Rated 4.6 out of 5 by 118
Rated 5.0 out of 5.0 by NYC16 Excellent!
The Crowne Plaza St. Petersburg was lovely. Excellent location, friendly and knowledgeable staff. Comfortable and clean rooms. I would definitely stay here again!
September 2, 2014
Rated 5.0 out of 5.0 by Stein R Great stay as always
Happy as always with the service attitude and willingness to make my stay as great as possible from the staff. Perfect location close to the Moscow train station and Nevsky Prospect.
Fresh and pleasant rooms with all you need plus more.
September 2, 2014
Rated 4.0 out of 5.0 Gute Lage - gutes Hotel
Das Hotel liegt genau gegenüber der großen Galeria Shopping Mall. Darin kann man sich verlaufen, ins Kino, shoppen oder gut Essen gehen.
Die Zimmer sind schon sehr klein, das Bad bietet keine vernünftigen Ablageflächen, die Klimaanlage zeigte keine Reaktion. Kompliziertes Check-Inn und überfordertes Personal beim (etwas bescheidenen) Frühstück. Minibar war verschlossen. Komplizierte Lichtanlage im Zimmer.
Grosse Dusche, einfach zu bedienender Safe, kostenloses Wasser und Internet (Ein Code für 3 Geräte), TV mit deutschen Kanälen, sehr gutes Bett und Kissenauswahl, sehr ruhiges Zimmer (Nr. 642), Bügelbrett. Sehr zentrale Lage, einfaches Check-Out, schnelle Lifts, problemloser und komfortabler Hotel Taxi Service
September 1, 2014
Rated 5.0 out of 5.0 by peter277 Very friendly staff at frequent location
The property is just across the road from the Moskovskiy train station. The staff speaks very good English and are generally very friendly. Housekeeping is doing a great job, we had a very enjoyable stay here during our Honeymoon.
August 29, 2014
Rated 5.0 out of 5.0 by ROlbrich Sehr zu empfehlendes Hotel für Geschäftsreisende
Ich kann das Crowner Plaza in St.Petersburg für Geschäftsreisende sehr empfehelen, es ist zentral gelegen in der Nähe des Nevskij Prospektes und bietet allen erforderlichen Komfort
August 24, 2014
Rated 4.0 out of 5.0 by BeeandDee Quite and Comfortable with Central Location
Hotel is close to bus and metro stations that with the assistance of Hotel staff we had no problems to use.
Opposite a new shopping mall - Galleria.
Pleanty of reastaurants nearby.
Rooms are clean and comfortable.
Staff can communicate in English which is very helpful.
August 20, 2014
Rated 5.0 out of 5.0 by Pepper123 An Almost Perfect Hotel
nice and friendly staff and a very, very good breakfast.
August 19, 2014
Rated 5.0 out of 5.0 by Jimc1309 Fabulous Hotel
I stayed at this hotel with my guest for 14 days and the stay was a great pleasure. the room,food ,service and everything about the hotel was fabulous. I would recommend everyone to say here in their travels. thank you Crowne plaza for a fabulous hotel.
August 19, 2014
Rated 5.0 out of 5.0 by Migan51 Excelente ubicacion!
Una excelente ubicacion y un gran servicio; una muy comoda habitacion y gran desayuno, factores que conducen a una excelente estadia!!
August 18, 2014
Rated 4.0 out of 5.0 by DIDI39 Great location and service
I will recommend the hotel to my friends and relatives who want to have good time in St. Peterborough.
August 8, 2014
Rated 5.0 out of 5.0 by grnius Great service and breakfast buffet
I was very pleased with the service and comfort of the hotel. The breakfast was especially wonderful selection of hot and cold foods and fresh breads.
August 2, 2014
Rated 5.0 out of 5.0 by fgkram A simply perfect stay
We are really in pains to remember anything that did not succeed during this exciting week.
It began with a punctual pickup at Pulkovo Airport, the room was large enough and provided us with all necessities. The staff was competent, the breakfast offered a big variety of all. Above all the omelettes prepared freshly by your cooks.
We have to admit that we always had a sunny weather not too hot that contributed to our well feeling.
We will keep a very good remembrance of St. Petersburg and are reflecting on another stay in Russia in near future
July 27, 2014
Rated 5.0 out of 5.0 by elisa 55 zentrale und ruhige Lage
Sehr freundliches Personal. Tolles Frühstücksbüffet.
Sehr zentrale und doch ruhige Lage. Metro ist in der Nähe.
July 24, 2014
Rated 5.0 out of 5.0 by NatashaK Fantastic Hotel- Highly recommend Deluxe Rooms
Great Hotel, exactly as we expected ambience wise based on the pictures. Deluxe Room was amazing. Highly recommended if you're two people in a room, as the standard room is too small. Great Staff, and super location!
July 19, 2014
Rated 2.0 out of 5.0 by Da Wimsta Great Apathy
I arrived at a hotel where nobody was smiling and waited to check into my room.
I was greeted (if you can even call it that) to check in and it probably wasn't a robot but I couldn't be sure.
I asked a couple of questions, but generally couldn't tell nobody cared.
