Rated 4.2 out of 5 by 42
Rated 4.0 out of 5.0 by JD62 South Bend Wedding
Everything was great except the bed. Bed was as hard as sleeping on a granite floor-NOT right!
Weather was a mite cold-but the hotel can't control that.
Consider replacing the beds ASAP.
February 12, 2014
Rated 5.0 out of 5.0 by mimiR Excellent
Excellent service always....... Stayed here many times. Always excellent.
December 4, 2013
Rated 3.0 out of 5.0 by BrianM2013 Issues but solid staff assistance
Light in bathroom went out and had to take showers with door open for lighting. Balast apparently went out the first day of 3 day stay and did not get repaired before leaving. Breakfast was marginal on hot food items but cold food item selection was good.
Staff was very helpful in correcting an oversight on our part and very courteous the entire stay.
December 3, 2013
Rated 5.0 out of 5.0 by VKGS Great place to stay on a very busy weekend at University of Notre Dame
We were pleased with the accommodations and the location to our events. Very comfortable bed, a nice selection for breakfast and exceptionally clean. V
October 24, 2013
Rated 5.0 out of 5.0 by Jhmnd Friendly people. - good hotel
Our first stay here. ND football weekend. Staff extremely friendly and professional. Nice rooms and clean. Hard beds , but good if you like hard. Excellent breakfast. Would stay here again.
October 23, 2013
Rated 4.0 out of 5.0 by Kiwi2013 Great value for money.
This is a very good place for a long term stay. The staff were excellent, the rooms were very clean and the kitchen is highly useful if a little understocked (I had to buy a frypan and grater to use). It is a 40 minute walk to the University and half of that is along the freeway but everything else made up for that slight inconvenience.
October 20, 2013
Rated 4.0 out of 5.0 by grandma23 good experience and very attentive staff
The hotel staff went above and beyond to provide extras for members of our party. It was very nice to have this kind of service.
My only negative comment was the silverware and glasses in the kitchen of our room could have been better. Some of the utensils did not look clean.
October 20, 2013
Rated 4.0 out of 5.0 by Stebbins Football Weekend
The only "con" was the breakfast. The food was the same as what is provided at Holiday Inn Express. I was looking for better quality breakfast food.
October 2, 2013
Rated 5.0 out of 5.0 by Coloradofans Better than expected
We had a great week-end! There were shuttle services to the. campus. The staff was friendly and courteous . The manager Ray was cooperative in releasing a reserved room to be rented out.
We would highly recommend the Staybridge @ SB, IN!!!
October 2, 2013
Rated 4.0 out of 5.0 by Tom57 Great Service - The Bed was Hard
We always stay at this location on our way through Indiana.
This was our first time in a room with a King Bed and if you like a really firm mattress you will love theirs. What we should have done was blown up our air-mattress and put it on the bed but it was late and we thought we would not need it. Although I could have easily done it my wife did not want to wait the 10 minutes that it would have taken me to blow it up. Next time this is what we will do.
Other than this single issue, this place is everything you would expect from a Staybridge and is close to Notre Dame and numerous restaurants.
September 8, 2013
Rated 5.0 out of 5.0 by Sylvestersmom Home away from home
With a comfortable bed, a living room for entertaining and a kitchen to satisfy my food needs, this was a perfect place for a four-night stay.
September 5, 2013
Rated 5.0 out of 5.0 by Regis21 Great stay-wonderful staff
Rooms were very clean, beds comfortable and staff friendly and extremely helpful. The breakfast buffet was of great quality with many healthy choices. The hotel is situated near the University and was very convenient to the school activities that occasioned our visit. My wife and I both highly recommend this property.
September 4, 2013
Rated 5.0 out of 5.0 by Travelmom46 Clean and comfortable
Would be my first choice again! Clean room with great set up.
August 31, 2013
Rated 5.0 out of 5.0 by Jackmeister Great overall accommodations and service
Excellent room to rest in after a 15 hour drive. The service was outstanding and the morning breakfast made our trip most rewarding.
August 30, 2013
Rated 5.0 out of 5.0 by kathy0919 clean and comfortable!
I recommend this hotel. It was very clean and cozy. The front desk was very helpful.
August 30, 2013
Rated 3.0 out of 5.0 by MJM1024 Lumpy mattress, small pillows. Wanted two beds
When we arrived, we asked for a room with 2 beds, and were told no. King mattress was lumpy, and the pillows were small and not comfortable.
On the positive side, the room was spacious and clean, the AC was efficient and quiet, and the breakfast on both mornings was very good.
August 28, 2013
Rated 5.0 out of 5.0 by toadt25 Served Breakfast
The breakfast was unexpected and excellent service to offer. Food was fresh and well stocked. Rooms were large, very clean, comfy bed/linens, and freindly staff. Also provided use of many amenities that I did not have time to use on this trip :( Good location, very nice building, and felt safe at all times!
August 24, 2013
Rated 2.0 out of 5.0 by MTcrutch SMALLEST STAYBRIDGE ROOM EVER
I WAS NOT RECOGNIZED AS A PRIORITY MEMBER UPON ARRIVAL.
I CALLED THE HOTEL AFTER MAKING MY RESERVATION AND REQUESTED A ROOM WITH TWO BEDS, DIDN'T HAPPEN, EVEN THOUGH THE GAL SAID THAT WOULD NOT BE A PROBLEM. GUESS IT WAS A PROBLEM.
THIS WAS THE SMALLEST STAYBRIDGE SUITE/ROOM I HAVE EVER STAYED IN. USUALLY THERE IS ROOM TO SPARE.
