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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.3

    based on 648 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    648reviews

    • 5 Stars
      413
    • 4 Stars
      115
    • 3 Stars
      54
    • 2 Stars
      40
    • 1 Stars
      26

    Too Much Noise

    By

    July 26, 2016

    club

    There was a tremendous amount of noise (people yelling and talking loudly, and fireworks) form outside the hotel in the parking lot. If you want to get a good nights sleep, request an interior room.

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    Outstanding value and location

    By

    July 26, 2016

    The place was awesome! Great location, fantastic amenities, and best concierge ever. Pet friendly, clean, convenient...all you could ask for!

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    Pet friendly

    By

    July 24, 2016

    club

    Public park across the street and hotel in a quiet and safe neighborhood.

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    Read Less

    Nice Stay

    By

    July 22, 2016

    club

    Great location and friendly staff. There was some hidden unexpected fees added to the bill but overall a great place for weekend getaway

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    Great place to stay

    By

    July 21, 2016

    club

    Great place to stay everything is always awesome. Courteous and professional staff. clean comfortable perfection

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    just right!

    By

    July 12, 2016

    club

    Great location. Rooms were clean and nice. Maybe a bit on the small side, but even so it's just right. Staff was friendly. Overall no complaints.

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    Great Experience

    By

    July 10, 2016

    Other than the parking situation and the cost to park it is very much worth the price.. Thank You

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    Great location and great value

    By

    July 10, 2016

    platinumelite

    The staff were friendly, the breakfast was good, the room was clean and comfortable. The internet service was slow most of the time but usable. Hotel is in a great location in the historic district.

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    Great hotel, great staff!

    By

    July 08, 2016

    club

    Convenient and centrally located. The staff was great and so helpful, the room looked out over Bay Street, but was quiet. I would not hesitate to stay here again, you can walk everywhere without needing a car. The concierge, Charlie was so helpful in planning our activities. Great find!

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    Great Time

    By

    July 07, 2016

    platinumelite

    We enjoyed our suite for several nights during the 4th of July weekend. The room noise outside our room was a bit loud but we expected it since we were on Bay Street.

    The breakfast was great each day and the hotel staff were very friendly. We would definitely go back!

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    great location

    By

    July 07, 2016

    club

    hotel was fine. good location for walking to food and entertainment

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    Stay away

    By

    July 05, 2016

    Bad staff who want to argue with customers.Food is always gone and have to stand in line to wait for more.

    Posted byCustomerCare
    July 13, 2016
    Dear Fooled Me Once, Thank you for taking the time to leave us with your feedback and for your loyalty as our IHG Rewards Club member. Although it is regrettable that we did not meet your expectations when it comes to the level of service you have received, we highly appreciate your comments. Allow us to apologize for any inconvenience you may have experienced. We also sent you a private message in our desire to make it up to you. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in providing our valued guests with the best hotel accommodations possible. Sincerely, Faith R Case Manager IHGService
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