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About our Hotel

Location: Rural

  • Location: Rural
  • Closest City: TYLER
  • Distance From Hotel: 5.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets are allowed with a non refundable fee:75 per pet for 1 to 6 nights; up to 150 per pet for 7 nights.Each pet must weigh less than 80lbs. Pet agreement to be signed at check in. Record of vaccinations required at check in.Call hotel for details.
Pet deposit amount  75.00  USD  per stay

What's Nearby

What's Nearby

Attraction:
Tiger Creek Wildlife Refuge
Distance From Hotel:15.3MI

Parking

Parking

  • Number of parking spaces:120
  • Car Parking Available
  • Car Parking Available

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:86
  • Total number of suites:86
  • Total number of rooms with only one bed:64
  • Total number of rooms with only double beds:22
  • Total number of non-smoking rooms:86
  • Total number of rooms for the physically challenged:5
  • Interior corridor
  • Total number of floors:3

Travelers need a hotel that understands your unique needs.

Staybridge Suites Tyler is designed from the ground up just for you. Located just 1.5 miles from The University of Texas at Tyler, we are just minutes from Trinity Mother Frances Health System, East Texas Medical Center, Tyler Junior College, Schlumberger, Baker Hughes, Brookshires, Suddenlink and Ingersoll-Rand. Staybridge Suites are fully equipped suites with full kitchens, room to spread out, space to work
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Travelers need a hotel that understands your unique needs.

Staybridge Suites Tyler is designed from the ground up just for you. Located just 1.5 miles from The University of Texas at Tyler, we are just minutes from Trinity Mother Frances Health System, East Texas Medical Center, Tyler Junior College, Schlumberger, Baker Hughes, Brookshires, Suddenlink and Ingersoll-Rand. Staybridge Suites are fully equipped suites with full kitchens, room to spread out, space to work and space to relax that make you feel at home. There’s great shopping, dining and exciting entertainment just a short drive away. The Cowan Center, LeGrand Rose Garden, Tyler Museum of Art, Caldwell Zoo, Lake Tyler and the Oil Palace are great attractions to see while visiting. Discovery Place and the Cherokee Trace Safari Park are just a short drive away.

Get connected with free wired and wireless high speed Internet, and premium cable. Burn some energy with the fully-equipped fitness center and indoor pool to help melt the stress away. Join us for our Evening Social then relax in our beautiful guest library/den or outdoor courtyard and bbq pavilion. For a late night snack you can always grab a treat in our Pantry, open 24 hours.

When you come to the East Texas area we have your needs and wants in mind. Staybridge Suites Tyler University Area is your best stay for a week, a month, or even a year.

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Features
Come and visit Staybridge Suites, Tyler's newest upscale hotel. Experience the unique southern charm that Tyler has to offer with the amazing roses and the beautiful East Texas piney woods.

