Rated 4.5 out of 5 by 41
Rated 4.0 out of 5.0 by tcampus03 Cleanest hotel stay ever.
I really loved staying here. The room was above my expectations as far as cleanliness and accommodations are concerned. The room was also very quiet as well. The pool was very cold, but the hot tub was perfect. I asked what we wrong with the pool and the manager stated they had a breaker out on jet a few days ago and was taking a while to warm back up. Despite that, I had a great stay here and would recommend it to anyone. About the only thing I didn't like was the location. About the only things around the hotel are a Gander Mtn., a grocery store and a few fast food restaurants. You have a travel a little ways to get to any non-fast food places.
September 23, 2013
Rated 5.0 out of 5.0 by SueP63 Homey
I felt like home when I was there and the BBQ they provided for dinner was delicious. This was an extra bonus that I didn't expect.
September 22, 2013
Rated 5.0 out of 5.0 by MadScrapper All around excellence
Well lit parking; the grounds are immaculate; extremely cleaned rooms, eating area, patio. Definitely a home-away-from-home.
September 2, 2013
Rated 4.0 out of 5.0 by Sv51 Recent stay
Bed was great- nice, firm pillows. Staff could not do enough to help. Would definitely stay here again.
September 2, 2013
Rated 5.0 out of 5.0 by Brian06 Very Comfortable and Enjoyable Stay.
I stayed here for 8 days, and I had 3 of my business accoicates here also for a few days. I am very glad that I choose this property!! The Staff here is Awesome!!!!! Bruce, Jamie, Robin, and the entire staff will do whatever they can do to make your stay memorible. And if you need anything, "Just Ask" they will help you. The morning breakfast is great, and even when we had to leave at 6am, (Before normal breakfast hours) they had "Breakfast Bags to Go" this was very much appreciated. The evening "Social Hours" are just "Great" after a long day! It gives you a chance to unwind and relax, especially BBQ night, Bruce did a great job on the grill. The rooms are Extra Clean, and the beds are so comfortable you can really get a great nights sleep. The "Free" Guest Laundry is a deffinent plus. I definently will stay here again and will recommend this property to my friends and business group.
August 31, 2013
Rated 5.0 out of 5.0 by Catsysue Long-Term Stay and Loved It!
Here on business Monday thru Friday, I checked in Mondays after work and left Friday mornings before work. This was positively the best experience anyone could ask for being gone from home 4 nights out of 7. Even after two months, it was still that special to me.
August 26, 2013
Rated 4.0 out of 5.0 by Rexster 2 Bedroom Suite
We rented the 2 bedroom suite with a kitchenette. It was supplied with dishes beyond our expectations but would have liked more detail about the cooking facilities available to determine what food to bring with us. Being on the 3rd floor it was inconvenient to have to go to the front desk for ice, but that was really the only drawback. The room was very nice and having 3 TV's was exceptionally nice since we had two teenagers. Spend the extra money and cook in your room. You will eat healthier and probably save money in the long run.
August 22, 2013
Rated 4.0 out of 5.0 by Ryanandjess Great affordable large rooms. Bad breakfast Buffett
Everything was great about the room and the hotel itself and the front desk staff was great. I was very disappointed in the breakfast buffet. I went down twice an hour apart and both times they were out of plates and silverware. The staff was unable to keep up. Also the food was very very limited included bacon and eggs and some oatmeal and that was about it. I would recommend staying here but don't get your hopes up for a good breakfast.
August 21, 2013
Rated 5.0 out of 5.0 by sandeep57 experience
I am very satisfied ,,,,,,,,, with the envoirment, room and food provided for morning and night is gt8.
August 14, 2013
Rated 5.0 out of 5.0 by nessab1 like home
this was a last minute planning of a trip and I must say it was of the best Hotel I've stayed in and I long time It's felt like home away from home staff was very friendly and helpful will stay again when in the area
August 2, 2013
Rated 5.0 out of 5.0 by HireRootbeer Excellent Stay
We had a fantastic experience at Staybridge Inn. I can't find one thing to complain about. Our baseball team stayed for four days and all the amenities were wonderful. We really appreciated the complimentary breakfast and dinner each day and the friendly service. Will definitely look to stay at a Staybridge Inn again!!
