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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: CINCINNATI
  • Distance From Hotel: 19.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Finnish
  3. Russian

Pet Policy

Pet Policy

Pets allowed. No Fee for stays 1 to 6 consecutive nights. 75 dollar non refundable fee for 7 plus consecutive nights. Pet agreement must be signed at check in. Call hotel for details. Record of complete and up to date vaccinations required.
Pet deposit amount  75.00  USD  per stay

What's Nearby

What's Nearby

Attraction:
Jags Steak & Seafood
Distance From Hotel:0.1MI
Attraction:
IKEA
Distance From Hotel:1.0MI
Attraction:
EnterTrainment Junction
Distance From Hotel:4.5MI
Attraction:
The WEB
Distance From Hotel:5.0MI

Parking

Parking

  • Car Parking Available
  • Free, well-lit parking available on-site.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2011
  • Total number of rooms:117
  • Total number of suites:117
  • Total number of rooms with only one bed:91
  • Total number of rooms with only double beds:26
  • Total number of non-smoking rooms:105
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:4
  • FEMA Property Number:OH1122
Guests Love West Chester, Ohio Hotel's Location. Set in a northern suburb of the Cincinnati area, this hotel's location is ideal for every traveler. With all the comforts of home including a fully equipped kitchen, this upscale extended stay hotel is ideal for your home away from home. You can start your day with our full hot breakfast and enjoy our Social Reception Tuesday, Wednesday and Thursday evenings. Conveniently located right off of I-75 close to I-275, we are centrally located to Greater
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Guests Love West Chester, Ohio Hotel's Location. Set in a northern suburb of the Cincinnati area, this hotel's location is ideal for every traveler. With all the comforts of home including a fully equipped kitchen, this upscale extended stay hotel is ideal for your home away from home. You can start your day with our full hot breakfast and enjoy our Social Reception Tuesday, Wednesday and Thursday evenings. Conveniently located right off of I-75 close to I-275, we are centrally located to Greater Cincinnati and Dayton. The hotel's property is near companies like Procter & Gamble, General Electric, IKEA, General Motors and more. Leisure travelers will not be disappointed staying at this hotel's location. In West Chester, Ohio, you can find one of the best golf courses in the state, Beckett Ridge Golf Club. The Cincinnati Premium Outlets are located just 10 miles from the hotel and offer great designer retailers and more. Guests can also quickly travel into downtown Cincinnati and visit Paul Brown Stadium for a Bengals' football game or Great American Ball Park to watch the Reds play. The pet-friendly Staybridge Suites® Cincinnati North, OH hotel's amenities accommodate every traveler, ensuring relaxation with an indoor pool and an outdoor barbecue pavilion with two gas grills for creative outdoor dining during your stay. You'll even save with free perks like the laundry facilities, on site and off site fitness when you stay with us.
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Features
During your next visit to West Chester, Ohio, enjoy the hotel's free hot breakfast buffet and brighten up your morning with two kinds of breakfast meats and eggs as well as fresh sliced fruit and made to order Belgian waffles. Later, the Evening Social Reception provides the perfect social setting Tuesday through Thursday with delicious entree items and specialty salads, soda and .50 beer & wine

