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Rated 4.4 out of 5 by 79 reviewers.
Rated 4.0 out of 5.0 by Springfield, Illinois Good pet-friendly hotel. We were not aware of construction until we check in. Check in was too be 3pm; but room not ready til 4pm. Like the 'roll-in' showers September 5, 2014
Rated 5.0 out of 5.0 by Family Vacation We enjoyed our stay very much. The room was clean and comfortable, the staff cheerful and attentive. There was construction going on but other than the lobby being disarranged and a little dusty, which is to be expected in a construction zone, it did not affect our stay at all. The only negative was that if you have bad knees, the toilets are very low and there is no grab bar. However this would not be enough to keep us from staying there again. We will definitely plan on staying the next time we are in the area. September 5, 2014
Rated 5.0 out of 5.0 by a great stay while on business Even with renovations going on in the lobby area, this was a great place to stay. I was able to check in early to my recently renovated and redecorated room. It was quiet, great air conditioning, nice bathroom amenities, very nice furniture which all provided a very pleasant place to come "home" to. I would update coffee pot in the room and fix the bathroom door handle. These little details make a difference in the overall feel of how the property is cared for. August 29, 2014
Rated 5.0 out of 5.0 by August 20-22, 2014 stay Customer service was top notch. Even though hotel is under going some renovations this did not impede our stay in any way. I would highly recommend this hotel if you are staying in the area. August 28, 2014
Rated 5.0 out of 5.0 by A nice stay Even though the kitchen area and social area were under construction, the hotel did a fine job in offering an alternative breakfast at the neighboring hotel. Also the nightly social hour was held outdoors which went exceedingly well. Room was great. August 19, 2014
Rated 5.0 out of 5.0 by Very quiet The hotel was very nice we didn't get to use many areas there as it was being renovated. It was very quiet. August 14, 2014
Rated 5.0 out of 5.0 Overall Love this place. Have been using this hotel for almost a year now and will continue to use whenever I have business in Springfield. The staff are excellent and treat me like a member of their family. August 12, 2014
Rated 4.0 out of 5.0 Construction The Staff is doing a great job in spite of the construction. The construction staff is courteous and patient with people walking in the middle of their construction site. It will be nice when it is all complete. August 11, 2014
Rated 5.0 out of 5.0 by Hotel Living Made Easy The staff here is very accommodating. I stay here during the week quite often for work and whenever I show up the staff is friendly and my room is ready. They are currently undergoing renovations and have gone out of their way to ensure the guests still have a good experience. Free Bud Light and Shock Top are also available during the Social hour which is always and excellent perk. August 11, 2014
Rated 5.0 out of 5.0 by Pleasant get away! The location was great for shopping and sightseeing. The suite provided privacy for a wide-range of family members....senior, teens and middle-aged adult. The beds were comfortable and the rooms were spacious. My only complaint was the re-modeling which caused some going next door to another hotel for breakfast. The staff was friendly,. August 10, 2014
Rated 2.0 out of 5.0 by Springfield Construction on site was somewhat of an bother. It would of been a much better experience if that was not going on. August 8, 2014
Rated 5.0 out of 5.0 by Great service and very comfortable I was a part of a reunion group---we were well taken care of and amenities were all anyone could ask for. We would stay here again if we are ever in the area. A final thank you to those who helped us with technology issues. July 24, 2014
Rated 5.0 out of 5.0 by nice remodeling The hotel is undergoing a remodeling. It now looks very attractive. All suites are brand new! July 24, 2014
Rated 5.0 out of 5.0 by 2014 Enjoyed the stay, room was more than I expected and the area around the hotel provided a lot of things to do after work and before ending my work day! Nice friendly place to hang your hat! July 23, 2014
Rated 4.0 out of 5.0 by Nice hotel while under renovation This StayBridge was a good stay in the Springfield, IL area while it was under renovation. The new materials and furniture going into the building make for a nice comfortable stay. July 21, 2014
Rated 5.0 out of 5.0 by Great place to stay! Remodeling is going on but the new rooms are fabulous! The staff make you feel welcome and at home, a great place to spend a night or an extended stay, we've done both. Convenient to all Springfield sights and shopping. Wonderful outside courtyard with basketball court and running room for kids, nice pool also. July 17, 2014
Rated 2.0 out of 5.0 by Construction They were renovating the main floor and there was debris and mess all over. This was then tracked into the elevators and the hallways upstairs. There seemed to be no effort to try and keep the elevator and hallways clean. The trash cans outside the entry door were overflowing and there was food dropped in front of the main lobby door. We left and came back after dinner and it was still not cleaned up. The walls seemed quite thin, could hear neighbors. We had planned to stay two nights but checked out the next day and went elsewhere. Our first experience with Staybridge in Indianapolis was so great we thought it would be our new favorite but since we have stayed at others and they were not as impressive. The front desk staff was very nice and accommodating. July 17, 2014
