Rated 5.0 out of 5.0 by chel38 Great Location & Service
Every thing from front desk to breakfast was very good!!
May 27, 2013
Rated 4.0 out of 5.0 by Zena Great value and location!
We were in Savannah for a girls' getaway vacation. This hotel is in a great location - right across from the river with all the shops and restaurants and not far from the historic district. It does cost $12.00/per day to park.
The hotel concierge was extremely helpful in booking a trolley tour of the historic district. He also recommended places to see and his favorite restaurants in the area.
The only reason I am not giving the hotel 5 stars is the bathroom. Water leaked all over the floor every day due to the strange shower head that could not be adjusted. As other reviewers have noted, the bathrooms are very small but this is an historic building.
The breakfast every morning and reception on weekday nights were very nice and extremely convenient. The hotel staff were all very pleasant and friendly. I would definitely recommend this hotel to anyone traveling to Savannah!
May 22, 2013
Rated 5.0 out of 5.0 by Suzie75 Staff, food, parking
Staff was great trough all of stay.
Breakfast always a nice bonus to start day, The staff laughed when my fellow fixed a jalapino waffle sandwich for breakfast with all the trimmings provided. That was his perfect start to the day.!!
Nice to have close parking to get to car if needed. We never moved car.
Two items to put on review list:
Night manager should have ability to control loud, rowdy persons, not the kitchen manager, who does not see or hear problem. We had a very loud young lady on Tuesday night who might not even have been old enough to drink her beer. I finally went over and told her I was tired of hearing her family problems!! When I talked to the night manager, nice blonde lady, she said they do not have authority to handle these situations. She even commented how loud the lady was!! Guests should not have to listen or have something like this spoil their evening party. Give night desk manage authority to control rowdy persons. Period
Parking issues: We parked on end of row, close to road, by wall.
Someone in your property management needs to check the condition of the lot. Trim all branches that hang over wall. We had front of our car and wiper well filled with leaves & twigs. Area should be clear of all overhanging branches. No shade needed back there. trim all bushes in whole parking lot.
May 21, 2013
Rated 5.0 out of 5.0 by Boardwalk Great room and terrifc location
We had a great time with very friendly staff and comfortable . Best location close to river shops, restaurants etc.
Will return again asap.
Thanks for a wonderful trip!!!
May 19, 2013
Rated 4.0 out of 5.0 by Mike1953 Excellent Stay in Savannah
The Staybridge was an excellent choice for our stay in Savannah.
We had a room overlooking Bay Street and contrary to other reports, we were not bothered by street noise at all. Room was very nice although the bathroom was alittle tight. That is to be expected in older buildings. Breakfast was very good and service excellent. When I mentioned to the Chief Engineer about the drain plug in the bath tub was not working, he hustled off right then to fix it. Wow!\
The one downside, we were looking for a meeting room for about 5 people and the price was several hundred per day. No way.
I would definitely stay here again if we get a chance to return to Savannah
May 16, 2013
Rated 5.0 out of 5.0 by Jen2114 Recommended
Great location - close to everything! Smaller, boutique-style hotel. Nice suites. The bathroom in junior suite was very small, but tolerable. ALL staff were extremely friendly and helpful, from the front desk to the cleaning staff. Breakfast was good and a nice amenity to be able to grab a bite before heading out. Great value. Would definitely stay there again!
May 12, 2013
Rated 3.0 out of 5.0 by Bun01 Interior Room a No-go in an otherwise very nice hotel.
This is a good hotel in a wonderful location with very nice staff. However, we were extremely disappointed that our room window looked out on a corridor of other rooms. We were unable to make a change to a room with an outside view, despite our request for a change. There were no sheers on the window, so we basically had to keep the curtains closed which made for a claustrophobic experience. At least it was only for one night!
May 12, 2013
Rated 5.0 out of 5.0 by Travjax Great place to get away
Hotel staff was great. Breakfast was awesome. The room and location was perfect. Parking was a little bit scary because of the neighborhood. But overall, our experience was terrific.
May 11, 2013
Rated 5.0 out of 5.0 by Fridays1 Great Location
We stayed at this location because are usual hotel was booked. OMG! loved everything about the place, we were not disappointed at all. I would recommend this hotel to anyone. We would definately stay there again.Except for the parking, which really can not be helped. I would give the his hotel a excellent rating.
April 15, 2013
Rated 5.0 out of 5.0 by winston18 Location,Location,Great pet friendly place.
