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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 165 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    165reviews

    • 5 Stars
      134
    • 4 Stars
      20
    • 3 Stars
      7
    • 2 Stars
      1
    • 1 Stars
      3

    Great service and very nice rooms

    By

    January 20, 2015

    club

    I would highly recommend Staybridge Suites. The only complaint I had was the pillows were flat - BUT, I usually travel with my own pillow because I'm picky.

    Posted byHotelStaff
    January 21, 2015
    Dear guest, Thank you for staying with us and for sharing your review and recommending us. We are happy that you enjoyed your room and that you experienced helpful customer service from our staff. You mentioned some concerns about the comfort of our pillows during our stay.I sincerely apologize for the discomfort you had experienced during your visit, I am glad to inform you that we are in a process of replacing our pillows with Queen size pillows. We hope to welcome you back again soon! Best Regards, Monika Evans. General Manager
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    Great hotel

    By

    January 19, 2015

    Stayed for four nights. Very clean. Friendly and helpful staff. Good selection of food at breakfast and the evening social. Will stay here again if I return to the area.

    Posted byHotelStaff
    January 21, 2015
    Dear guest, Thank you for your kind review. We are looking forward to welcoming you back in the near future. Best Regards, Monika Evans, General Manager
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    Great Place to stay for business or pleasure

    By

    January 15, 2015

    I have stayed here many times over the years and the facility and staff have always been excellent. Monika and her team always take the extra steps to ensure the guests are well taken care of. Leslie puts a lot of effort into the nightly social, so the food and beverages are always great. The rooms are always clean and the beds can't be beat. I recommend this location to everybody.

    Posted byHotelStaff
    January 21, 2015
    Dear guest, Thank you for staying with us and for sharing your review. We are happy to hear that you had such a great stay with us. I would like to thank you for being such a loyal guest all these years. We certainly look forward to welcoming you back. Sincerely, Monika Evans, General Manager
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    Great room but we sprung a leak.

    By

    January 05, 2015

    club

    The staff and the hotel were great. Very clean and the service was top notch. We had a few issues with water. The supply line for the toilet leaked and kept the floor in the bathroom wet. One other issue was the spa in the pool area, the jets were not working. Aside from that our stay was great and we will be back.

    Posted byHotelStaff
    January 08, 2015
    Dear guest, Thank you so much for taking the time to review your stay here at the Staybridge Suites Cincinnati West Chester, Ohio. Please accept my personal apology for the inconveniences you experienced with us. I have addressed both issues. I will be sure to share your comments with my team. We do, sincerely, look forward to having you stay with us in the future. Thank you, Monika Evans General Manager
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