Rated 3.6 out of 5 by 205
Rated 5.0 out of 5.0 by MJGG Wonderful Stay!
This Holiday Inn is very convenient for its close location to the airport and its central location providing easy access to Tucson points of interest. Also, I love the waterfall in the lobby!
September 17, 2014
Rated 4.0 out of 5.0 by john M52 excellent staff and comfortable room
Very pleasant stay, I got the rest needed. The staff were efficient and helpful
September 11, 2014
Rated 5.0 out of 5.0 by RYmac Quiet area with easy access
Hotel is an excellent choice for a long or extend stay. Old facility with up to date furniture and amenities.
September 9, 2014
Rated 5.0 out of 5.0 by G@by Comfortable beds and EXCELLENT service!!!!!!!!
The beds were super comfortable, room was clean, really nice personal hygiene complementary accessories and curtains are AWESOME (room was pitch black during the day for me to sleep or sunny if "I" WANTED........... Highly recommended =)
September 5, 2014
Rated 5.0 out of 5.0 by Sasha987 PRIVATE ACCOMIDATIONS
It was away from the business of downtown Tuscan. it was quite, and the the staff was great
August 26, 2014
Rated 5.0 out of 5.0 by Rlud One great night
Almost didn't stay here because of other reviews, would have been a BIG mistake. Walk in the front lobby, the place looks like a big resort. Front desk agents on check in/out very helpful and professional. The room was clean, and smelled like the leather of a new Cadillac. Had a fridge, microwave, and a sofa/hide-a-bed, none of which I asked for, so made the room feel like a studio apartment. You better believe I'll be staying here again! I'm staying at a HIE in Mass. for two weeks in Sept., this place will be tough to beat.
August 23, 2014
Rated 5.0 out of 5.0 by BUZZ.. Visit Tuscon, AZ
This is a fine IHG unit. Its too bad they are not located on the expressway, But quiet is nice, It is easy to find your way around the city.
August 16, 2014
Rated 5.0 out of 5.0 by astrid46 great size swimming pool!
The hotel has great ambiance and friendly staff. we recommend for leisure if you plan to be in the area. Air museum and hiking, airforce base close by
August 14, 2014
Rated 3.0 out of 5.0 by crvrebel Overpriced
I believe this hotel was overpriced for the way it looked and felt. The pool was small, the room was awkward and had construction going on at the time on the way to the main freeway. It needs an update and a lounge.
August 13, 2014
Rated 1.0 out of 5.0 by Danny6105 my stay
Not very good at all! The bed was old and delapidated. The room staff didn't empty the trash or replace the towels and wash cloths. Gold members were charged for water. The room itself needed renovation it is getting old and shabby.
August 11, 2014
Rated 4.0 out of 5.0 by mari 22 Hotel stay
Could hear noises in parking lot late at night trying to sleep. A/C was not cooling said it was at 69(no way) it was 69 in that room. Restaurant did not open on time no buffet was available.
August 10, 2014
Rated 5.0 out of 5.0 by Erin89 Lots of Room , , Great Customer service
Stayed at Hotel do to business related trip, contacted membership representative, he helped find a hotel that use the least points and booked a room within minutes, front desk immediately recognized membership status offered free points and a room upgrade near parking, pointed out all the amenities at the hotel, overall room and service excellent
August 7, 2014
Rated 4.0 out of 5.0 by Frahminator Aging but suitable
This was my second stay at the property. I attended a small tabletop gaming convention here last October and stayed in a standard room. This time, my family came with me for two nights so I could attend a smaller gaming event at the convention center onsite. We chose a suite, as it gave us room for our kids to stay on the sofa sleeper.
The room was adequate - pillows were the only real "issue", but I can live with that for a couple of nights.
I would stay here again, but have recommended that IHG continue to work on improving maintenance of the exterior.
July 31, 2014
Rated 4.0 out of 5.0 by The Jays Our stay at Holiday Inn and Suites in July
The entrance was pleasing as you walk in to a large waterfall and water flowing. A nice pleasant feeling in warm Tucson! The staff were very friendly and quickly got us settled into our room. Overall it was a pleasant stay. We can recommend it to others visiting Tucson.
July 27, 2014
Rated 2.0 out of 5.0 by sarajane2u Stay somewhere else
At first appearance it was very nice. The young man that checked us in was very considerate and caring. However there were people (managers) standing around while there was a line, and only looked on as the line grew.
The first night was awful!!!! The bed was uncomfortable. The next day after complaining about it they discovered the box springs was broken. They did accommodate us with a different suite, but only wanted to reimburse half of the room rate. Both rooms were dated and needs new carpeting and new bathroom fixtures.
The pool is in desperate need of a good pool service.
The breakfast was mediocre. Nothing special. We were told we could order off the menu, but only certain items were available as a complimentary breakfast.
I have stayed at much nicer IHG properties for better rates and service.
July 26, 2014
Rated 3.0 out of 5.0 by e135 Decent, dated property. Farther from airport than I expected.
