 out of 5.0 by PSHSLS Exceptional staff
The staff at this hotel was the greatest staff who went above and beyond to make our stay here wonderful.
September 1, 2014
Rated 5.0 out of 5.0 by Ginared a trip with my sis
we arrived at 7:30am from the train station, a bit too early to check in but Tisha at the front desk invited us to have breakfast while she tried and succeeded in getting us a room before regular check in time. Our room was SPOT ON! Clean and VERY comfortable, we were blown away by the full kitchen! The location on Bay St. was fantastic! Right in the heart of the historic district and so close to all the fun at River St.!!!
I'm a seasoned traveler so when I say this hotel is great you can believe it! The staff was more than friendly, they treated us like family. I will recommend this hotel to all my friends traveling to Savannah and when I return to this beautiful city I'll be staying at the Staybridge!
August 30, 2014
Rated 4.0 out of 5.0 by Family fun 4 Great Location and friendly front desk staff
PROS: in a great location - we walked to everything! Front desk staff was very friendly. Room was a little small but nice and was great to have a kitchen/refrigerator in the room.
CONS: breakfast - either there was no food or no plates or silverware. Hopefully management will work to improve the efficiency of the breakfast buffet.
August 29, 2014
Rated 2.0 out of 5.0 by AprilRose99 Nice, clean room but poor to no amenities
Cable didn't work, wireless internet also didn't work. Be aware that there is no pool for when the cable and internet don't work. No hot breakfast on the 2nd day of stay, they said was due to power loss in some areas of the kitchen. For as much money as was spent we didn't even get the basics, and in the end checked out a day early. They said they would give me a credit of a whopping $30 for these inconveniences and then they didn't even give me that. Made the trip hard to enjoy. I spent a lot of money on just the 2 days and I'm very disappointed.
August 28, 2014
Rated 5.0 out of 5.0 Great customer service
The hotel was clean, staff where very helpful and courtious and was very quiet for sleeping even with the downtown location, will definitly revisit.
August 27, 2014
Rated 5.0 out of 5.0 by nickf07304 can't say a single bad thing
this is a great hotel - great location, great rooms, the lobby is a great place to hang out before going out in the evening. staff is so friendly. complientary breakfast was great and tues/wed/thurs "socials" from 5:30 to 7:30 were awesome with beer/wine and snacks included. would definitely go back for another Savannah visit
August 25, 2014