Rated 4.5 out of 5 by 93
Rated 5.0 out of 5.0 by pooh1041 Family Friendly
From the cookies and cucumber water when you arrived, to the excellent breakfast, my family had a great time. The staff were all very friendly, the theater room was comfortable and the kids enjoyed the pool. Only complaint was they ran out of towels at the pool. Our room was clean and had all the comforts of home. We will definitely be back!
January 4, 2014
Rated 5.0 out of 5.0 by LongIslandBruce56 First time in a Staybridge
I've stayed in many of the IHG brands. This was the first time at a Staybridge. It certainly will not be my last. They had complimentary sandwiches, salad and beverages the night we arrived. The room was spacious and had room to relax. The next morning we had the complimentary breakfast. I will stay at a Staybridge whenever I can from now on.
December 31, 2013
Rated 5.0 out of 5.0 by ChicagoMike Sleep quality
I only rated 4 of 5 stars because my room was next to a stairwell and a building entrance with a rather loud slamming door (for security reasons).
However, I have stayed at this hotel on other occasions and the sleep quality was great. Regarding this stay, I booked the reservation very late and was granted early check-in as a courtesy, so I can't rightfully complain about some external noise.
I have spent about three weeks at this hotel in total, and I highly recommend it for comfort, courteous staff, great breakfast service, and value.
I love staying at the Staybridge Suites in Stow, Ohio.
December 22, 2013
Rated 5.0 out of 5.0 by BH16 Great Time!
The hotel staff was very, very friendly, room was great and had a great time during my stay there, would definitely do it again at this hotel!
December 9, 2013
Rated 5.0 out of 5.0 by RogerO lovely experienne
enjoyable time,liked the kitchette,very clean and roomy
would recommend to friends
we stayed the first time upon recommendation from family friend who stayed here earlier this year
we were not disappointed ,excellent choice,well done!!
December 2, 2013
Rated 5.0 out of 5.0 by Sarron Great location an d Pet Friendly
We've stayed at this hotel severl times and appreciate the location - many good restaurants very close! Also, we appreciate they are Pet Friendly and have ample green space to walk the dogs. The beds sleep well too!
November 27, 2013
Rated 3.0 out of 5.0 by thepoolguy they almost have a quaility place
i was billed on my credit card for charges that was incorrect, took 5 weeks for a credit, the house keeping takes the towels and leaves you short, the cleaning of the room was very inconsistent, this room is missing a toaster and glasses, the breakfast is very good, well balanced , diners are made from cardboard, and the same week after week, I'm only staying here because my company pays, would i stay here if it was out of my pocket??...no..
November 23, 2013
Rated 5.0 out of 5.0 by Den398 Outstanding accommodations for the price
This was our second visit to the Akron area. The pool and spa was our main interest for staying at this hotel, which was outstanding. We were traveling with our motor home and found ample room for parking. The breakfast in the morning was great and the staff was very understanding to our needs, I would definitely stay with hotel again..
November 21, 2013
Rated 5.0 out of 5.0 by Amy247 Wonderful Place to Stay
I stayed at the Staybridge in Stow for 2 evenings while I was having construction done of my house. The hotel is very easy to locate, right off Route 8. Check in was super-fast and easy, Victor was very kind. The rooms are very spacious and very quiet. The Wi-Fi and cable did not even flicker once even though there was a terrible wind storm the second night of my stay. Breakfast was very satisfying and had a great variety of choices. The pool and spa was very warm even though Ohio tends to be cold this time of year. All the staff members were helpful and made my stay very enjoyable. I will defiantly be staying again soon!
November 21, 2013
Rated 5.0 out of 5.0 by Sherri1196 Amazing Staff
We had the pleasure of staying here in October. The staff was extremely friendly and went out of their way numerous times in order to accommodate our needs. A special thanks goes out to the two young ladies at the front desk. Thank you for a wonderful experience.
November 11, 2013
Rated 5.0 out of 5.0 by Rachel1499 Great stay, wonderful service
We were totally thrilled with our time spent at this hotel. The room was very clean and inviting, the swimming area was comfortable and conveniently located. I was thrilled to find the outside courtyard had a grill for our convenience, and made our meals affordable a well as delicious. The on site movie theatre was an experience our kids will never forget! And the staff went out of their way to make sure we were at home there. Thank you for everything, and I would definitely recommend this hotel to anyone!
October 28, 2013
Rated 5.0 out of 5.0 by GL40 Great price for a great room
The room was very nice and amazingly inexpensive! Friendly staff, comfortable room, lots of amenities...we would definitely stay here again.