Guest Reviews

Rated 4.5 out of 5 by 71 reviewers.
Rated 5.0 out of 5.0 by Really great Desk Clerk The lady checking us in was really accommodating and made our experience great. The room was very clean and quiet and we had a really good night sleep on the comfortable bed. November 21, 2013
Rated 5.0 out of 5.0 by Over and Above the others I first stayed in a Holiday Inn Express over a year ago and I did it in Palestine TX. I have since stayed with Holiday Inn Express in several other cities. They are all a nice place to stay, but by far the best experience I have had is The Holiday Inn Express in Palestine. The staff goes over and above to make me feel comfortable. The rooms are extremely clean, and when I slipped into bed that night, it felt extremely comfortable. Like there had been some kind of extra care taken to make sure I felt this way. For some reason I do not get that feeling any where else I stay. Keep up the Good work ! November 18, 2013
Rated 4.0 out of 5.0 by Friendly Staff I checked in late, but was made to feel welcomed by the desk manager. All was fine, but the bed was not comfortable and the A/C was noisy. Otherwise, it's probably the best choice for 3 miles! October 27, 2013
Rated 5.0 out of 5.0 by Very nice hotel Staff was very nice and friendly. Room was very clean and the bed was quit comfortable. October 22, 2013
Rated 5.0 out of 5.0 by Have to Stay HERE! Staff was over the top with helping you find anywhere you needed to go. Clean, affordable, 10 minutes from Elmwood Gardens. Stayed two days and it was one of the best hotels I have stayed in. Staff was Very Very Nice!!! Great job to this team! October 22, 2013
Rated 5.0 out of 5.0 by Lloyd Staff was extremely hospitable, friendly, and always was offering assistance or help in any way we desired or needed. We were amazed at the friendliness of all staff. Any questions were quickly and correctly handled to our full satisfaction. Our short stay to attend a one day event in Palestine was clearly made very positive by our stay at the Holiday Inn Express in Palestine. October 22, 2013
Rated 5.0 out of 5.0 by Great hotel We were just passing through. Checked in late and left right away in the morning but the room and service was great! Would definitely stay again. October 9, 2013
Rated 4.0 out of 5.0 by Comfortable Stay. The front desk personnel were very friendly. The only con I have is the pillows. They were a little lumpy. But other than that I really enjoyed my stay. August 28, 2013
Rated 5.0 out of 5.0 by Great Attention to Details Very nice Hotel, Staff and Management. Very clean, comfortable and affordable. August 19, 2013
Rated 5.0 out of 5.0 by Love it! For 2 years my family has gathered at the HIE Palestine for our annual gathering. We had used HIE in another city for several years, but when we contacted them a couple of years ago, the management had changed. The price for the meeting room was more than double, the room rate was higher, and they weren't thrilled that we wanted to bring food into our meeting room for snacks. My cousin called around checking other hotels and found the ladies who had been at the previous HIE now working in Palestine. The staff is wonderful. My bed was comfy. Breakfast is fresh with a good variety and restocked frequently. It is located in a quite part of town but not hard to find. It's just a short drive to restaurants and shopping centers. We will be back next year!! August 16, 2013
Rated 5.0 out of 5.0 by Fantastic service This hotel was wonderful. I brought a tour group of golden agers and they were so pleased with their experience at this hotel. I highly recommend. August 11, 2013
Rated 5.0 out of 5.0 by PROFESSIONAL STAFF THE FRONT DESK STAFF AT THIS HOTEL ARE EXTRAORDINARY. THEY ARE FRIENDLY, PROFESSIONAL AND VERY CONCERNED ABOUT YOUR STAY. THE GENTLEMAN THAT I SEE IN THE EVENINGS, MIKE, IS THE MOST OUTSTANDING HOTEL REPRESENTATIVE I HAVE DEALT WITH IN 50 YEARS. HE SHOULD BE IN A LARGE CITY AT A 5 STAR HOTEL. I WILL RECOMMEND THIS HOTEL TO ANYONE PLANNING A VISIT TO PALESTINE AND HOPE MIKE STAYS WITH YOU FOR YEARS TO COME. June 26, 2013
Rated 5.0 out of 5.0 by Nice amenities The room resembled a mini suite e.g. besides a comfortable, over-sized bed, there was a couch, desk and mini refrigerator which made for a pleasant stay. The wait staff was pleasant & helpful. The Continental Breakfast was more than adequate with one exception - I don't care for powdered eggs. I would, wholeheartedly, recommend this Inn to everyone. (I have stayed at this Inn several times in the past and plan to in the future.) June 7, 2013
Rated 3.0 out of 5.0 by they put charges randomly on your credit card! When I made my reservation using reward points, I was told I could bring my miniature aussie puppy for a $20 charge. After I returned home and viewed my credit card bill, I had one random charge for 22.60 and another for $50.00. When I called the hotel I was told the pet fee was ALWAYS $50.00 no exceptions. I went back and looked on the website for that specific hotel and it says "$35.00 for small dogs only with managers approval". I checked in with my dog and never did anyone say anything about him, except how cute he was. The agent also told me on the phone that they had accidentally charged me $22.60 and they didn't know why, but it had been credited back that night. My card does not have a credit for that amount! She did say she would "look into it and call me back". When I called guest relations for priority club members, she only referred me back to the hotel's manager, even after I told her that I had gotten nowhere talking with her. I think these people need to get their act together when taking liberties with a loyal customer's credit card (we are gold members who travel alot, we can always choose another hotel chain). My room was clean, but the bed was not comfortable. June 7, 2013
Rated 4.0 out of 5.0 by not good The rooms need more plugs like plugs on the table lamps for electronic devices. The pillows are to small and need firm ones. I stayed in room 104 and the room next door had loud music at 10 pm. Woke up to no lights in the morning. Need different kind of breakfast. Always the samething. Need more healthier foods. Like the fruit and yogurt. May 30, 2013
