Rated 4.1 out of 5 by 87
Rated 5.0 out of 5.0 by HIEStay Great Stay!
Excellent hotel. Would highly recommend staying here! The hotel is up-to-date, and the staff is very friendly.
August 21, 2014
Rated 5.0 out of 5.0 by kgh57 Very nice place to stay
Clean. Breakfast was well monitored and maintained. Nice area with good access to Expressways. Friendly staff. I would stay again and I will this coming year when visiting UC and the tennis tournament.
August 20, 2014
Rated 5.0 out of 5.0 by Nicole82 Splash Lagoon Stay at HI Express Blue Ash
Room was large and clean and comfortable. Front Desk Staff went above and beyond helping us with directions and locations in the local area, even creating a mall map for us! Other rooms around us were a little loud, but can be expected as this hotel is attached to Spalsh lagoon Indoor water park. Overall a pleasant stay!
August 18, 2014
Rated 5.0 out of 5.0 by Bizness01 Great service
The hotel was clean with comfortable rooms. The staff was helpful and welcoming.
August 16, 2014
Rated 4.0 out of 5.0 by tytytyty About what you expect
Hotel was certainly adequate for our needs. Room OK Breakfast - free so OK
August 16, 2014
Rated 5.0 out of 5.0 by 2014family Great place to stay
We where there for a family reunion and would recommend this hotel.
August 14, 2014
Rated 4.0 out of 5.0 by ares949 holiday inn express
clean facility. pleasant staff.
one problem--the breakfast room occupancy did not meet the demand for seats during breakfast. some guests were unable to find seats.
August 14, 2014
Rated 4.0 out of 5.0 by pamie60 STAFF WAS VERY COURTEOUS. EVERYTHING WAS GREAT!
Everyone was very helpful to take care of us. We had two rooms that night and had no problems with either one. The beds were extremely comfortable!
August 7, 2014
Rated 5.0 out of 5.0 by HappyMamaOf3sons Exactly what we needed!!
The room was clean and comfortable. Breakfast was great; even had yogurt for my 11 month old to enjoy. Glad that we could get toothpaste and a nail file from the desk instead of finding a drug store at 9 PM. We will be using this hotel and chain again in the future. This was our 2nd time staying at a Holiday Inn Express, and it is now our go to when traveling.
August 6, 2014
Rated 5.0 out of 5.0 by Kls65 Treated very well
We received very nice treatment from the person at the desk. He was just wonderful. Very welcoming. We had 3 rooms and all were clean and comfortable.
August 6, 2014
Rated 5.0 out of 5.0 Wonderful Stay
This hotel was a great and wonderful experience. I would definately stay here again. Very close to Paul Brown Stadium for the Macy's Music Fest. The only problem was there were no convenient eating places. Overall, very nice, clean, friendly staff, easy check-in and check-out. Got charge $14 afterwards but not sure why.
July 31, 2014
Rated 5.0 out of 5.0 by A41Capt Fantastic staff!
The title says it all! HI Express rooms speak for themselves, always great, but the difference between properties is the hotel staff. Let me tell you, these folks are the absolute best and will do whatever they can to make your stay pleasant and trouble free.
I wish I had the names of the folks that assisted me the week I was there. I'd like to write a letter of thanks to their manager and name them all!
Thanks again folks, you made the difference!!!
July 28, 2014
Rated 1.0 out of 5.0 by Trac27 Unclean, outdated
Room with 2 queens and pull out couch. Furniture outdated. Costly for what you get. Not very clean
July 22, 2014
Rated 5.0 out of 5.0 by jdriddle31 The best customer service and best sleep
We stayed in one of the suites (2 adults 4 teens). The customer service and the comfort of the bed and rooms was the best we have had in a long time at a hotel. When we checked in we were asked if we wanted extra towels and bedding so we didn't have to come back down to the desk to get them. That has never happened to me at any other hotel. The beds and pillows were very comfortable and we were able to get the room nice and cool and slept great. We slept so well we overslept which hardly ever happens to me in a hotel. I highly recommend this hotel and will definitely stay here again when we go to Cincinnati.
July 20, 2014
Rated 5.0 out of 5.0 by Ohio63 Comfortable room and friendly staff
We arrived later than planned and received a friendly welcome. Staff answered questions about the local area. Room was comfortable and quiet for the night. Breakfast was provided and was well stocked with all we wanted -- and plenty of coffee.