Guest Reviews

Rated 4.6 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Great Experience Each year we take our grandchildren to the local amusement park in this area. We always stay at Holiday Inn, Mason due to its service. Not once, when we check in with 3 small children, have we ever felt unwelcome. The staff is great and friendly with our entire family, including our little ones. The pool is a big plus and is always clean. Breakfast with 3 small children can be stressful; however, the variety of foods serviced on the breakfast bar suits all. My husband and I have stayed at a lot of Holiday Inns across the country and I have to say that this is one of the best. I want to congratulate the staff for their excellent work ethics and for making our stay feel like home. JOB WELL DONE!! July 21, 2014
Rated 5.0 out of 5.0 by Nice Hotel My son and I stayed at your hotel during a visit to Kings Island. While I was a little surprised that our room was not clean upon our arrival (after 4pm), it was not a long wait. Facility is well-maintained and I found the staff to be extremely friendly. Would definitely recommend property to anyone looking to stay in the area. July 18, 2014
Rated 5.0 out of 5.0 by A very good overnight stay I only stayed one night due to a change in my schedule however I really appreciated the refreshingly pleasant service of the front desk personel. The room was clean and the bed was very comfortable. The next time I am in the area, I will stay here. July 18, 2014
Rated 5.0 out of 5.0 by Great Place to Recharge after Exhausting but FUN Kings Island Trip The hotel rooms were clean and fresh. The staff was very friendly and accommodating, beds were very comfortable. And the check in and check out time was very smooth and no problems arose from anything. God Bless and Peace be with you. :) July 16, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We have stayed at this location several times over the last three years. Very close to Kings Island. Our stay was a little disappointing as my sons 3DS went missing from the room. The is the first mishap we have encountered in 3 years. I hope your staff is able to recover it. July 16, 2014
Rated 5.0 out of 5.0 by Nice Hotel Good location, clean rooms, friendly staff. Wuold definitely stay here again. July 14, 2014
Rated 4.0 out of 5.0 by Good choice close to kings island The room was comfortable. The beds were comfortable, as were the pillows. Nice to have the frig & microwave. Breakfast had lots of choices. July 10, 2014
Rated 2.0 out of 5.0 by Needed a place for a few hours sleep before traveling Needed a last minute room as our event ran late and I didn't want to begin a 5 hour drive home at midnight. Late check in, slept and left early the next morning. Bed was adequate and that is what we were looking for. Hotel overall was fine, but a little more attention to detail would have been nice. July 10, 2014
Rated 5.0 out of 5.0 by Great Service Room was very clean, staff very helpful and breakfast was better than expected. July 9, 2014
Rated 5.0 out of 5.0 by Great customer service and clean rooms. I really enjoyed my stay at this Holiday Inn Express, staff members were very friendly. The overall condition of the guest room was great, very clean and neat and modern decor. I enjoyed seeing the general manager in the breakfast area the next morning greeting guests and asking how there stay was. I would highly recommend this hotel to others, they did not disappoint. July 9, 2014
Rated 5.0 out of 5.0 by A restful night. Stayed at this Hotel after a long day at the amusement park. The room was very good, the bed was very comfortable and there was no noise to be heard. I had a very relaxing stay. July 8, 2014
Rated 5.0 out of 5.0 by great night sleep great valve overall. Ice cream shop right outside the hotel. breakfast was marginal. bed was comfortable with a lot of pillows. shower was nice with adjustable shower head. definitely would stay hear again if in area. Kings Island amusement park is only 1 exit away. Go out for breakfast, do not eat here unless cereal and fruit is what you want. July 3, 2014
Rated 3.0 out of 5.0 by Uncomfortable beds and need for thorough cleaning It would be better for the cleaning people to clean by dusting and vacuuming the room thoroughly. The bed was springy and noisy. The staff was very helpful and courteous. I didn't complain until the next morning about the bed as I was tired from Kings Island that day. I was given a $25 credit which was nice but my expectations for Holiday Inn Express was that it would be clean and comfortable as most Holiday Inn Express' have been in the past. Great cinnamon rolls!!! July 2, 2014
Rated 5.0 out of 5.0 by Quiet hallways and comfy beds. The location was great. Close to Kings Island and Graeters Ice cream within steps of the hotel. Many restaurants within walking distance. June 30, 2014
Rated 5.0 out of 5.0 by Our favorite hotel stay yet! Wonderful breakfast with a large area to accommodate all guests. Clean, bright rooms. Friendly staff that always greeted us upon arrival back into the hotel and as we exited each day. Management was responsive and checked on guests and staff (shows the place is well run). Loved it here and we will be staying at more HI Express's in the future! June 29, 2014
Rated 5.0 out of 5.0 by Great place to stay - I'll be backkkk Well, 1st - the customer service was amazing and 110%!!! I had trouble with my tablet and the wifi at 11pm and went downstairs - please find out who was working the night of June 19, 2014 - she was kind and spent at least 10 minutes with me and still took great care of other guests that came up, all with a smile!!!! the Breakfast was out of this awesome! Ok now the room! Clean - the pillows were amazing and the bed was soft and comfortable - the pool was clean and fun and warm!! ohhhh my goodness - we had visited Kings Island that Thursday and the hotel trip was the cherry on the sundae! Thank you so much!!! June 24, 2014