October 24, 2013
Rated 3.0 out of 5.0 by Beck67 good and bad
This is the fourth time staying here. We keep coming back for the room size and location. This time it was awful noisey. There were young people running the halls and messing with doors until late in the night.
The absolute worst experience in the breakfest area ever. There were teenagers not with adults wearing PJ's and bare feet. They made a wreck of the serving area.
On sunday the buffet was trashed. No food, no coffee, and the trash was overflowing onto the floor.
October 23, 2013
Rated 5.0 out of 5.0 by visitinggrandson Love, Love, Love this hotel!
We stayed two nights in October and the hotel suite gave us plenty of space, loved having the kitchen and a sofa and tv separate from the bedroom. Staff was great, rooms were clean and we really enjoyed the breakfast options. I def recommend this hotel.
October 18, 2013
Rated 5.0 out of 5.0 by Pluckie62 GREAT SERVICE!!
While on a short visit to the surrounding area, I stayed at your faciltity, as I often do when I come home to visit family. I was greeted warmly by the front desk staff. I had a great room, even though it was a smoking room, I wasn't uncomfortable. Everyone from the front desk, to housekeeping and the breakfast area was fantastitic!! My guest kept raving about how friendly everyone was. My only complaint is that the toilet kept running throughout the night, often interrupting my sleep. I did mention this to the front desk at check-out and was told that someone would look into the problem. I would stay here again in a heartbeat!!
October 17, 2013
Rated 5.0 out of 5.0 by Txplates Very Nice
Loved the breakfast. good to see real cooked food. Only negative I had was the shower in the room didnt work. Had to tug will all my might to get the thing to switch from bath to shower and it still didnt go all the way.
October 15, 2013
Rated 5.0 out of 5.0 by Neckbeard Best floor plan
This place is great. If you haven't used a staybridge you're missing out. I will always look for the rooms with one queen bed. I was astounded that I could watch TV equally well from the couch, the bed and the porcelain throne. This experience on a Monday morning made my day and set my week up for excellence. Breakfast had a lot of options, coffee is good and the staff we were pleasant.
October 12, 2013
Rated 5.0 out of 5.0 by Grandmabon Well Kept Secret!
VERY pleasantly surprised! Very nice rooms, good value, and I would certainly stay there again. We had a suite for 6 people, and were comfortable.
October 9, 2013
Rated 5.0 out of 5.0 by db538 Clean, comfortable and Friendly 9 1/2 STARS out of 10
This is the second time we have stayed here. It was almost 2 years since we were back in this area. It is a little further away from my family's homes but the experience last time lead us to choose this again. I like the pool that is warm enough for me to exercise in, some hotels pools are not heated it seems. There were several employees that were still there from our last stay and it was great to see them. The lady that works during the week keeps the coffee and breakfast items replenished and clean. The only problem would be the girl that did the evening social. She doesn't start cooking (reheating?) the food so there isn't enough at first and people were starting to leave to go somewhere else to eat. Another staff member realized this and came over and helped get things going quicker. I wish they would have the evening food every night.
There isn't a whole lot of stuff real close but the highway is there and you can get anywhere quickly.
There is a Texas Roadhouse and TGI Fridays close though.
October 3, 2013
Rated 1.0 out of 5.0 by MB56 Agregious pet fee
I was charged a $75 pet fee for a 1 night stay. I was not charged a fee for any of the stays at any of the other Staybridge Suites on my cross country trip and $75 is an appalling rate to charge. Also, I had a ton of luggage and was initially booked in a room at the far end of the hotel. I had to ask to be moved closer in.
Don't think I will stay here again...
September 22, 2013
Rated 5.0 out of 5.0 by collegemom92 Great place for family
There are 6 in our family and it is always a challenge to find a hotel with enough room for us all, without the expense of 2 rooms. This property was perfect, 2 huge bedrooms with an adjoining living/kitchen area, 2 bathrooms. With the sleeper sofa, everyone was able to have "their own" bed..... a big deal for kids! Brand new property, great rate, included breakfast, was simply excellent. 15 minutes from Kent State U.
September 11, 2013
Rated 3.0 out of 5.0 by nonofyourbus Room wasn't clean as expected
Room wasn't clean as expected. Even after I only asked for one cleaning. Breakfast is just ok. Other than that, it was fine. I will stay again.
September 5, 2013
Rated 4.0 out of 5.0 by Frogbird Superior Comfort & Customer Service
Keep doing what your doing! We had an excellent & relaxing overnight experience!
