Rated 4.1 out of 5 by 33
Rated 4.0 out of 5.0 by Tom57 Great Service - The Bed was Hard
We always stay at this location on our way through Indiana.
This was our first time in a room with a King Bed and if you like a really firm mattress you will love theirs. What we should have done was blown up our air-mattress and put it on the bed but it was late and we thought we would not need it. Although I could have easily done it my wife did not want to wait the 10 minutes that it would have taken me to blow it up. Next time this is what we will do.
Other than this single issue, this place is everything you would expect from a Staybridge and is close to Notre Dame and numerous restaurants.
September 8, 2013
Rated 5.0 out of 5.0 by Sylvestersmom Home away from home
With a comfortable bed, a living room for entertaining and a kitchen to satisfy my food needs, this was a perfect place for a four-night stay.
September 5, 2013
Rated 5.0 out of 5.0 by Regis21 Great stay-wonderful staff
Rooms were very clean, beds comfortable and staff friendly and extremely helpful. The breakfast buffet was of great quality with many healthy choices. The hotel is situated near the University and was very convenient to the school activities that occasioned our visit. My wife and I both highly recommend this property.
September 4, 2013
Rated 5.0 out of 5.0 by Travelmom46 Clean and comfortable
Would be my first choice again! Clean room with great set up.
August 31, 2013
Rated 5.0 out of 5.0 by Jackmeister Great overall accommodations and service
Excellent room to rest in after a 15 hour drive. The service was outstanding and the morning breakfast made our trip most rewarding.
August 30, 2013
Rated 5.0 out of 5.0 by kathy0919 clean and comfortable!
I recommend this hotel. It was very clean and cozy. The front desk was very helpful.
August 30, 2013
Rated 3.0 out of 5.0 by MJM1024 Lumpy mattress, small pillows. Wanted two beds
When we arrived, we asked for a room with 2 beds, and were told no. King mattress was lumpy, and the pillows were small and not comfortable.
On the positive side, the room was spacious and clean, the AC was efficient and quiet, and the breakfast on both mornings was very good.
August 28, 2013
Rated 5.0 out of 5.0 by toadt25 Served Breakfast
The breakfast was unexpected and excellent service to offer. Food was fresh and well stocked. Rooms were large, very clean, comfy bed/linens, and freindly staff. Also provided use of many amenities that I did not have time to use on this trip :( Good location, very nice building, and felt safe at all times!
August 24, 2013
Rated 2.0 out of 5.0 by MTcrutch SMALLEST STAYBRIDGE ROOM EVER
I WAS NOT RECOGNIZED AS A PRIORITY MEMBER UPON ARRIVAL.
I CALLED THE HOTEL AFTER MAKING MY RESERVATION AND REQUESTED A ROOM WITH TWO BEDS, DIDN'T HAPPEN, EVEN THOUGH THE GAL SAID THAT WOULD NOT BE A PROBLEM. GUESS IT WAS A PROBLEM.
THIS WAS THE SMALLEST STAYBRIDGE SUITE/ROOM I HAVE EVER STAYED IN. USUALLY THERE IS ROOM TO SPARE.
THE BATHROOM DOOR HIT THE TOILET WHEN YOU OPENED AND CLOSED IT.
NO, I WILL NOT RECOMMEND THIS STAYBRIDGE TO ANYONE. DEFINITELY NOT UP TO STAYBRIDGE STANDARD. ARE YOU SURE THIS IS A STAYBRIDGE?
IF I HAD NOT BEEN USING REWARD POINTS, I WOULD HAVE ASKED FOR A REFUND AND FOUND A DIFFERENT HOTEL.
August 22, 2013
Rated 5.0 out of 5.0 by Dennis13 Very Clean...Comfortable...Great Service
The suite concept is very nice and makes the traveling experience easier. Have stayed at this South Bend location several times and find it allways to be very clean and comfortable. The location is very good, close to the toll road and retaurants.
August 19, 2013
Rated 4.0 out of 5.0 by piffle chairs
This 2 bedroom suite sleeps 2, but there are only 2 dining chairs.
There aren't enough places to sit 4 comfortably.
The light switches in the handicapped bathrooms are in strange places.
A great places for 4 people traveling together
August 16, 2013
Rated 4.0 out of 5.0 by Terry51 Nice rooms and good price
My wife and two children really enjoyed staying in your hotel. We had a suite with two rooms and three beds. No complaints from the kids each had own bed. Clean comfortable beds and the overall rooms were very nice. Great place for the price. Would recommend it to friends and family. Will stay there again if ever in South Bend again or any where else there is a Staybridge.
August 10, 2013
Rated 3.0 out of 5.0 by RileyHospitalSupporter Front Desk Clerk Helpful
I was in South Bend for business on Saturday when I learned that a co-worker was unable to replace me for Sunday's event. Suddenly needing lodging unexpectedly I started checking prices at the many facilities near Notre Dame. The young man at the front desk listened to my predicament then offered a discounted rate which proved to be a good deal after I compared prices at neighboring motels. I had never stayed at a Staybridge before and discovered many amenities that I did not have time to utilize, but I would consider a Staybridge in the future based upon my experience. The bathtub drain didn't work and an overhead light was burnt out, but otherwise the facility was more than I needed and a little fancier than I'm used to encountering on the road.