THE BATHROOM DOOR HIT THE TOILET WHEN YOU OPENED AND CLOSED IT.
NO, I WILL NOT RECOMMEND THIS STAYBRIDGE TO ANYONE. DEFINITELY NOT UP TO STAYBRIDGE STANDARD. ARE YOU SURE THIS IS A STAYBRIDGE?
IF I HAD NOT BEEN USING REWARD POINTS, I WOULD HAVE ASKED FOR A REFUND AND FOUND A DIFFERENT HOTEL.
August 22, 2013
Rated 5.0 out of 5.0 by Dennis13 Very Clean...Comfortable...Great Service
The suite concept is very nice and makes the traveling experience easier. Have stayed at this South Bend location several times and find it allways to be very clean and comfortable. The location is very good, close to the toll road and retaurants.
August 19, 2013
Rated 4.0 out of 5.0 by piffle chairs
This 2 bedroom suite sleeps 2, but there are only 2 dining chairs.
There aren't enough places to sit 4 comfortably.
The light switches in the handicapped bathrooms are in strange places.
A great places for 4 people traveling together
August 16, 2013
Rated 4.0 out of 5.0 by Terry51 Nice rooms and good price
My wife and two children really enjoyed staying in your hotel. We had a suite with two rooms and three beds. No complaints from the kids each had own bed. Clean comfortable beds and the overall rooms were very nice. Great place for the price. Would recommend it to friends and family. Will stay there again if ever in South Bend again or any where else there is a Staybridge.
August 10, 2013
Rated 3.0 out of 5.0 by RileyHospitalSupporter Front Desk Clerk Helpful
I was in South Bend for business on Saturday when I learned that a co-worker was unable to replace me for Sunday's event. Suddenly needing lodging unexpectedly I started checking prices at the many facilities near Notre Dame. The young man at the front desk listened to my predicament then offered a discounted rate which proved to be a good deal after I compared prices at neighboring motels. I had never stayed at a Staybridge before and discovered many amenities that I did not have time to utilize, but I would consider a Staybridge in the future based upon my experience. The bathtub drain didn't work and an overhead light was burnt out, but otherwise the facility was more than I needed and a little fancier than I'm used to encountering on the road.
August 9, 2013
Rated 5.0 out of 5.0 by Niatross Impressive
An impressive overall experience. The front desk staff were top-notch and the room itself was large, clean, and perfect for our family (the same can be said for a business traveler). All in all, an excellent experience. Well-done, Staybridge Suites.
August 2, 2013
Rated 5.0 out of 5.0 by Dave09 Great Rooms
Front desk staff was GREAT
Breakfast was awesome
Rooms and maid service outstanding
July 26, 2013
Rated 5.0 out of 5.0 by Pampered WONDERFUL EXPERIENCE !!!!!!
The manager, Ray, went above and beyond duty to accomodate me during my stay. He was very patient with my multiple phone calls and changing of plans . He made me feel completely at ease about coming to this location. I knew I would not be disappointed !!
During my visit, there was a bad storm and the electric went out for the evening . Lindsey was in charge and was in complete control. She never panicked and made everyone feel at ease. I couldve changed to a hotel that had electric but she was so pleasant and helpful ( they went out and purchased flashlights for all the guests!) that i decided to stay.
This location was very clean.
I would definately stay at this location again!!
June 26, 2013
Rated 5.0 out of 5.0 by AnnaMurph Very nice graduation weekend
Reasonable price, the hotel staff was VERY nice. Only thing wrong was our sink in the bathroom did not drain, but we submitted a maintenance request, simple fix. All of the hotels this weekend were VERY expensive, yet when I booked with my state discount, it was a hundred less than the other hotels in the same classification.
May 27, 2013
Rated 1.0 out of 5.0 by sleeplessinsouthbend Don't plan on getting any sleep!
Visit started on the wrong foot when I was told that the price was already set and I couldn't use my AAA card. That's fine, we're on vacation so let that go. Our room, for a family of five, was on the 1st floor across from a conference room and near the pool. Don't ever accept a room there if you ever want to relax or sleep at night. Management allowed a party to exist in the conference room both nights we were there. The pool and movie room close at 10:00pm, don't know why loud parties in conference have no curfew. I had to call the front desk at 2:00am because the noise was still keeping us up. The only "apology" I received was "They are out of here in the morning", which did us no good since we were leaving too. Two night stay with two nights of minimal sleep and no offer from management to move to a different room or formal apology.
April 22, 2013
Rated 1.0 out of 5.0 by pillowthief After check out nightmare
In all the hotel wasnt that bad besides pool never had towels some staff were rude room never got stocked with towels or anything we were there a week i mean come on really then we get home and see a charge for 350.00 i call manager and he states we smoked in the room and stole pillows when we actually went out and bought pillows cuz the ones in the room were garbage the manager was very rude and does not care about customers
April 9, 2013
Rated 1.0 out of 5.0 by MrsClaus Not what it used to be
I had been a regular customer since they opened in 2010. It had been going downhill the last year, but I decided to give it one more chance. I was booked for the entire week, but checked out after one night. The beds were so bad that the springs creaked when moving. The food for the social and breakfast was very minimal with little selection and just like it was thrown out there. The staff does not seem like it is concerned with the customers, but in just putting in their time. I will not be back.
April 1, 2013
Rated 4.0 out of 5.0 by Francis44 surprisingly pleasant...
Very clean and comfortable. Surprised to have a free breakfast which was also above average with many choices and a comfortable place to enjoy breakfast and coffee. Pleasant, helpful staff, quiet halls, even on a game weekend.
February 19, 2013