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Rated 4.4 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by nice remodeling The hotel is undergoing a remodeling. It now looks very attractive. All suites are brand new! July 24, 2014
Rated 5.0 out of 5.0 by 2014 Enjoyed the stay, room was more than I expected and the area around the hotel provided a lot of things to do after work and before ending my work day! Nice friendly place to hang your hat! July 23, 2014
Rated 4.0 out of 5.0 by Nice hotel while under renovation This StayBridge was a good stay in the Springfield, IL area while it was under renovation. The new materials and furniture going into the building make for a nice comfortable stay. July 21, 2014
Rated 5.0 out of 5.0 by Great place to stay! Remodeling is going on but the new rooms are fabulous! The staff make you feel welcome and at home, a great place to spend a night or an extended stay, we've done both. Convenient to all Springfield sights and shopping. Wonderful outside courtyard with basketball court and running room for kids, nice pool also. July 17, 2014
Rated 2.0 out of 5.0 by Construction They were renovating the main floor and there was debris and mess all over. This was then tracked into the elevators and the hallways upstairs. There seemed to be no effort to try and keep the elevator and hallways clean. The trash cans outside the entry door were overflowing and there was food dropped in front of the main lobby door. We left and came back after dinner and it was still not cleaned up. The walls seemed quite thin, could hear neighbors. We had planned to stay two nights but checked out the next day and went elsewhere. Our first experience with Staybridge in Indianapolis was so great we thought it would be our new favorite but since we have stayed at others and they were not as impressive. The front desk staff was very nice and accommodating. July 17, 2014
Rated 5.0 out of 5.0 by Great Place 1 night or long term. I have been here for about 5 weeks now. Love this place. They are currently undergoing renovations but it is always out of the way and never interferes with my stay. I talk with the hotel workers and the contractors doing the work. All very friendly. I stayed at a few other hotels in Springfield and I am happy I found this place because it has everything I need. The renovated rooms are nice with like a 36" HDTV. Biggest one I have found at any hotel down here. They have dinner tues-thurs nights with beer and wine and breakfast every day. They put a fire pit outside with a few grills and a Meijer grocery store is a stones throw away. Would be nice to have an oven, but cook top, microwave, fridge, sink and dishwasher is better than a little mini fridge. If you are looking for a nice place, this is it. July 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean rooms We had a 2 bedroom suite and was very pleased with the service offered by all. There was 5 of us staying and this worked out perfectly for us. The beds were very comfortable and clean. The swimming pool was enjoyed by my granddaughter and her two girls. Since we were having a reunion in Springfield, several of my family stayed at the Staybridge Inn, which made it very nice to have breakfast together and visit inside and outside. We enjoyed fire works on the 4th of July from the hotel. I would highly recommend staying there to anyone, close to resturants, the mall and very convenient in and out. July 14, 2014
Rated 5.0 out of 5.0 by Great stay!!! Amazing hotel! Free breakfast, evening social, and free laundry!! Amazing service. Wonderful staff. Rooms, especially the newly remodeled ones are beautiful and comfy. June 29, 2014
Rated 5.0 out of 5.0 by Pillows Our room was clean and appealing, but our pillows were less than satisfactory: small, scrunched up, unsupportive. June 20, 2014
Rated 5.0 out of 5.0 by Great Service I have stayed at many hotels in the Springfield area and the Staybridge is the best. Our room was beautiful, the bed was comfortable, you could control the temperature in the room to your liking and the water pressure in the shower was excellent. The staff was friendly and knowledgeable. A special recognition to Jon, Cheyna and Rachel for making our stay spectacular. June 20, 2014
Rated 5.0 out of 5.0 by Nice comfortable room WE found the room very home like. I prefer to sleep on a couch June 19, 2014
Rated 3.0 out of 5.0 by First and Last for us. Loved the Suite, hated the understaffed crew and the cleanliness of the common area and breakfast area. June 5, 2014
Rated 5.0 out of 5.0 by 3 excellent months Our family just completed a 3 month stay at the Springfield Staybridge Suites. We were especially impressed with the staff's ability to make us feel at home during the extended stay. We would stay here again and would recommend to others. The breakfast meal was great and always organized by friendly staff. Over the months, we had several special requests that the front office staff handled professionally and promptly. The hotel renovation was starting at the end of our stay, so it was a little noisy during the day, but that was well documented to the guests. March 18, 2014