July 31, 2013
Rated 5.0 out of 5.0 by bycy Awesome all over experience
Had a wonderful stay during our baseball tournament. The meals that were provided at no extra charge were wonderful as well as the free laundry service.
We thoroughly enjoyed our room as well as the lobby, where we spent a great amount of time socializing. All of the amenities were very much appreciated as well as the kindness of your entire staff.
July 31, 2013
Rated 4.0 out of 5.0 by krissy63 Helpful front desk at all times
The location was good, close to restaurants and Meijer's . Since we were leaving before breakfast would be ready, we could pick up what we needed at Meijer's the night before.
The staff were quick to respond to questions and remedy a problem we had. (minor).
The price for the night was reasonable .
We had a little trouble at first finding our way back from downtown, but that was our problem. :)
I would recommend however that management give some attention to the furnishings, some of which were a bit tired and in need of a little upgrade.
We will continue to stay at IHG properties in the future.
July 26, 2013
Rated 5.0 out of 5.0 by dkpm Great Place to Stay
My overall experience was very good. Great staff, and a great room.
July 25, 2013
Rated 4.0 out of 5.0 by elf100 Comfortable Room
I always enjoy my stay at Staybridge Suites. This one was great. The lobby was welcoming and the guest room was comfortable. I liked the location also. The only complaint I had was that I was not upgraded even though I was a Priority Club member.
July 7, 2013
Rated 3.0 out of 5.0 by stlouielou Dirty facility
I have stayed at this facility several times, there was something different this time. The carpets were extremely dirty everywhere, in the elevator, in the room, in the breakfast area.
The trash bin in the breakfast area was gross, not emptied, spilling out onto the floor. It made me very uncomfortable for the first time in this facility.
July 5, 2013
Rated 4.0 out of 5.0 by Favored1 Happy Overall
I have stayed here in the past and have been pleased, but this time was different. In town for a conference; 2 night stay. Went to the conference, came back and my bed had not been made, towels were still on the floor, overall, no housekeeping, which shocked me. The next night as I was preparing for the following day, I went to get the iron from the closet, but there was no iron. I called the front desk and was told that they didn't have one and probably wouldn't until the next day. So I asked if my only alternative was to go to my meeting in wrinkled clothing. I can only imagine that the person at the front desk could tell that I was a bit steamed about the chain of events, because miraculously, an iron was found about half an hour later. As I said, this was a first for me. I don't know what happened, but I won't let this incident deter me from staying here in the future, I'm just going to chalk it up to circumstances that were somehow beyond the responsible person's control.
June 11, 2013
Rated 5.0 out of 5.0 by PhilaGirl5 Clean
The hotel is clean and quiet. We had a two bedroom/two bath plan. Very nice for a large family. The staff was great, especially the guys that clean the rooms. My only complaint was the hard beds.......This is definitely be the hotel that we stay in when we visit Springfield.
June 7, 2013
Rated 4.0 out of 5.0 by DRJ58 Best place I have stayed in a long while.
I love this place. Excellent breakfast and dinner. A great deal!
June 5, 2013
Rated 1.0 out of 5.0 by Unsatisfiedcustomer2 Race weekend
As someone who travels for work at least 25 weeks a year, I was not impressed. I brought my family for family weekend out and we had to wait an hour to get into our room. Now I tried checking in early 2 times that day I get it, but to already know that I am trying to get into my room and still be late! I don't know about that. Then she told me that they were ready and she was confused which room we had, and yep you guessed it. Wrong room!
So maybe it's the fact it was a race weekend, I would hope. But I will be down there in the fall and I won't be staying there!
May 31, 2013
Rated 4.0 out of 5.0 by JoKat Great Value for the Money!
We went to Springfield for a long weekend to see the sights and play a little golf. I looked on line at several different hotels. We wanted to stay a place with an indoor pool (because you never know what the weather will be like) and a place with free breakfast. Price was also a factor in choosing a hotel. The staff was friendly; room was clean, and the breakfast was satisfying before a long day of sightseeing. Another nice touch was the coffee station that was available all day. The young lady at the desk even helped us find a local golf course by printing out some places for us to call for tee times-I felt that went above and beyond.
