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Rated 4.6 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by overall experince I was a guest at this location for aproximately 6-7 weeks. I was working very long hours. The bed was very comfortable. The front desk, all staff, was very friendly and supportive of my needs. The laundry was extremely conveint due to the amount of hrs I was working. the internet worked well which was essential in my work. Tv programing wasn't that great but I'm spolied having direct TV at home. Never got a chance to enjoy the pool or the spa which I regret. In summary, everyone went above and beyond to make my stay as comfortable as possible. I will be staying there again if the oportunity so dictates. note the breakfast was good but after so many days ran out of options LOL August 3, 2013
Rated 5.0 out of 5.0 by great hotel experience My family and friends used this hotel for our family reunion. The rooms were beautiful as well as the property. The staff, Sarah, who we had the most contact with was the nicest person ever that I have encountered at a hotel (thanks for the cookies). We are returning next year!!!!!!!!!!! We have stayed at previous hotels in the area, and none compare. Thanks again. I do wish they had whole stoves and not just the burners and toaster oven. August 2, 2013
Rated 5.0 out of 5.0 by Much better than we expected We arrived at the hotel much Earlier than we expected, Our room was not ready, They allowed my family into the pool area so my two boys could at least swim and not drive me crazy during the wait, This hotel was Hotel was very clean and cozy. I would not hesitate to stay there, in fact the only thing I didn't like about this hotel was Leaving it. July 29, 2013
Rated 5.0 out of 5.0 Staybridge in Cincinnati excellent! time there . . comfortable, easy, nice breakfast, awesome staff !! everyone was extremely friendly and helpful . . especially Amanda! July 27, 2013
Rated 5.0 out of 5.0 by Great Experience!!!! I have not been to a hotel in over 20 years and must say I was quite nervous--not knowing what to expect. It was such a pleasant surprise--the hotel was very clean--the suites were a nice size and exceeded any of my expectations. Staff was very accommodating. And, the buffet breakfast was a nice touch. If I travel back to the area, Staybridge would be the place I would stay. July 25, 2013
Rated 5.0 out of 5.0 by BEST Hotel Experience Ever for travelling archers!! As a USA Archery Team Member, my daughter has been travelling cross-country year round for archery tournaments for over 4 yrs. I had the oppty to accompany her this trip & booked the travel at Staybridge for the 1st time. My daughter was so impressed with the hotel, she wants me to book all of her future travel & even suggested I apply for the open travel coord. position with USA Archery to book for the entire team. As a former hotel manager, I can say with complete confidence that this hotel GETS IT! They have thought of everything!!! The breakfasts were phenomenal, the socials were scrumptious w/ beer/wine & provided an oppty to interact with other guests, the pool & fitness room were accessible 24 hrs & well-stocked & maintained, the patio gas grills were awesome, the in-room kitchens were fully stocked with necessary items & the desk provided extras when needed to feed addtl archers, everything was very clean & well-maintained and the staff was extremely attentive, helpful & friendly. This type of facility & service stems from the top. Kudos to the on-site management, owners & management company.We look forward to returning next yr & for seeking future stays in Staybridge hotels. July 18, 2013
Rated 4.0 out of 5.0 by Comfortable bed and excellent service When I first entered my room it was a bit smelly but after reporting this to staff someone was sent up immediately. I was informed that as my room was being cleaned the windows were opened because a prior guest cooked and they wanted to air it out but in that process a nearby restauraunts odor also got locked in the room as well during the cleaning process. But anyway with all those smells going on, they sprayed something throught out the room right then and asked if we would be going out of hotel anytime soon, which we were. So while we were gone they airrogated the room in our absence. Upon our return they remembered our faces and asked to check the room and let them know if the room was okay or if we would like another room. The room was fine after that and they asked if it was anything else they could do to make our stay better. They also allowed us to eat breakfast a little earlier than normal time, they accomidated us with our barbeque that we had there. I could go on and on...they were GREAT. We really appreciated the GREAT HOSPITALITY. Oh yeah, we were there with a AAU basketball team might I add. July 15, 2013
Rated 5.0 out of 5.0 by great place to stay comfortable room; friendly staff; great breakfast; like the extended pool hours July 5, 2013
Rated 5.0 out of 5.0 by Been long time but was great experience. Checked in waaaaay early, customer service was outstanding. Great breakfast, lot of activity if you are into that at night. Highly recommend was a great stay even if it was for business!!! July 2, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Always an enjoyable service and very friendly and helpful June 25, 2013
Rated 5.0 out of 5.0 by Great breakfast, and nice rooms After my stay at this hotel i will always look for a Staybidge were ever i travel, and i travel alot. Great staff very professional. June 21, 2013
