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Rated 4.6 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Bill game Great hotel! Thanks and I hope to return again. I thought that the night crew was too lax but everyone else was superb! Thanks October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Front desk- Girl was the best. Great personality and concerned about our comfort. Nice way to start our stay! Rest of the stay went swimmingly without a hitch. Enjoyed it very much October 14, 2014
Rated 3.0 out of 5.0 by Enjoyed the majority of our stay... We have stayed multiple times with the Staybridge Suites in West Seneca and overall I would definitely consider coming back again. While we had a few minor problems here and there, Sarah was able to resolve them quickly and efficiently. The only real complaints that I have are concerning some of the staff members. I enjoyed the service and warm hospitality that I was shown from Morgan, Pat and Mike. They really did make it feel like home during our stay. Renee, on the other hand, was nothing short of mean and nasty to myself and my family the entire time that we were at the hotel. The constant eye rolling and disrespectful tone disgusted me, to say the least. I did notice, however, she was not like that with every guest and I just assumed it was personal. Another issue I had was with Brian. Let me start by saying that he was very friendly and helpful, but I didn't care for his choice of words when discussing certain matters that were brought to his attention. Overall, we really enjoyed our stay, but I would love to see a little more professionalism when it comes to some of the front desk staff. October 14, 2014
Rated 5.0 out of 5.0 by great staff! staff was friendly, helpful, accommodating - just great! October 13, 2014
Rated 5.0 out of 5.0 by awesome facility breakfasts were fantastic, Sunday cookouts at the grill were friendly and delicious, best staff in the business October 11, 2014
Rated 4.0 out of 5.0 by Guest access I liked the ability to offer my guests a drink or food October 10, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel with a great staff! This is a wonderful place to stay with great staff! Mike (Front Desk) and Rene are outstanding! They take care of you and it feels like home! October 8, 2014
Rated 5.0 out of 5.0 by Great experience Very nice quiet hotel. Amenities were very nice. Pool, Laundry, and fitness center were clean and comfortable. The back patio area offered a very nice outdoor sitting area to relax and enjoy a beverage. October 6, 2014
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