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Rated 4.4 out of 5 by 60 reviewers.
Rated 5.0 out of 5.0 by Great stay!!! Amazing hotel! Free breakfast, evening social, and free laundry!! Amazing service. Wonderful staff. Rooms, especially the newly remodeled ones are beautiful and comfy. June 29, 2014
Rated 5.0 out of 5.0 by Pillows Our room was clean and appealing, but our pillows were less than satisfactory: small, scrunched up, unsupportive. June 20, 2014
Rated 5.0 out of 5.0 by Great Service I have stayed at many hotels in the Springfield area and the Staybridge is the best. Our room was beautiful, the bed was comfortable, you could control the temperature in the room to your liking and the water pressure in the shower was excellent. The staff was friendly and knowledgeable. A special recognition to Jon, Cheyna and Rachel for making our stay spectacular. June 20, 2014
Rated 5.0 out of 5.0 by Nice comfortable room WE found the room very home like. I prefer to sleep on a couch June 19, 2014
Rated 3.0 out of 5.0 by First and Last for us. Loved the Suite, hated the understaffed crew and the cleanliness of the common area and breakfast area. June 5, 2014
Rated 5.0 out of 5.0 by 3 excellent months Our family just completed a 3 month stay at the Springfield Staybridge Suites. We were especially impressed with the staff's ability to make us feel at home during the extended stay. We would stay here again and would recommend to others. The breakfast meal was great and always organized by friendly staff. Over the months, we had several special requests that the front office staff handled professionally and promptly. The hotel renovation was starting at the end of our stay, so it was a little noisy during the day, but that was well documented to the guests. March 18, 2014
Rated 2.0 out of 5.0 by Young staff is rude We checked into the hotel and the younger girl there checked us in. She wasn't really friendly and didn't go over anything with us (breakfast hours...where the pool is located or anything). They didnt offer us an upgrade since we're platinum members and asked about it. She said they were booked. When we got into our room, it was the wrong room type. So we called down and let them know--the same girl who said there were no upgrades available due to the hotel being booked....said that we could get an upgrade for $30 more dollars a night. Bad experience. February 25, 2014
Rated 5.0 out of 5.0 by Comfortable and great customer service. This is my second time staying at this location for business. It is away from traffic and they serve free dinner and drinks Tuesday thru Thursday. I will be staying here again in future and would greatly recommend. February 10, 2014
Rated 5.0 out of 5.0 by nice room and atmosphere room was upgraded upon request and social evening reception was a nice end to the day,great place to stay January 3, 2014
Rated 1.0 out of 5.0 by terrible stay no acknowledgement of platinum status, no upgrade even though hotel was almost empty. new person in breakfast area without any help, manager was even there but did not help her, worst breakfast ever for a staybridge suite. Room is designed poorly where its hard to watch tv from bed. January 3, 2014
Rated 3.0 out of 5.0 by Great Staff - Ready for update I think the hotel is ready for refurbishing. It is a good property in an okay location but you can see the wear and tear. The breakfast was poorly handled. The server was late with everything and did not keep the place clean. She kept running out of different food items, putting old brown bananas out and the orange juice was watered down too much. The hotel clerk staff were really nice and well trained. Overall, not too bad. December 31, 2013
Rated 5.0 out of 5.0 by Nice pool area and a spacious clean room. We came expecting a average stay and were pleasantly surprised with the cleanliness of our suite which the hotel upgraded for us. A great pool area and breakfast . Also we had the pleasure of bringing our dog and there is a dog walking area that is more than I have ever seen before. My family had a great business/leasure time with this stay. December 2, 2013
Rated 4.0 out of 5.0 by Spacious, comfortable The spacious suite, great for an extended stay (although I didn't check out the kitchen utensils) was very comfortable: bed, bedding, sofa. Ethernet internet connection at no charge. In general everything was clean but I had three quibbles: a corner of the bathroom floor, the bathroom sink could have been a little cleaner and a few dusty pieces of furniture, lamps. November 29, 2013
Rated 5.0 out of 5.0 by Great facility and staff very friendly and helpful Thank you for the hospitality. The staff was friendly and courteous . November 20, 2013
Rated 5.0 out of 5.0 Tops Hotel Always enjoy Staybridge, Springfield, IL, for above reasons! November 9, 2013
Rated 5.0 out of 5.0 by Will only stay at Staybridge in the future Everything was right about this place; room cleanliness, bedding comfort, TV, closets, bathroom, food; we had just experienced two other "brands" in our 5 day trip, and they paled in comparison. We were totally happy with this motel. We loved it! Thanks Staybridge! October 13, 2013
Rated 5.0 out of 5.0 by Highly Recommended! Traveling with mom and sister. SUPER comfortable beds, clean, Home away from Home! We hated to leave so soon. October 8, 2013