Rated 5.0 out of 5.0 by Great Place 1 night or long term. I have been here for about 5 weeks now. Love this place. They are currently undergoing renovations but it is always out of the way and never interferes with my stay. I talk with the hotel workers and the contractors doing the work. All very friendly. I stayed at a few other hotels in Springfield and I am happy I found this place because it has everything I need. The renovated rooms are nice with like a 36" HDTV. Biggest one I have found at any hotel down here. They have dinner tues-thurs nights with beer and wine and breakfast every day. They put a fire pit outside with a few grills and a Meijer grocery store is a stones throw away. Would be nice to have an oven, but cook top, microwave, fridge, sink and dishwasher is better than a little mini fridge. If you are looking for a nice place, this is it. July 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean rooms We had a 2 bedroom suite and was very pleased with the service offered by all. There was 5 of us staying and this worked out perfectly for us. The beds were very comfortable and clean. The swimming pool was enjoyed by my granddaughter and her two girls. Since we were having a reunion in Springfield, several of my family stayed at the Staybridge Inn, which made it very nice to have breakfast together and visit inside and outside. We enjoyed fire works on the 4th of July from the hotel. I would highly recommend staying there to anyone, close to resturants, the mall and very convenient in and out. July 14, 2014
Rated 5.0 out of 5.0 by Great stay!!! Amazing hotel! Free breakfast, evening social, and free laundry!! Amazing service. Wonderful staff. Rooms, especially the newly remodeled ones are beautiful and comfy. June 29, 2014
Rated 5.0 out of 5.0 by Pillows Our room was clean and appealing, but our pillows were less than satisfactory: small, scrunched up, unsupportive. June 20, 2014
Rated 5.0 out of 5.0 by Great Service I have stayed at many hotels in the Springfield area and the Staybridge is the best. Our room was beautiful, the bed was comfortable, you could control the temperature in the room to your liking and the water pressure in the shower was excellent. The staff was friendly and knowledgeable. A special recognition to Jon, Cheyna and Rachel for making our stay spectacular. June 20, 2014
Rated 5.0 out of 5.0 by Nice comfortable room WE found the room very home like. I prefer to sleep on a couch June 19, 2014
Rated 3.0 out of 5.0 by First and Last for us. Loved the Suite, hated the understaffed crew and the cleanliness of the common area and breakfast area. June 5, 2014
Rated 5.0 out of 5.0 by 3 excellent months Our family just completed a 3 month stay at the Springfield Staybridge Suites. We were especially impressed with the staff's ability to make us feel at home during the extended stay. We would stay here again and would recommend to others. The breakfast meal was great and always organized by friendly staff. Over the months, we had several special requests that the front office staff handled professionally and promptly. The hotel renovation was starting at the end of our stay, so it was a little noisy during the day, but that was well documented to the guests. March 18, 2014
Rated 2.0 out of 5.0 by Young staff is rude We checked into the hotel and the younger girl there checked us in. She wasn't really friendly and didn't go over anything with us (breakfast hours...where the pool is located or anything). They didnt offer us an upgrade since we're platinum members and asked about it. She said they were booked. When we got into our room, it was the wrong room type. So we called down and let them know--the same girl who said there were no upgrades available due to the hotel being booked....said that we could get an upgrade for $30 more dollars a night. Bad experience. February 25, 2014
Rated 5.0 out of 5.0 by Comfortable and great customer service. This is my second time staying at this location for business. It is away from traffic and they serve free dinner and drinks Tuesday thru Thursday. I will be staying here again in future and would greatly recommend. February 10, 2014
Rated 5.0 out of 5.0 by nice room and atmosphere room was upgraded upon request and social evening reception was a nice end to the day,great place to stay January 3, 2014
Rated 1.0 out of 5.0 by terrible stay no acknowledgement of platinum status, no upgrade even though hotel was almost empty. new person in breakfast area without any help, manager was even there but did not help her, worst breakfast ever for a staybridge suite. Room is designed poorly where its hard to watch tv from bed. January 3, 2014
Rated 3.0 out of 5.0 by Great Staff - Ready for update I think the hotel is ready for refurbishing. It is a good property in an okay location but you can see the wear and tear. The breakfast was poorly handled. The server was late with everything and did not keep the place clean. She kept running out of different food items, putting old brown bananas out and the orange juice was watered down too much. The hotel clerk staff were really nice and well trained. Overall, not too bad. December 31, 2013
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