We loved that we could park and never had to move the car. Because of your Location. Also you are pet friendly and Casey was
very comfortable in the room. We will be back next year and will be staying a lot longer.
April 15, 2013
Rated 5.0 out of 5.0 by TravelinGolfer Savannah Stay Over
Had a good time. Good room, nice area. Didn't know about being charged about parking but what can you do. It seems to be the norm now days. Got to make a buck somewhere. I just charged it off as I was paying for the breakfast which if the hotel had not provided, I would have paid for it somewhere.
April 15, 2013
Rated 3.0 out of 5.0 by Shj724 Inside room
Everything was wonderful at the hotel with the exception of our room. I did not like the inside room with the view of the interior. That made our stay less than comfortable. When the weather was dreary, it was hard to tell if it was raining or clear, consequently having to go out the room to check the conditions. I would stay again, but with an outside room.
April 12, 2013
Rated 5.0 out of 5.0 by Smilie March 28, 2013
Great location in the historic district. Rooms are clean and comfortable. Staff was friendly and helpful. I would highly recommend this hotel if you are in Savannah.
This is a pet friendly hotel and the hotel puts pets on the first floor making it very easy for the pet and owner.
April 6, 2013
Rated 5.0 out of 5.0
by Ryktsgwg Best location and comfy beds
We have been coming to Savannah for a while now and this is the first time we stayed here with our kids and dogs, rooms were comfortable, love the little kitchen area and walking distance to everything! Staff was very nice, breakfast was yummy, and will be coming back again and again!
April 4, 2013
Rated 5.0 out of 5.0 by Parshooter Nice Location/Service
My wife and I stayed for one week at this hotel and found the service and location to be very good. We have stayed at many Staybridge Hotel's and found this one to be if not one of the best. We found the Breakfasts to be adequate and a value added feature, along withe Social Evening Reception.
This hotel is within walking distance of the historic district as well as many fine places to eat.
I would highly recommend this Staybridge Hotel.
John & Denise
April 3, 2013
Rated 5.0 out of 5.0 by Bill6446 Service with a "DOZEN" smiles
I cannot explain in words how the service was in this Staybridge Property. Everyone had smiles and hellos whenever you would go past an employee/ They made you feel welcome and just felt like home.
Next trip to Savannah I will stay here again!!!
March 25, 2013
Rated 5.0 out of 5.0
by ibbrite Comfortable room with wonderful service
This was our second stay at this facility. The room is very comfortable with all of the amenities that you need. This room over looked Bay Street and it could get quite noisy at times, but the view was nice. I will request another location next time. The staff is overly accessible at all times and very helpful. The lobby is most comfortable to sit and talk. The buffet was quite adequate and tasty.
March 19, 2013
Rated 5.0 out of 5.0 by AirbusCaptain Great location
This hotel is in a great location in Savannah and the fact that it is dog friendly makes it the perfect stop for us on our annual Florida round trip. We love Vic's On The River for dinner and enjoy the park-like setting as we walk along East Bay Street.
March 16, 2013
Rated 2.0 out of 5.0 by spacediva1 Front Desk Staff
Have stayed at the Bay Street STAYBRIDGE property in Savannah Georgia for many years as I was there for Family Business driving in from Florida. Every trip over the past 10 years was wonderful as you have attentive staff and great amenities . I was at the property in Savannah in March 2013 for the weekend and was very disappointed by the staff at the front desk. You had a female employee at the front desk named TISHA who was rude and not professional as I have never experienced from other staff. I had a co-worker with me her FIRST Staybridge visit and she was stunned at the rude and demeaning way Tisha responded to us . Due to the way we were treated I have sent a letter to the CEO of Staybridge Suites to request that they talk to Tisha .I will not be staying at the Staybridge again in Savannah and will go to a Competitor if Tisha is still there . Have been a Priority member for years and earned most of my points from the Staybridge in Savannah
March 15, 2013
Rated 4.0 out of 5.0 by JJ23 Very Convenient Location on the Expensive Side
We liked this property and used Rewards Points for our stay. I thought that it required too many points for each night. The manager's reception on Thursday evening was nice, but I thought the Continental Breakfast did not have a lot of selection. The orange juice was terrible. However, the staff, including the concierge, were very cordial, helpful and responsive. The downside to this property is that the parking lot is down the street, had no elevator and top floor parking was required. It was a hassle to unload at the hotel and park at a distance. The hotel location,however, was outstanding...right near the river and a lot of things going on.