Rated 5.0 out of 5.0 by Excellent Stay Great Staff. Great Breakfast & receptions during the week/ Just an Excellent Stay, didn't have to worry about anything. September 28, 2013
Rated 5.0 out of 5.0 by Comfortable room and great staff. We stayed at Staybridge Suites for 2 nights while site seeing in Springfield. The staff was more than accommodating and always very pleasant. We were a little early for check-in and our room was not quite ready. When the check-in time occurred and the room was still not ready the staff upgraded us to a 2 bedroom suite at no extra charge so we did not have to wait. Nice breakfast and complimentary social hour. A MOST pleasuable experience. I would without hesitation recommend Staybridge Inn in Springfield when travelling. September 23, 2013
Rated 4.0 out of 5.0 by Cleanest hotel stay ever. I really loved staying here. The room was above my expectations as far as cleanliness and accommodations are concerned. The room was also very quiet as well. The pool was very cold, but the hot tub was perfect. I asked what we wrong with the pool and the manager stated they had a breaker out on jet a few days ago and was taking a while to warm back up. Despite that, I had a great stay here and would recommend it to anyone. About the only thing I didn't like was the location. About the only things around the hotel are a Gander Mtn., a grocery store and a few fast food restaurants. You have a travel a little ways to get to any non-fast food places. September 23, 2013
Rated 5.0 out of 5.0 by Homey I felt like home when I was there and the BBQ they provided for dinner was delicious. This was an extra bonus that I didn't expect. September 22, 2013
Rated 5.0 out of 5.0 by All around excellence Well lit parking; the grounds are immaculate; extremely cleaned rooms, eating area, patio. Definitely a home-away-from-home. September 2, 2013
Rated 4.0 out of 5.0 by Recent stay Bed was great- nice, firm pillows. Staff could not do enough to help. Would definitely stay here again. September 2, 2013
Rated 5.0 out of 5.0 by Very Comfortable and Enjoyable Stay. I stayed here for 8 days, and I had 3 of my business accoicates here also for a few days. I am very glad that I choose this property!! The Staff here is Awesome!!!!! Bruce, Jamie, Robin, and the entire staff will do whatever they can do to make your stay memorible. And if you need anything, "Just Ask" they will help you. The morning breakfast is great, and even when we had to leave at 6am, (Before normal breakfast hours) they had "Breakfast Bags to Go" this was very much appreciated. The evening "Social Hours" are just "Great" after a long day! It gives you a chance to unwind and relax, especially BBQ night, Bruce did a great job on the grill. The rooms are Extra Clean, and the beds are so comfortable you can really get a great nights sleep. The "Free" Guest Laundry is a deffinent plus. I definently will stay here again and will recommend this property to my friends and business group. August 31, 2013
Rated 5.0 out of 5.0 by Long-Term Stay and Loved It! Here on business Monday thru Friday, I checked in Mondays after work and left Friday mornings before work. This was positively the best experience anyone could ask for being gone from home 4 nights out of 7. Even after two months, it was still that special to me. August 26, 2013
Rated 4.0 out of 5.0 by 2 Bedroom Suite We rented the 2 bedroom suite with a kitchenette. It was supplied with dishes beyond our expectations but would have liked more detail about the cooking facilities available to determine what food to bring with us. Being on the 3rd floor it was inconvenient to have to go to the front desk for ice, but that was really the only drawback. The room was very nice and having 3 TV's was exceptionally nice since we had two teenagers. Spend the extra money and cook in your room. You will eat healthier and probably save money in the long run. August 22, 2013
Rated 4.0 out of 5.0 by Great affordable large rooms. Bad breakfast Buffett Everything was great about the room and the hotel itself and the front desk staff was great. I was very disappointed in the breakfast buffet. I went down twice an hour apart and both times they were out of plates and silverware. The staff was unable to keep up. Also the food was very very limited included bacon and eggs and some oatmeal and that was about it. I would recommend staying here but don't get your hopes up for a good breakfast. August 21, 2013
Rated 5.0 out of 5.0 by experience I am very satisfied ,,,,,,,,, with the envoirment, room and food provided for morning and night is gt8. August 14, 2013
Rated 5.0 out of 5.0 by like home this was a last minute planning of a trip and I must say it was of the best Hotel I've stayed in and I long time It's felt like home away from home staff was very friendly and helpful will stay again when in the area August 2, 2013
Rated 5.0 out of 5.0 by Excellent Stay We had a fantastic experience at Staybridge Inn. I can't find one thing to complain about. Our baseball team stayed for four days and all the amenities were wonderful. We really appreciated the complimentary breakfast and dinner each day and the friendly service. Will definitely look to stay at a Staybridge Inn again!! July 31, 2013
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