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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 131 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    131reviews

    • 5 Stars
      101
    • 4 Stars
      15
    • 3 Stars
      8
    • 2 Stars
      5
    • 1 Stars
      2

    Very happy with Staff and Cleanliness

    By

    18 January 2015

    Very nice experience. My favorite place to stay in the Buffalo area.

    Posted byHotelStaff
    21 January 2015
    Thank you for choosing the Staybridge Suites Buffalo South and for sharing your experience with everyone on IHG.com. I am glad that you were very happy with our staff and the cleanliness of our hotel. Having us your favorite place to stay in the Buffalo area is a wonderful compliment and we enjoy having you here with us. We can't wait to see you again soon. Warm Regards, Sarah Bishop General Manager
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    Cleanliness of the rooms

    By

    16 January 2015

    club

    The walls of the room were not clean. Amenities in the room were not sufficient for a weeks stay.

    Posted byHotelStaff
    21 January 2015
    Thank you for staying at the Staybridge Suites Buffalo South. I sincerely apologize for the experience that you had while staying with us. I encourage you to contact on-site General Manager Sarah Bishop at 716-939-3100 and provide her more details so that we can take additional corrective action to regain your trust and goodwill. Sincerely, Kevin Verrall Vice President & General Manager-Hotels
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    Nice room

    By

    04 January 2015

    Décor in room and hotel in general was modern, fresh and clean. Very comfortable place to stay.

    Posted byHotelStaff
    06 January 2015
    Thank you for choosing the Staybridge Suites Buffalo South. Your comments are very much appreciated and I am glad you were very comfortable during your stay. We hope to see you again soon. Best Regards, Sarah Bishop General Manager
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    Very uncomfortable small beds.

    By

    01 January 2015

    We loved everything about the hotel until we went to bed. Myself, my husband and my two teenage girls found the two double beds very small and uncomfortable. The pillows were small and square? Definitely, a disappointment when see everything else the hotel has to offer.

    Posted byHotelStaff
    05 January 2015
    Thank you for choosing the Staybridge Suites Buffalo South. I am glad you loved almost everything at our hotel and I do apologize that you were disappointed with our beds and pillows. We will look into our mattresses and our pillows to hopefully provide better options for you and our guests. We hope to see you again soon. Best Regards, Sarah Bishop General Manager
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