March 8, 2013
Rated 4.0 out of 5.0 by Bamagirl Great
Nice clean room. Wonderful staff. Great breakfast and social hour. Perfect location. Will stay there again.
March 6, 2013
Rated 5.0 out of 5.0 by Yvonne50 Great!
We had a great time on our Savannah vacation! Loved the location of Staybridge. Walk right across the road to Riverstreet. it is in good walking distance to a lot of places that you will want to see while in Savannah. The buffet breakfast every morning was really good and saved the time and expense of having to go somewhere else to eat. My next trip to Savannah I will stay here again!
February 21, 2013
Rated 5.0 out of 5.0 by Chween5 We loved it! Great bang for the buck!
What a great time we had at Staybridge Suites. Every one of the staff were very friendly and welcoming. Charlie was very helpful with scheduling a tour for us and did great follow-up. Beds were extremely comfortable with lots of pillows.
We enjoyed the morning breakfast and especially the evening social with wine/beer/soda and food. We would recommend this place to anyone and already have. The location was awesome and close to everything.
February 20, 2013
Rated 4.0 out of 5.0 by AlbertT Very Good
Excellent location. Great service. Good breakfast. Helpful concierge wwho recommended city tours, restaurants, shops, etc.
February 18, 2013
Rated 5.0 out of 5.0 by Foo7164 Wonderful time in Savannah!
First time visit to Savannah and couldn't have picked a better hotel for our "girls" weekend! We had a fantastic time and the Staybridge was a perfect location to everything we wanted to see and do. Friendly staff made the visit even better and Charlie was so friendly and helpful in making our plans to see Savannah at it's finest! Our room was perfect with the addition of the kitchenette area because you know "we ladies" must have our coffee while talking and getting ready for the day! We will definitely be coming to visit Savannah and Staybridge again in the near future!
February 18, 2013
Rated 5.0 out of 5.0 by depayne1 Staybridge Savannah
Staff was excellent and very accommodating from front desk to housekeeping. Good variety for breakfast
February 11, 2013
Rated 5.0 out of 5.0 by Cozzie6 Great Service
I've stayed at several hotels in the Savannah area but Staybridge is my favorite. Tishia checked us in and she was so friendly and so willing to accommodate our requests. All the staff were so nice and helpful.
The room was clean and the beds comfortable. The stay was relaxing and very enjoyable.
February 10, 2013
Rated 5.0 out of 5.0 by 2traveling Comfortable, clean, and great service
We visited 2/3/13 and loved our room. The bed was comfortable and great service. The breakfast was fantastic. We will return to stay several nights & tour Savannah.
February 10, 2013
Rated 4.0 out of 5.0 by AV09 Great Stay!
Stay was excellent! We didn't have any trouble with the room. Very spacious and the kitchenette was great! We had booked a package to pay for the parking only for 1$ more which was great, behind the hotel, easy access. Hotel was in nice condition, had great water pressure!
Easy short walk to river street and city market. We have been to Savannah several times and never knew about the city market place so make sure to check it out!!
February 1, 2013
Rated 1.0 out of 5.0 by MicheleG Dont stay here if you value your car
The hotel charges for parking but there are enough spots for one third of the guests. All others are forced to use a local garage. This would be fine except the garage only offers the worst spots in the lot for Staybridge guests. The first night I was lucky enough to get a spot. Or so I thought. I was awoken at midnight to be told I couldnt park in the spot taken. When I told them that they woke me up I was told to move my car or it would be towed. I reluctantly got myself up, got dressed and moved my car.
Saturday was even worse. I returneded Saturday after sight seeing,to find no spots in the lot. I went to the recommended garage and was told I could only park on the fourth level. This was required even though the lot was empty. I asked why? The attendant stated the hotel doesnt pay enough to offer good spots. I found this ironic as the hotel charged more for parking than the lot did. I asked if my SUV would fit and the attendant said it wouldnt be a problem.
It was a problem. While the first 3 levels of the garage were not a problem the top level was. The entrance to the upper level scraped my antennae and luggage rack and caused $700 dollars in damage.
When I told the hotel manager about thisshe stated it wasnt her problem.A further complaint to the general manager led to a referral to the hotels insurance company.Three weeks later,the insurance company would not reimburse me.
The net result of staying at this hotel was $700 bdollars in damage, a lost nights sleep and bad attitudes from the people in charge.
I recommend the Hyatt which is across the street. We stayed there the last time and thoroughly enjoyed it.
January 30, 2013