July 14, 2014
Rated 3.0 out of 5.0 by Dude today July 4 stay
Rooms were comfortable. Front desk were not helpful at all!!! Laundry facilities were extremely over priced.
July 14, 2014
Rated 4.0 out of 5.0 by KC1947 Overall very good...check-in not so much.
Overall a very good hotel experience. The only negative was our check-in. We arrived and received a very cool reception from the check-in clerk. He was "going through the motions" of the check-in process. Borderline rude.
Room was very nice, hotel property well-kept, very quiet. We did not hear a sound all night so it was a very restful stay. In contrast to our check-in, checking out was enjoyable...the girl who was at the desk was very pleasant and helpful with directions we requested.
July 13, 2014
Rated 5.0 out of 5.0 by annie 848 my stay
Hi my names ann I never had any trouble staying there they always ask if I needed anything and I could always go down to the desk anytime day or night get my milk and oatmeal or banana or chocolate milk before bed they get it no problem love staying there
July 2, 2014
Rated 5.0 out of 5.0 by DeeZ Great Staff
We were in town for a lacrosse tournament and the staff was very friendly and very accommodating.
I would highly recommend this property.
June 29, 2014
Rated 5.0 out of 5.0 by hayyou Great service
My wife and I have been staying at this location when we are in the Cincinnati area for the last two years. We continue to use this facility because of the staff and locations we visit while in the area. The price is good, the breakfast are good and the staff is friendly and professional.
June 27, 2014
Rated 5.0 out of 5.0 by sintel nice choise in the area
nice hotel, clean, good staff, no reason not to stay again, good location.
June 24, 2014
Rated 5.0 out of 5.0 by MJAQ28L My favorite place to stay in Cincinnati when on business.
This hotel has a very courteous and helpful staff. The hotel is clean and well maintained. The Blue Ash area has plenty of good restaurants and is very convenient to my customers on the north end of Cincinnati.
June 20, 2014
Rated 4.0 out of 5.0 by jongars Experiencia agradable
Buen descanso y comfort durante mi estadia, y el personal siempre con una actitud atenta hacia los huéspedes.
June 16, 2014
Rated 5.0 out of 5.0 by Satisfied guests Comfortable bed and great service
Had a great stay at this hotel. Room was clean and updated with plenty of electrical outlets. A/C worked well and beds and pillows were comfy in our dark room for a great night's sleep after traveling. Smaller hotel with super friendly staff. Not for large groups. Nice and quiet location.
June 13, 2014
Rated 4.0 out of 5.0 by Julesnpreston Great with kids
Great stay with children! Staff super friendly and polite. Great value and close to the aquarium and zoo.
June 12, 2014
Rated 5.0 out of 5.0 by CAP10C SHOPPING TRIP
REALLY LIKED THE PLACE AND PLAN TO COME BACK IN THE FUTURE. WISH YOU DID HAVE MORE PARK BENCHES OUTSIDE AS I AM A CIGAR SMOKER AND THE PLACE DID NOT OFFER ENOUGH SEATING. OTHER THEN THAT VERY NICE
June 12, 2014
Rated 5.0 out of 5.0 by CollegeMaMa9 Very nice for a good price
The hotel has a very new, clean feel. The king room we had also had a microwave and refrigerator, plus a sofa. It was surprisingly big. We happened to go next door to the Hampton to see a friend staying there. The Hampton is older and the rooms small in comparison. I would choose this Holiday Inn over that Hampton in a heartbeat! A very nice hotel. We prepaid for our room and got a great rate as well!. Plus the desk staff were friendly and helpful.
June 3, 2014
Rated 4.0 out of 5.0 by Danman42 good overall
staff was very attentive and helpful. The room and hotel was about what I expected from a holiday inn. Nothing bad, nothing spectacular. The cinnamon rolls and the pancakes were the best food available for breakfast. The rest was just average. The coffee was good as well.
June 3, 2014
Rated 5.0 out of 5.0 by Generator Guy Well Rested
Very nice staff! They were accommodating with me having a work truck with a trailer. They let me park where a camera could see my truck. I slept well knowing everything was secure.
June 2, 2014
Rated 4.0 out of 5.0 by czrep Comfortable Room but Breakfast Issues
Room was clean and comfortable. However, breakfast staff was totally unprepared for Memorial Day. There were no cinnamon rolls, no milk, no yogurt, hard-boiled eggs were frozen (and then removed), other items were not replenished.
May 30, 2014