Rated 5.0 out of 5.0 by Family Environment for the Weekend As part of a larger group, we had a great experience in our first stay at this property. The common areas were conducive to informal gatherings for our group, both inside and out. The entire building is very clean and the amenities really suited our needs. Kids used the pool, we made good use of the kitchen in our room, and made a few purchases at "the pantry" for a late night snack. Location wise, this was perfect for our weekend events with easy access to 75 and the Mason area as well. Traffic directly outside the hotel is very light due to the building's position, but still very close to get wide range of restaurants. For some reason, my Priority Club information did not come up, or wasn't recorded, even though I use it to book all of my reservations online. Check in was very quick and the staff member offered to look it up and add it to the reservation because we were in a bit of a hurry. Looking forward to another stay for an event in a few weeks. June 7, 2013
Rated 5.0 out of 5.0 by great Place to stay While away from home Highly recommend......great place to stay. Home like atmosphere. June 4, 2013
Rated 5.0 out of 5.0 by great service, comfortable and cleanliness The staff was very helpful and friendly. They have complimentary dinners Tuesday - Thursday, and inexpensive adult beverages available along with a nice out door area (with a grilling area, and corn-hole boards available) to enjoy the weather. June 4, 2013
Rated 5.0 out of 5.0 by very clean and comfy property room and hotel was great...only bad point was when we went to use the hot tub it was very dirty. I believe there was a wedding party there the night before we were there and who knows what they did in the pool area. Other than that, the stay was excellent. June 2, 2013
Rated 4.0 out of 5.0 by Great Location The location was close to my business. The room was clean and comfortable. May 29, 2013
Rated 5.0 out of 5.0 by Unexpected Reservation Travelled across the country under the assumption my employer booked my 10 night stay, only to find out they didn't. The hotel was booked except for smoking rooms. I called the front desk about an hour before my arrival to confirm room the room the staff was willing to go and open the door and windows and use a fan to air out the room. They offered the room at a discounted rate and then changed my room assignment once a preferred room became available. Very wonderful staff. Only con I was able to find was the lack of a social gathering on Monday and Friday. Other extended stay suites have offered these Monday-Friday. May 20, 2013
Rated 4.0 out of 5.0 by Central location and affordable stay. We were in town for a wedding, the reception was nearby, as were restaurants, running path, and the wine merchant across the street. Staff at the breakfast buffet were overly kind and the food was great. The only problem we had with the facilities was that the fitness room needs a ventilation system. Couldn't last too long on the treadmill, thankfully the weather and nearby park worked in our favor. May 18, 2013
Rated 5.0 out of 5.0 by Great Service and Room Wonderful staff, all of them, were friendly and helpful. Room was clean and well stocked. Liked the lay out of two bedroom suite. Nice variety at breakfast, again, great staff. May 16, 2013
Rated 5.0 out of 5.0 by great service,great value friendly and helpful staff.good location near interstate,good breakfast,friendly homelike atmosphere. May 7, 2013
Rated 5.0 out of 5.0 by Excellent Staff and Facilities! This hotel definitely has top notch staff members. They made every effort to ensure my stay was enjoyable. The main lobby and dining areas are remarkable! I would have preferred a room other than handicap, but it was extremely clean and neat. I am moving to the area soon and will definitely use this hotel during my transition. May 4, 2013
Rated 5.0 out of 5.0 by Great Place to Stay We needed to be out of our house to have floors refinished...this was the perfect place to stay. Staff is very helpful and the atmosphere is home like......I have recommended Staybridge to my friends. May 3, 2013
Rated 5.0 out of 5.0 by Business Stay My room was next to the elevator and had no problem with noise. Had a little trouble with the lock, but staff fixed ASAP and manager went to room with me to make sure the lock functioned properly. May 1, 2013
Rated 5.0 out of 5.0 by Very nice staff, friendly and helpful! We visited our son for the weekend and enjoyed our stay at the Staybridge. Very clean room, very friendly staff. Great area close to everything. April 29, 2013
Rated 5.0 out of 5.0 by great service We travel to this area twice a year and ALWAYS pick this hotel. The staff always goes above and beyond, personable and always friendly!! The breakfast is very good too!! April 23, 2013
Rated 5.0 out of 5.0 by Breakfast Food & Management Staff Manaagement Staff - James (Don't know last name) when about and beyound to find us a room to fit our needs during busy time.. Breakfast Food & Staff - Food was great and the staff was very helpful and enjoyed visiting with the breakfast staff. April 20, 2013
Rated 5.0 out of 5.0 by Excellent Stay We really enjoyed our time there. Excellent customer service from everyone from the front desk staff to the breakfast workers to the cleaning staff. Very clean and the beds were very comfortable. We all want to come back again to stay there because it was so wonderful. April 20, 2013
Rated 1.0 out of 5.0 by No Carts How does a 4 floor hotel have 1 cart for luggage? That's right, 1 cart. And it was never available. Held hostage in someone's room? Who knows? I asked about it and was told that their 2nd cart was broken. 2 carts for a 4 story hotel? Are you kidding me? Then I was told it takes a really long time to get a replacement cart. Really? In 2013? No pet fee is fantastic. Foldout bed/couch is fairly lumpy. Price was good. Would have been a 4 star rating if they'd get some lousy carts in. 4 minimum, please! April 13, 2013
Rated 5.0 out of 5.0 by Very pleasant stay! Very nice stay. Enjoyed the breakfast & the nice breakfast seating area to socialize with family members. The staff was also very accommodating & friendly. Would definitely stay here again. April 12, 2013
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