Rated 5.0 out of 5.0 by Great stay Loved the hotel, staff and pool. Close to Kings Island and other attractions. June 23, 2014
Rated 5.0 out of 5.0 by Pleasant Experience We only stayed one night however it was quiet and restful. Breakfast was amazing. June 19, 2014
Rated 5.0 out of 5.0 by Great hotel !! I really loved this hotel. It was the first time that we stayed there. My only criticism would be that the pool was very small. The provided breakfast was excellent , much better than any other hotel we had been at!!! The rooms were beautiful with very comfortable beds. June 18, 2014
Rated 5.0 out of 5.0 by Great service Accomodated with specific room request. Location is excellent. Had several questions for Jayme and she took her time and answered with knowledge, kindness, and patience. Very friendly and an asset to your hotel. June 16, 2014
Rated 5.0 out of 5.0 by Great stay Everything was wonderful. The pool was a perfect temperature. Room was extremely clean. The only comment I would make is regarding breakfast. Eggs were pre-made Western omelettes. We had small children and they wouldn't touch them. I would suggest scrambled eggs. Thanks! June 10, 2014
Rated 5.0 out of 5.0 by May 2014 Stay Friendly, efficient staff members; enjoyed well equipped fitness center, - excellent overall experience. Will definitely stay here on my next trip June 1, 2014
Rated 4.0 out of 5.0 by Kings Island 2014 This place was just fine. Easy to find and many nice restaurants in the immediate area. Friendly staff and clean rooms. June 1, 2014
Rated 4.0 out of 5.0 by Overall stay was good except for one issue Stay was overall good. The manager on the other hand needs a new attitude. They were unfriendly and very rude. I thought they may have been having a bad day but it showed for the 3 days We were there. Every time we entered or exited the hotel if the manager was there, she never looked up to smile or greet us. Unlike the younger staff, they were very friendly and made us feel welcomed. On checkout day I called at 9:30 a.m. and asked for a late checkout until 1:00 due to a late night. The lady that answered was very pleasant and said no problem. As I was sleeping, I get a call at 11:16. A rude voice was in the other end asking me when was I planning on checking out. As I was trying to say that I had called and requesting a late checkout, I was cut off speaking before I could finish. Upon checking out, I asked the young lady at the desk who was the manager, as usual pretending like they were doing something, was standing there also. The young lady pointed and that's when the manager decided to look up and say I am the manager. As soon as they I heard their voice, I knew it was them on the phone. Also while there I called the front desk just to see if HIE possibly had discount tickets for Kings Island. Well got the manager and once again very rude and unhelpful. Management needs to improve tremendously on their customer service skills. The other staff was excellent. May 31, 2014
Rated 4.0 out of 5.0 by Great hotel location and area We stayed in one of the larger rooms with a king bed and a separate sitting area with its own TV. The hotel is located in a very convenient area with a lot of good places to eat. There is even one of the best ice cream places I have been to. It is called Graeters ice cream and is a can not miss place. It is located in the parking lot of the Holiday inn express. This is a newer HIE with all the usual amenities. It has an indoor pool. Many times cookies, lemonade and a combination of half tea and half lemonade was available. They also had fruit available each morning for breakfast. I would recommend this HIG location May 20, 2014
Rated 5.0 out of 5.0 by Fantastic Experience! From the moment I walked into this Holiday Inn Express, I was put at ease with the very friendly staff. This hotel is also very clean. The lobby is extremely nice, and the complementary coffee there is just a really nice bonus. The breakfast choices were outstanding, couldn't think of anything else you could want (I highly recommend the hotcake maker!). Often, on trips, the hotel becomes more of a hassle than a help. I have to say that my stay at this hotel made my trip my trip much more relaxing and enjoyable. It really made it not feel like a trip at all, I felt really at home! Thanks for such a nice, clean hotel, and for such a positive experience! My best hotel experience ever. Highly recommended! May 18, 2014
Rated 5.0 out of 5.0 by Nice hotel in that area This was a very nice hotel to stay at on my last business trip to the area, it was very clean, a lot of value for the money. I was quite pleased with my stay. I would keep this one a favorite for the next time I am going to indy. April 19, 2014
Rated 5.0 out of 5.0 by Complimentary Breakfast options Everything was great except for one thing - & that one thing is very important to my husband, my daughter and me. Our daughter has a severe allergy to peanuts & all tree nuts. We need to read ingredients labels on the foods she wants to eat to be sure they aren't made on shared equipment or in the same place where peanuts & nuts are. Unfortunately, the staff throw all the boxes away that the foods come in. The ingredient listings are on the boxes. So - my daughter couldn't have 90% of the items that were offered. There are lots of people with allergies of various types these days. I for one would really appreciate if the ingredient labels were cut out & saved so that I could check them. April 8, 2014
Rated 5.0 out of 5.0 by Great service The staff including desk clerks and the breakfast server were exceptionally friendly and helpful. April 2, 2014
Rated 5.0 out of 5.0 by Great place to relax This was a great place to relax. The staff was very friendly. You're located near every restaurant you could want. March 27, 2014
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