September 3, 2013
Rated 5.0 out of 5.0 by NicNac Loved it!!!!!
We decided to book at the last minute and found a great price on line..the reservation staff committed to honoring the price and the room and staff were well above expectations. Loved the room and the accommodations. The pool was very clean and open 24 hours with an amazing hot tub attached to the pool. Breakfast was very nice and service was amazing from the staff - from checking in; to the breakfast stockers ; to checking out - Web would def. stay again.. Fully stocked kitchen with an ice maker was a great convenience.
September 2, 2013
Rated 4.0 out of 5.0 by AzMom2Two Plenty of room
We stayed 2 nights in August while visiting a doctor in Akron. The 4 of us had plenty of room to spread out. We like having a kitchen in our room while traveling, with a refrigerator, and Staybridge has this. We checked in pretty late, and were missing items for the pull out couch, but the desk agent brought items right up. We were also able to get some ice, which was nice- the freezer needed time to make ice. Pool was fun, and our kids were the only ones in it! My kids favorite part was how housekeeping set up their stuffed animals on the beds! Breakfast was great, with plenty of options and everything was fresh and hot. The breakfast attendant (I missed her name) was super friendly, and very accommodating.
August 23, 2013
Rated 4.0 out of 5.0 by beckfm Nice accomodations
Stayed at Stow Staybridge while bringing my son to school. Overall, the 2 bedroom suite was nice and it was an added bonus having the extra bathroom. Air conditioning wasn't the best in the bedrooms but the main living area was nice and cool. Breakfast area was nice but not refilled often enough and no protein (eggs) other than sausage. Cost was high given the small town. Value for money was fair given the high price, but over all, the room and service was good.
August 17, 2013
Rated 4.0 out of 5.0 by traveler2787 Business stay
The place was decent, the region nice. Lots of things to do for city slickers and country bumpkins alike. The basic rooms are like studio apartments and the building is newer so it's a lot nicer than your average hotel. I wish they had gone with floor cover other than carpet since they are pet friendly and carpet is a disgusting place where germs accumulate.
Cons: There was a strong insecticide odor in the elevators on occasion and the weekday food offerings left much to be desired.
Pros: The staff were all great; very professional and accommodating.
?: I had a couple of odd incidents...a jar of instant coffee disappeared once and someone definitely used my shower while I was away for a weekend.
All in all, I'd stay with Staybridge again, but might remember to set up my spy camera.
August 16, 2013
Rated 4.0 out of 5.0 by mds14 Stay 8.10.13
The location and room excellent.
The was a fire alarm that set of at 620am, empting the whole hotel.
It wouldve been considerate that property mgmt would of aplogize for this incident.
August 16, 2013
Rated 4.0 out of 5.0 by Russ1965 Very nice experience
This was an excellent place to stay! Abbie at the front desk was GREAT threw out my stay!!! She should be poster child for what a GREAT employee is like! The only thing that was kinda annoying the first week was ALL those noisy Soapbox Derby kids. The kids were noisy every night until 2am in the hallways but when they went home the experience at the suite turned very nice. The staff was great, hotel was excellent, I have no complaints!!!!
August 8, 2013
Rated 4.0 out of 5.0 by bpack81 Nice Property, Close to Park
My husband and I stayed at this hotel for three days while hiking/biking in the CVNP. It was a new and very nice property in a convenient location - not only for the park, but also to enjoy things like outdoor concerts in nearby Cuyahoga Falls. The bed was super comfy and the 1 BR units were roomy (compared to similar hotels we've stayed at).
I marked "Staff and Service" as only "good". All the staff I met were super nice, but I had two issues: they seemed short staffed for breakfast, and the maid service was nonexistent.
First, breakfast service: This consisted of one (very hardworking) employee running around raggedly trying to keep up with the guests' food consumption. This seemed to be true Sat, Sun and Mon, even though I woke up at different times. The food service itself was high quality, but items were in short supply as the staff struggled to keep up.
Second, maid service: The room was very clean when we arrived. However, during our stay, we cooked frequently in our kitchenette. While we expected to have to keep the kitchen and dishes clean ourselves, there was no maid service of any kind the entire time, not even to take out trash or change out kitchen towels. We took the trash down to the front desk ourselves and asked for more towels and trash bags, while other guests were piling trash bags up outside. Their maid service policy needs to be more clearly explained at check-in, and they should at minimum provide daily trash service.
Overall, I would still stay at this property in future, at least in the short term. Longer term, I'd worry about whether the rooms had gone downhill due to the maid service issues.
August 5, 2013