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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 80 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    80reviews

    • 5 Stars
      54
    • 4 Stars
      17
    • 3 Stars
      6
    • 2 Stars
      1
    • 1 Stars
      2

    Avoid if you're a light sleeper or like a good breakfast

    By

    January 27, 2015

    club

    At the pricepoint I was paying for this property, I expected much more than it offered.

    After 14 days, I was actually glad to leave.

    Yes, the staff were nice, the room was serviceable and well maintained, but they were the only positive features of the property.

    It's located inconveniently if you don't drive and prefer to walk, or use public transport - and inconsistent footpaths can make walking to it at night dangerous. And not everyone wants to wait for the shuttle service, it's just isn't convenient when you might not want to depart at an exact time, or have to plan two hours ahead to take it.

    The breakfast buffet was barely better than most school cafeterias, with eggs and bacon/ham that lacked all taste and discernible properties of food.

    And being in an odd location, you're between the US101 and CA 237 - which means heavy traffic noise and light sleeping in the morning, especially when emergency vehicles go past. The sound proofing needs serious work.

    Posted byHotelStaff
    January 28, 2015
    Dear Guest, Thank you for the feedback about your recent stay. We truly regret that you did not enjoy your experience with us, and your comments about the breakfast and sound proofing are appreciated. There is not much we can do regarding our location, but please let me know if we can do anything to have you stay with us again! Regards, Tom Tom McEvoy Director of Sales
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    overall nice place

    By

    January 27, 2015

    secluded area. looks like an apartment complex. was pleased to see the room more like a luxury apartment with nice fixtures, granite tops, nice bathrooms

    Posted byHotelStaff
    January 27, 2015
    Dear Guest, Thank you so much for the feed back about your recently stay. Please recommend the hotel to your colleagues, friends, and family! Tom McEvoy Director of Sales
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    Friendly staff

    By

    January 27, 2015

    platinumelite

    Very friendly staff all members went out of there way to make the hotel stay fell like being home.

    Posted byHotelStaff
    January 27, 2015
    Dear Guest, Thank you very much for staying with us. Our goal is to create a family/home like environment. It gives us great satisfaction to hear from guests like yourself! Please stay with us again, and recommend the hotel... Tom McEvoy Director of Sales
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    I want to live here.

    By

    January 24, 2015

    No kidding, this was the single most comfortable hotel stay I have ever had. The room was spotless and the grounds well-kept. The guests were quiet (lots of business travellers) and every single staff member was helpful. I felt genuine personalities, not just corporate parroted "have a nice day." Staff quickly remedied my ignorance in the business center, and made copies for me. We had a kitchen with a full-sized fridge and two private bedrooms off the sitting area. No smoking in the rooms, but the smoking area was convenient and pleasant. (Not behind a dumpster like most places.) On stressful business, our moods were lightened by Silicon Valley geeks shooting hoops in the evening and the staff member who whistled and sang as he went about his duties. Business kept me too busy for breakfast, social, and swimming, but I'll take it easier next time. I was pleased to see the pool and hot tub clean and operational, even though it was January. I shall return!

    Posted byHotelStaff
    January 27, 2015
    Dear Guest, Wow!! Thank you so much for the comments about your recent stay. Our goal is to create an environment where guests feel at home, and your comments are wonderful to hear. We look forward to seeing you again! Tom McEvoy Director of Sales
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