Rated 5.0 out of 5.0 by Did my mom tell you I was coming? I have come to trust Holiday Inn Express for good, clean rooms and a professional atmosphere. However, my recent experience at this one in Palestine has been remarkable. The staff was completely there to make my experience the best it could be. Of course, they fully satisfied my expectations with regards to to room and the breakfast quality and selection. However, they also doted on me and my family in a wonderful way. Whatever need we expressed, they were ready and willing to help find a solution. We absolutely felt at home. There is some special chemistry among the staff. Fantastic experience. We'll be back! May 27, 2013
Rated 5.0 out of 5.0 by A great experience We arrived here at midnight after an exhaustive journey. 10 hours flying from England to Dallas, tthen here were major delays at DFW which meant we did not collect our rental car until 9pm instead of the 5.30 it should have been. We then had to drive to Palestine in the dark. We finally arrived at this wonderful HIE, we were greeted by Gwen and Mike on the desk who were so kind and helpful it almost made being awake for 20 hours worthwhile. We were quickly in our room and bed where we slept very well. Our room was spacious, clean, comfortable and quiet, just what we needed. The next morning we partook of a very good breakfast, there was plenty of choice, hot and cold. Unfortunately we were only able to stay one night as we had to be elsewhere the next evening, but we did spend the morning in Palestine and a charming little town it is. Hopefully one day we willl return, and this is where we will stay. May 26, 2013
Rated 5.0 out of 5.0 by Great hotel with wonderful staff We arrived here very late and exhausted after a nightmare at Dallas Airport, we were met at the desk by Gwen & Mike who were kindness itself and did alll they could to assist us. Our room was very clean, comfortable and quiet, just what we needed having been awake for 20 hours. We were only here for one night but would definitely return if in the area. May 25, 2013
Rated 5.0 out of 5.0 by Absolutely the best!! Friendly, cheerful and helpful staff. Room was extremely comfortable; spotlessly clean; great bed; everything worked like it is supposed to. Owned and operated by a very nice family who lives next to the hotel and they work there every day...and it shows in the pride of ownership and the service to the customers. By far the best Holiday Inn I can remember staying in for a long time, big city or small. May 6, 2013
Rated 5.0 out of 5.0 by Delightful Experience We felt safe, comfortable, and welcome. Ginger provided outstanding service! Resident Managers were terrific and attentive. When we left, I asked that the manager consider a policy for NO SMOKING near the front entrance of the motel .... otherwise, everything was great! Thank you! April 25, 2013
Rated 5.0 out of 5.0 by Great Service very nice Hotel always clean and a very nice staff April 16, 2013
Rated 5.0 out of 5.0 by Very pleasant We were impressed with this small Holiday Inn Express. It is very well maintained, comfortable and quite. The staff was very helpful answering questions about things we were interested in. We had our cat with us and their "pet" rate is the lowested I have seen at other Holiday Inn Expresses. We would certainly stay there again if we were in the area and recommend it to others. April 1, 2013
Rated 5.0 out of 5.0 by Friendly staff!! My recent stay began with a warm welcome at the desk. I asked the front desk about some local dining suggestions and they were very helpful. My jacuzzi room was very roomy and clean. I'll definitely stay here the next time I'm near Palestine! March 28, 2013
Rated 4.0 out of 5.0 by Great Service but bed was too hard. I requested a soft bed when I made reservations but the bed was hard. I have trouble sleeping a hard bed. Top sheet had a stain on it. The carpets had just been cleaned and were still wet so I had to keep my shoes on and could not relax. Breakfast was not up to the usual standards for Holiday Inn. Did not have the usual scrambled eggs and bacon like I usually get at Holiday Inn. The staff was very courteous and professional. February 27, 2013
Rated 4.0 out of 5.0 by Nice Rooms Overall a good hotel for the value, the rooms have been updated recently and are fairly nice and on par for the Texas area. The lobby is a bit dated but overall a great place to stay and I would return. Have stayed in a few differnt rooms here and all are very nice. February 25, 2013
Rated 5.0 out of 5.0 by First Time at Holiday inn Express - Very positive impression Nice accommodations. Up-to-date and very clean. Very good breakfast selection. Had not stayed at a Holiday Inn Express before. Very positive impression. Made reservations based on the recommendation of the organizers of a wedding we were attending. February 15, 2013
Rated 5.0 out of 5.0 by Superlative service Our special compliments to Mike who made the reservations at the front desk. His attention to detail and to the hospitality shown at check in was above and beyond our expectations. Hats off to Mike! February 14, 2013
Rated 5.0 out of 5.0 by clean and great service i always stay here, when traveling through for work. staff and cleanliness of motel are excellent. Look forward to my next stay February 8, 2013
Rated 5.0 out of 5.0 by Excellent Service We greatly enjoy our stay at this Holiday Inn Express. The rooms are clean, breakfast is great, and the staff are very friendly and helpful. I highly recommend this hotel to anyone needing a place to stay in Palestine, Texas. January 25, 2013
Rated 5.0 out of 5.0 by Great Stay! I have been staying at Holiday Inn Express in Palestine since it first opened 12 +/- years ago. I had an opportunity to stay there as recent as last week and I can honestly say through the years the hospitality, customer service, cleanliness has not faltered one bit. Thank you for your continuing excellent service throughout the years. December 18, 2012
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Awards

Torchbearer Award

Torchbearer Award


The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operations - from quality to customer satisfaction. Created to honor the best of the best as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels “carry our torch”, and represent the highest achievement in quality and service.

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