Maybe I was biased, at that moment, because I just paid 600 rubles for a taxi ride from the train station across the street, but my impression at the hotel never improved.
My only real success was making sure I got out of bed to go to breakfast, it was good.
July 18, 2014
Rated 4.0 out of 5.0 by hockeywales EXCELLENT LOCATION IN ST PETERSBURGH
Well situated for Metro, train station, trams, trolley buses, buses, Galleria Shopping Mall and plenty of eating places. Recognition at check in as an Ambassador member - offer of drink or points, free gift, freshly squeezed juices at breakfast. We had booked dinner, bed and breakfast rate - the 3 course set menu for the evening meal was fantastic, especially the desserts. Very friendly staff in the dining room, who really made you feel welcomed.
We came back to the room at 1630pm and the room had not been made up. I spoke to the reception member of staff, who seemed a bit disinterested about my comment but said that the hotel was busy and that is why the room had not been made up. Someone came at about 30 minutes later and made the room up.
July 15, 2014
Rated 5.0 out of 5.0 by frank&helen the perfect hotel
strathegic position,central and near metro and railway station,high quality of comfort and services,excellent breakfast,a perfect hotel for staying in S.P.
July 15, 2014
Rated 5.0 out of 5.0 by OnurT Wonderful Hotel
It was another amazing stay, this time I got a free upgrade. Strongly recommend to anyone who is vising St. Petersburg, not to forget hotel's location is so convenient.
July 6, 2014
Rated 5.0 out of 5.0 by Kanoa It was really great to be with Crowne Plaza Ligovsky
Wonderful Experience! Will stay there again.
From the moment we arrived at this lovely central hotel till the day we left we experienced very friendly, professional, efficient staff and a very high standard of accomodation. I can't forget staff at front desk, she was very kind and friendly.
Again, thanks for everything!
July 3, 2014
Rated 1.0 out of 5.0 by Julia14 Poor service and rude staff
For the 4-star hotel and the price charged, I expect a certain level of service. The toothbrush was not provided and when I commented that this is a standard part of the bathroom set, so it's absence may disappoint frequent travellers, I received a reply that "we will read with interest negative feedback".
The room was not cleaned properly (things were left laying around; some garbage was left in the bathroom). A person, who checked me in, was talking on the phone during the process, and other people at the reception were not particularly helpful in this situation.
Overall, it was a very disappointing experience, and there are much better options available in St Petersburg. Given that it is very easy to travel in this city, the proximity to the train station is not a top factor for hotel choice.
July 2, 2014
Rated 4.0 out of 5.0 by Art Lover in Russia Excellent front desk services
The staff of the front desk was excellent. They went out of their way to assist you in any way they could. Including making local calls and dealing with problems
in Russian for you. They also assisted in reaching an 800 USA number so I could use my phone card at no cost. The local access number given did not work, but they figured out how to get to the USA 800 number.
They also made suggestion to save money or to have no cost for certain things. They recommended places to eat and go to that only locals would know about. Imagine going to a real Russian restaurant and being the only tourist. They eagerly wanted to assist you rather than
it being their job.
July 1, 2014
Rated 5.0 out of 5.0 by Masha Q 酒店位置好，房间舒适
June 25, 2014
Rated 5.0 out of 5.0 by Luna777 Super
Der Aufenthalt in diesem Hotel rundete eine wunderschöne Reise durch Russland ab. Das Hotel kann ich nur weiterempfehlen.
June 24, 2014
Rated 5.0 out of 5.0 by RandyGJim Great attention to details
I found the room upgrade and amenities very nice, but the true personal attention is what drives my comment in this opportunity.
Filling out your preferences does pays off, and in this opportunity they took the time to accommodate those little things that make your stay unique. To the extent that after check-out and waiting for a cab, the ladies from the reception desk managed to hand me over a message from a friend who had called to my room. Great attention, truly made it a wonderful stay.
June 18, 2014
Rated 4.0 out of 5.0 Great location and comfortable stay
Rooms were spacious and well-furnished. Staff were responsive to our requests. Plenty of local places for evening meals. Well-situated for the Metro. More English channels on the TV would be good if possible, but very difficult to criticize as our stay was very enjoyable.
June 9, 2014
Rated 5.0 out of 5.0 by Freddie50 Geschäftlicher Aufenthalt
sehr gutes Stadthotel mit ausgezeichneter Bedienung und freundlichem Service
June 4, 2014
Rated 4.0 out of 5.0 Comfortable hotel and convenient location
The hotel was very handy for us arriving on the train from Moscow on a rainy day. As a platinum member we were upgrade to a deluxe room which was lovely
June 3, 2014
Rated 5.0 out of 5.0 by handikandi amazing hotel
Had such a great stay, the rooms are beautiful, modern., clean and stunning .
Staff are cheerful and helpful
June 2, 2014
Rated 5.0 out of 5.0 by Short fat bald one Nice experience
Good location nice resteruant freindly staff, not so keen on the bar area too near the main doors which were opening and closing all the time making the area very cold. Good food overall very nice tidy and clean
May 30, 2014
Rated 5.0 out of 5.0 by Nike115 Excelent choice
Nice hotel, good service, good rates, perfect location.
May 29, 2014