April 29, 2013
Rated 4.0 out of 5.0 by kely83 Loved my stay!
Loved my stay! The room was wonderful, bed was comfortable, felt like I was home. The only thing that I wasn't happy with was the breakfast. The room it was in was very small and hard to get around in when others were in there too. They couldn't keep up and things were out. When they brought out the eggs and ham the eggs were very cold and the ham was thin and very cheap looking. Oatmeal was so thick! The container they keep the syrup in was small and it only took two people to use it and it was empty. But, as far as the room.....I loved it and would go back again in a heart beat!
April 20, 2013
Rated 5.0 out of 5.0 by Carrot67 Cleanest room ever
This hotel was the cleanest I have ever stayed in. The room was very spacious and had everything we needed. The breakfast was wonderful. The front desk employees were very pleasant and helpful with suggestions.
April 15, 2013
Rated 4.0 out of 5.0 by Dslmech Experience
Was a nice clean place to stay at a reasonable rate
April 12, 2013
Rated 5.0 out of 5.0 by suziq11 Have stayed here multiple times through the past several years
I love staying here. The staff is just remarkable. Everyone is so helpful.My only comment is that housekeeping could be a little more attentive. But in the main any issues were taken care of in excellent time.
The staff is great, breakfast and snack times are delightful and everything is ok...however
The facility is beginning to show its age. For example, the couch in my room has splits in the side and has had them ever since I stayed there the first time. (I am always in the same room as it's convenient and I'm usually there for six or more weeks). For the past two years I've heard upgrades are in the works and was disappointed when I arrived and saw they haven't started yet.
This facility is too great and too well located to show signs of neglect.
I will be back regardless..
Give my regards to Mr. Johnson
February 13, 2013
Rated 3.0 out of 5.0 by Alwaysontheroad Friendly staff and nice breakfast
I enjoyed the breakfast, although the access to food is somewhat limited.
I was disappointed in the cleaning staff however. Spilled popcorn one evening and never had the room vacuumed nor was the water faucet cleaned. Almost like home if you have to clean it yourself!
Bed pretty comfortable but tv still older model which should be updated.
Enjoyed the free wine and beer at evening.
January 16, 2013
Rated 5.0 out of 5.0 by Steve53 Great Place to Stay
I feel safe and comfortable here. Great staff and and nice hotel. Breakfast and Evening Socials have great food.
December 18, 2012
Rated 5.0 out of 5.0 by ck256 Another great stay.
We arrived Saturday after a long drive and the staff were friendly and helpful from the beginning. Since it was a college football night, part of my party wanted to stay up and watch the late games. The front desk staff was more than accommodating in our request to watch on the lobby television. The cleaning staff in the lobby went well above the call of duty to make us feel "at home".
Later that night, after everyone had turned in, we needed additional blankets at about 3 in the morning. Staff was on top of the request.
The only thing keeping a 5 star on the room is that the mattresses on sofa bed could use updating.
Breakfast in the morning is fantastic. All in all, this is a great place to stay in south Springfield. We'll keep coming back!
December 5, 2012
Rated 5.0 out of 5.0 by Cheri2 We stayed here while we were moving to Springfield.
We booked two nights during our move. One night before closing, and the night after closing before furniture arrived. We ended up extending our stay another night because it was comforting and relaxing to go back to the order and comforting of the staff. The food was delicious and the staff were outstanding. Great place to stay. We have booked to stay two months back in Chicago while we finish work and remodel our home.
November 21, 2012
Rated 4.0 out of 5.0 by Iowagrandparent003 Nothing bad to say...
This was one of the better hotels we have stayed in in Springfield while visiting family. Everything was clean-wonderful breakfast and plenty of tables and chairs. Room was comfortable and clean and the pool area was perfect-water was a good warm temp and the whirlpool felt fantastic! Would definitely stay here time and time again.
November 5, 2012