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Rated 4.6 out of 5 by 100 reviewers.
Rated 3.0 out of 5.0 by Rooms need updating Staff was great and common areas look new. Room I stayed in needed updating and also the workout room was in the laundry facilities weird... July 21, 2014
Rated 5.0 out of 5.0 by Wedding Trip back Home Outstanding trip and stay. Previously lived in the area and so had never stayed at this property. From check-in to check-out the staff went out of their way to make sure we had all we needed. Will stay here again on our next trip home. July 16, 2014
Rated 3.0 out of 5.0 by Comfortable beds.. not the best maintained pool The beds were very comfortable and the rooms were clean just outdated and extremely uncomfortable furniture in the living room. The pool area was poorly maintained smelled VERY strongly of chlorine (which is a BAD thing.. if you know anything about pools you know that you should never be able to smell chlorine) The hot tub did not work and my children had no towels to dry off with because they had been used and not restocked. The staff were all very friendly but not to helpful, we went to the front desk on our first night stay and ask for an extra blanket which we was told would be brought up to our room and after waiting for about an hour we finally just went to bed without one. (During our 2 day stay we was unable to get an extra blanket) The breakfast area was small and way overcrowded.. my family spent about an hour at breakfast and 45 mins of that time was spent waiting for food, most of the hot food was empty the whole time we was at breakfast and a very long wait to get anything. For the money spent to stay in a 2 bedroom suite I was not satisfied and probably would chose to stay at a different place in the future. July 15, 2014
Rated 5.0 out of 5.0 by family getaway we rarely get the chance to take our daughter to enjoy what others may consider the small things in life due to her health. we were lucky enough to have the oppurtunity this summer & got the chance. we found this wonderful hotel with great staff who went above & beyond in every aspect of what they advertise. she was welcomed, comfortable & they helped us find places for us to eat that could accomidate her diet. they also helped us locate activities & when they would have slower times. after we got home we relized we left behind something, they even searched for it & were willing to mail it to us if it was located. how many of you out there can say that about other places you have stayed? thanks for everything you made one little girl a lot of great memories & her parents very happy.. hope we can see you again someday.. July 15, 2014
Rated 4.0 out of 5.0 by Nice stay Had a great time. We were never up in time for free breakfast. Only complaint is the bed seemed short and pillows were small. My husband is short and his feet hung off the foot of the double bed. July 15, 2014
Rated 5.0 out of 5.0 by Pool open all night! Great Hotel - The only hotel I know of where the pool is open all night. Breakfast hours are long enough to where you can sleep in a little and still get a hot breakfast and not just a leftover donut. July 10, 2014
Rated 5.0 out of 5.0 by Great breakfast service The customer service was good, but the lady working the breakfast was very kind and helpful. June 27, 2014
Rated 5.0 out of 5.0 by Excellent place to stay while in Cincinnati Let me preface this. I am in a hotel 3 nights a week, every week. This is the first time I have felt compelled to publish a review. Recently my wife, daughter and daughters’ husband had the pleasure of spending 5 nights at this hotel. There are many positive things to love about the hotel; too many items to list all. Location: As we are physically active, the location was excellent. There are several restaurants within walking distance (or crawling if you stay at the pub too long!) A good number of walking trails, sidewalks and crosswalks make the trek easy. The hotel is very convenient to the highway and shopping as well. Property: The hotel grounds are immaculate, and well thought-out. The outside and interior common areas were pleasant places where we could spend time with the family. Staff: The staff here was excellent. We had an initial problem with our room at check-in, (The previous occupants extended their stay) this situation was handled very well, and very professionally. We will stay here again! June 20, 2014
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