The hotel could use some updating. Our room had some stained furnishings. Giant lobby area is underutilized and sparsely decorated.
Friendly staff. Prompt, reliable airport shuttle, though the airport is about 5 miles/10 minutes away, which seemed far for a hotel with "airport" in the name.
The price was right -- significantly cheaper than other IHG properties in the area -- which might make you look the other way on a few things to reap the savings.
I might stay here again but can't say another newer hotel closer to either downtown or the airport wouldn't be more attractive if priced similarly.
July 24, 2014
Rated 4.0 out of 5.0 by word4word Good for Easy Airport Access
This hotel has all of the comforts and amenities as any Holiday Inn. The staff is friendly, the room is clean, and you can have a hearty breakfast before noon. However, the hotel is not situated for tourists wanting to access Downtown San Antonio and the parking is limited due to a shared parking structure with other hotels.
July 24, 2014
Rated 1.0 out of 5.0 by I'm not the only one POOR CUSTOMER SERVICE
The staff was rude from the moment we got there till the moment we left!! I would never stay here again nor would I recommend it to anyone:(
July 23, 2014
Rated 2.0 out of 5.0 by 75952601 Not the best nor the worst
Table in the room was falling apart and had already been repaired several times. $10 breakfast voucher per person leaves you paying about $5 per person, small breakfast buffet. Really nice water fall in lobby. There were homeless people on the street watching every car as it would drive in.
July 22, 2014
Rated 5.0 out of 5.0 by star9 Pleasant staff, efficient shuttle
Shuttle driver, receptionist and waitress were all very personable and efficient, which made my stay a surprisingly pleasant one.
July 22, 2014
Rated 2.0 out of 5.0 by Chegui Need remodeling.
The rooms need remodeling. Old A/C and toilet was not working properly.
July 20, 2014
Rated 2.0 out of 5.0 by MQSOL Unsatisfactory Night Stay
Upon arrival, the main halls of the hotel were extremely hot. The room was extremely hot and took some time to cool down. The bathroom was dirty, with hair in the bathtub and "gray" hair on the coffee cup lid which was on the bathroom sink counter. I called the front desk for help with my concerns and using the television, left a message, but no one returned my call the entire night. Exhausted after a 16 hours drive, I could not wait for anyone to help with a room change if anything else. Needless to say, I will never stay at this hotel again, regardless of the fact that I stay at a Holiday Inn when traveling.
July 16, 2014
Rated 5.0 out of 5.0 by TG101 comfortable bed
very comfy but the complimentary breakfast needs to be changed a little
July 16, 2014
Rated 4.0 out of 5.0 by Charlene2833 Friendly staff and nice hotel
My husband and I stayed here on our vacation visiting our daughter and her family who live on the A-F Base. Very close to the base, food, shopping, gas. The staff was very friendly. We arrived at the hotel 9 hours later than expected due to flight delays and didn't arrive at the hotel until around 2am. The lady at the front desk quickly checked us in and we were off to our room to get some much needed sleep. My only complaint is we were charged for bottled water that we thought came with the room and it was, in my opinion, way over priced and an unexpected charge. But overall, it was a good experience. I would recommend this hotel to someone.
July 15, 2014
Rated 3.0 out of 5.0 by N/A DONT HAVE ONE The showwe
I would say the stay was ok but didn't like what I seen in the shower .Then when i called to check in i was told one thing but when i got there to check in i was told something different .
July 12, 2014
Rated 5.0 out of 5.0 by pool1991 Super stay
Our stay was just wonderful.
The morning breakfast was great.
The staff was so caring.
chef Ernie was super.
our family of 7 ate dinner in Stingray"s Lounge all three nights during our stay.
Jon our server those 3 nights was out of this world,
We can not thank him enough for makinf our evening meals so enjoyable.
Not to mention the food was so so so very good!!
July 10, 2014
Rated 2.0 out of 5.0 by TommyG77 Needs Renovation
The Hotel is showing its age and is pretty rundown. The bed and pillows were uncomfortable. Also the bathroom toilet did not flush properly. My door handle had to be replaced twice in 2 days. The Pool area is nice and Bar had good food.
July 8, 2014
Rated 5.0 out of 5.0 by Corrado41 Excellent Cook for Dinners
The Holiday Inn itself is standard, clean, comfortable and friendly people. Very special is the quality of the cook, all dishes exceeded the expectation in presentation and quality (rare for hotel kitchens).
July 7, 2014
Rated 5.0 out of 5.0 by Cydny28 Great service , friendliness, and very helpful.
We have stayed in this Holiday at least 3 x in the past 3 years. Staff is always very helpful and friendly. Good location for fast food and close to highway. Would stay here again. The pool is great too! Close to the suites.
July 6, 2014
Rated 5.0 out of 5.0 by bratado23 Great Stay and Service
The staff at the Holiday Inn Tucson Airport North were great , from the time we check in to the time we checked out , The grounds were well lighted and well kept. The room was well arranged and clean and the food in the restaurant was very good, the kitchen personnel and the waitress were very nice and helpful. It was a very good four day.
June 30, 2014