Rated 2.0 out of 5.0 by Young staff is rude We checked into the hotel and the younger girl there checked us in. She wasn't really friendly and didn't go over anything with us (breakfast hours...where the pool is located or anything). They didnt offer us an upgrade since we're platinum members and asked about it. She said they were booked. When we got into our room, it was the wrong room type. So we called down and let them know--the same girl who said there were no upgrades available due to the hotel being booked....said that we could get an upgrade for $30 more dollars a night. Bad experience. February 25, 2014
Rated 5.0 out of 5.0 by Comfortable and great customer service. This is my second time staying at this location for business. It is away from traffic and they serve free dinner and drinks Tuesday thru Thursday. I will be staying here again in future and would greatly recommend. February 10, 2014
Rated 5.0 out of 5.0 by nice room and atmosphere room was upgraded upon request and social evening reception was a nice end to the day,great place to stay January 3, 2014
Rated 1.0 out of 5.0 by terrible stay no acknowledgement of platinum status, no upgrade even though hotel was almost empty. new person in breakfast area without any help, manager was even there but did not help her, worst breakfast ever for a staybridge suite. Room is designed poorly where its hard to watch tv from bed. January 3, 2014
Rated 3.0 out of 5.0 by Great Staff - Ready for update I think the hotel is ready for refurbishing. It is a good property in an okay location but you can see the wear and tear. The breakfast was poorly handled. The server was late with everything and did not keep the place clean. She kept running out of different food items, putting old brown bananas out and the orange juice was watered down too much. The hotel clerk staff were really nice and well trained. Overall, not too bad. December 31, 2013
Rated 5.0 out of 5.0 by Nice pool area and a spacious clean room. We came expecting a average stay and were pleasantly surprised with the cleanliness of our suite which the hotel upgraded for us. A great pool area and breakfast . Also we had the pleasure of bringing our dog and there is a dog walking area that is more than I have ever seen before. My family had a great business/leasure time with this stay. December 2, 2013
Rated 4.0 out of 5.0 by Spacious, comfortable The spacious suite, great for an extended stay (although I didn't check out the kitchen utensils) was very comfortable: bed, bedding, sofa. Ethernet internet connection at no charge. In general everything was clean but I had three quibbles: a corner of the bathroom floor, the bathroom sink could have been a little cleaner and a few dusty pieces of furniture, lamps. November 29, 2013
Rated 5.0 out of 5.0 by Great facility and staff very friendly and helpful Thank you for the hospitality. The staff was friendly and courteous . November 20, 2013
Rated 5.0 out of 5.0 Tops Hotel Always enjoy Staybridge, Springfield, IL, for above reasons! November 9, 2013
Rated 5.0 out of 5.0 by Will only stay at Staybridge in the future Everything was right about this place; room cleanliness, bedding comfort, TV, closets, bathroom, food; we had just experienced two other "brands" in our 5 day trip, and they paled in comparison. We were totally happy with this motel. We loved it! Thanks Staybridge! October 13, 2013
Rated 5.0 out of 5.0 by Highly Recommended! Traveling with mom and sister. SUPER comfortable beds, clean, Home away from Home! We hated to leave so soon. October 8, 2013
Rated 5.0 out of 5.0 by Excellent Stay Great Staff. Great Breakfast & receptions during the week/ Just an Excellent Stay, didn't have to worry about anything. September 28, 2013
Rated 5.0 out of 5.0 by Comfortable room and great staff. We stayed at Staybridge Suites for 2 nights while site seeing in Springfield. The staff was more than accommodating and always very pleasant. We were a little early for check-in and our room was not quite ready. When the check-in time occurred and the room was still not ready the staff upgraded us to a 2 bedroom suite at no extra charge so we did not have to wait. Nice breakfast and complimentary social hour. A MOST pleasuable experience. I would without hesitation recommend Staybridge Inn in Springfield when travelling. September 23, 2013
Rated 4.0 out of 5.0 by Cleanest hotel stay ever. I really loved staying here. The room was above my expectations as far as cleanliness and accommodations are concerned. The room was also very quiet as well. The pool was very cold, but the hot tub was perfect. I asked what we wrong with the pool and the manager stated they had a breaker out on jet a few days ago and was taking a while to warm back up. Despite that, I had a great stay here and would recommend it to anyone. About the only thing I didn't like was the location. About the only things around the hotel are a Gander Mtn., a grocery store and a few fast food restaurants. You have a travel a little ways to get to any non-fast food places. September 23, 2013
Rated 5.0 out of 5.0 by Homey I felt like home when I was there and the BBQ they provided for dinner was delicious. This was an extra bonus that I didn't expect. September 22, 2013
Rated 5.0 out of 5.0 by All around excellence Well lit parking; the grounds are immaculate; extremely cleaned rooms, eating area, patio. Definitely a home-away-from-home. September 2, 2013
Rated 4.0 out of 5.0 by Recent stay Bed was great- nice, firm pillows. Staff could not do enough to help. Would definitely stay here again. September 2, 2013
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