August 9, 2013
Rated 5.0 out of 5.0 by Niatross Impressive
An impressive overall experience. The front desk staff were top-notch and the room itself was large, clean, and perfect for our family (the same can be said for a business traveler). All in all, an excellent experience. Well-done, Staybridge Suites.
August 2, 2013
Rated 5.0 out of 5.0 by Dave09 Great Rooms
Front desk staff was GREAT
Breakfast was awesome
Rooms and maid service outstanding
July 26, 2013
Rated 5.0 out of 5.0 by Pampered WONDERFUL EXPERIENCE !!!!!!
The manager, Ray, went above and beyond duty to accomodate me during my stay. He was very patient with my multiple phone calls and changing of plans . He made me feel completely at ease about coming to this location. I knew I would not be disappointed !!
During my visit, there was a bad storm and the electric went out for the evening . Lindsey was in charge and was in complete control. She never panicked and made everyone feel at ease. I couldve changed to a hotel that had electric but she was so pleasant and helpful ( they went out and purchased flashlights for all the guests!) that i decided to stay.
This location was very clean.
I would definately stay at this location again!!
June 26, 2013
Rated 5.0 out of 5.0 by AnnaMurph Very nice graduation weekend
Reasonable price, the hotel staff was VERY nice. Only thing wrong was our sink in the bathroom did not drain, but we submitted a maintenance request, simple fix. All of the hotels this weekend were VERY expensive, yet when I booked with my state discount, it was a hundred less than the other hotels in the same classification.
May 27, 2013
Rated 1.0 out of 5.0 by sleeplessinsouthbend Don't plan on getting any sleep!
Visit started on the wrong foot when I was told that the price was already set and I couldn't use my AAA card. That's fine, we're on vacation so let that go. Our room, for a family of five, was on the 1st floor across from a conference room and near the pool. Don't ever accept a room there if you ever want to relax or sleep at night. Management allowed a party to exist in the conference room both nights we were there. The pool and movie room close at 10:00pm, don't know why loud parties in conference have no curfew. I had to call the front desk at 2:00am because the noise was still keeping us up. The only "apology" I received was "They are out of here in the morning", which did us no good since we were leaving too. Two night stay with two nights of minimal sleep and no offer from management to move to a different room or formal apology.
April 22, 2013
Rated 1.0 out of 5.0 by pillowthief After check out nightmare
In all the hotel wasnt that bad besides pool never had towels some staff were rude room never got stocked with towels or anything we were there a week i mean come on really then we get home and see a charge for 350.00 i call manager and he states we smoked in the room and stole pillows when we actually went out and bought pillows cuz the ones in the room were garbage the manager was very rude and does not care about customers
April 9, 2013
Rated 1.0 out of 5.0 by MrsClaus Not what it used to be
I had been a regular customer since they opened in 2010. It had been going downhill the last year, but I decided to give it one more chance. I was booked for the entire week, but checked out after one night. The beds were so bad that the springs creaked when moving. The food for the social and breakfast was very minimal with little selection and just like it was thrown out there. The staff does not seem like it is concerned with the customers, but in just putting in their time. I will not be back.
April 1, 2013
Rated 4.0 out of 5.0 by Francis44 surprisingly pleasant...
Very clean and comfortable. Surprised to have a free breakfast which was also above average with many choices and a comfortable place to enjoy breakfast and coffee. Pleasant, helpful staff, quiet halls, even on a game weekend.
February 19, 2013
Rated 5.0 out of 5.0 by Carol2013 PERFECT!!!
Love this hotel & suite perfect place for 2 families so hard to find a really nice comfortable place like this, would 100% recommend to anyone who is in the South Bend Area. Would go back there every time.
January 28, 2013
Rated 2.0 out of 5.0 by LSB84 Disappointed during recent stay
We have been coming to this Staybridge for the past 4 years, so we can watch my daughter run track at Notre Dame. We have never had any issues, until this visit.
1. We were not greeted as Platinum Priority Members
2. We did not get a goody bag
3. We went to the pool at 9:00am in the morning and there were no towels. You would think that the pool towels would be stocked first thing in the morning.
4. We were told that breakfast went til 10:30am. So, after working out, we went to grab a bite to eat at 10:10am, and everything was being put away. My husband stuck his head in the kitchen to see about getting more food items, and was rudely told that everything will be restocked the next morning.
5. And last, I used points to pay for this room, so I basically gave away points for a disappointing stay.
I don't know if ownership/managers have changed this year, but you really need to look at how you are operating.
We planned on staying here next weekend for 2 nights, but not now, there are other hotels to choose from.
January 25, 2013
Rated 5.0 out of 5.0 by tony58 tony58
This hotel is fantastic. Very clean and the staff are great. The evening flair and breakfast are excellent too. The location is convenient to most location within 25 miles.
December 13, 2012
Rated 5.0 out of 5.0 by JohnL22 Great Place To Stay
I love the Staybridge Chain and the South Bend location is TOP NOTCH!!! Clean, Comfortable, warm rooms are just what was needed after a long day of traveling. They have great restaurant options in the area and a great breakfast in the morning.
I will always stay at this location when I am in the area!!!
November 19, 2012