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Rated 4.5 out of 5 by 91 reviewers.
Rated 5.0 out of 5.0 by Sleep Unfortunately, I have the misfortune of not sleeping well when at a hotel. It's a situational awareness thing in which I know I'm at a rented place, not my own. The staff was awesome at this facility. I wish staff everywhere were like Pat, Morgan and Renee. August 21, 2014
Rated 5.0 out of 5.0 by Great service from management and staff. We stayed at the Staybridge Suites in West Seneca, NY and had a very enjoyable time there. Rooms were clean with loads of space to put all our items from clothing to computers. The management , Sarah and Renee, were very helpful at all times answering any questions we had. Judy, the lady who did many of the complimentary breakfasts was always so helpful. The cleaning staff were great and were always there to help out if I needed any extra items. The Staybridge is right off the Interstate 90 and so convenient to get to. Breakfasts were very good and the light dinners and social hours on Tues., Wed. and Thurs. were a bonus. Food was always good and they served wine and beer on those evenings, too. It was a great experience for us and we would definitely stay there again or at another Staybridge. August 19, 2014
Rated 4.0 out of 5.0 by Good hotel Stayed while waiting for housing to become available. Nice clean hotel, friendly staff! Need fans in the rooms though cause you can hear some of the knuckle heads in the middle of the night making noise. Elevators were slow, and sometimes one would go out. Very pet friendly. All in all pleased with this hotel, some of the staff went above and beyond anything you would expect from hotel employees so I would def recommend it! August 18, 2014
Rated 3.0 out of 5.0 by Great service Problems happen when you travel. Unfortunately we experienced an unavoidable problem at this hotel, which was completely booked, so there was no immediate resolution available. The management was incredibly responsive the following day and provided the best possible solution the following day. I highly recommend this hotel for the manner in which our problem was resolved. August 14, 2014
Rated 5.0 out of 5.0 by Business and Family friendly In visiting nearby relatives there were 4 of us and a suite worked out perfectly. We could visit at the hotel as well as travel to Niagara Falls and downtown Buffalo. The breakfasts and kitchen in the suite helped make it even more affordable! Great food stores nearby. Definitely found great wings at a few restaurants, too. It was a fun experience and I'm so glad Staybridge came to this area! August 4, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean Came in for multiple youth bowling tournaments. The staff was very friendly and efficient. Check in was simple and we were able to get into the room a little early. The place was extremely clean. The beds were exceptionally comfortable and it was very quiet. They had a nice breakfast and complimentary coffee and soda all the time. The outside grounds were clean and pleasant. They had grills available and a corn hole game was also brought out when we requested it. We were in and out at all times and there was always someone around. Never had that deserted feeling that sometime occurs in off hours. We had a great stay and would definitely stay here again. July 25, 2014
Rated 5.0 out of 5.0 by great service and extremely friendly staff It is our first time staying at Staybridge Suite and will definitely stay this chain wherever available. The front desk staff made extra effort in providing us with hot water from the pantry at non-dining hours. July 3, 2014
Rated 5.0 out of 5.0 by bridal party The 2 bedroom suites were perect for us ot get ready in . There were many girls who needed hair and makeup done the 2 bathrooms and outlets were perfect! June 29, 2014
Rated 4.0 out of 5.0 by great amenities and comfortable stay Was in town for a softball tournament. Hotel was conveniently located to the field. Not in the nicest area but convenient to field and not too far from mall. Room was beautiful and was basically like a brand new apartment. Breakfast was great. Only complaint was about rude older woman at front desk who was mean to my daughter when she asked for a cord to hook up the hotel supplied DVD player. It was not connected to the TV so we couldn't use it. Never did get to watch the movie but other than that, stay was great. June 25, 2014
Rated 5.0 out of 5.0 by Perfect place to stay with four foreign exchange students. Great place for my husband and I to stay with four teenaged foreign exchange students, while visiting Niagara Falls. We loved our room separated from their room by the living room, and both rooms having a complete bath. June 11, 2014
Rated 5.0 out of 5.0 by Best stop over ever! when we have taken a long road trip and wanted to stop for the night, we have had excellent accommodations without reservations being made ahead of time. We even stayed on the nights that free dinners were being offered. How convenient is that? Thank you! June 9, 2014
Rated 5.0 out of 5.0 by Great Hotel I was very impressed with the quality of the StayBridge Suites. The room was clean, well organized, and very comfortable. Great breakfast. I would without a doubt stay there again! June 3, 2014
Rated 4.0 out of 5.0 by Great Stay Except For Housekeeping Enjoyed the fact the hotel was fairly new The front desk staff were very friendly and accommodating. My only issue would be housekeeping. Although the hotel is a "spot clean" hotel. Housekeeping rarely spot cleaned. I spent days with trash not removed, bed hardly made and towels hardly ever replaced. For a person traveling on business, your day should not begin or end with having to spend time at the front desk addressing one overlooked detail. Overall the hotel was very nice for the value. I just wish housekeeping would have effectively done what was expected of them. June 1, 2014
Rated 3.0 out of 5.0 by Room cleaning Make sure you do speak up if you do not like how the room in cleaned and be sure to tip the staff. May 24, 2014
Rated 5.0 out of 5.0 by Excellant Staff My first stay at a Staybridge Suites deffinatly not my last thanks to the employees May 10, 2014
Rated 5.0 out of 5.0 by Clean, comfortable rooms, friendly and helpful staff My room was clean and comfortable. Furnishings showed no signs of wear and the kitchen and bathroom were well-stocked. It was as comfortable as spending a week from home can be and I will stay at this location the next time I am in town. May 1, 2014
Rated 5.0 out of 5.0 by Excellent room accomodations and service I had the opportunity to stay at the Staybridge Suites (West Seneca-Buffalo) during one of the worst winters in many many years. The accommodations were great, and the staff exceptional. Though I was there on business, I did have an opportunity on many occasions to see the staff interact with families and I was impressed. The staff was attentive to the kids (no matter how difficult- as children can often be when thrown off their schedule). The accommodations were great for business travelers as well as family vacations. I would highly recommend this StayBridge for business or leisure. April 22, 2014
Rated 5.0 out of 5.0 by Great home away from home I had to leave my travel trailer behind due to the cold weather but staying at Staybridge made the stay much better than expected and made our accommodations as comfortable as possible. The staff was very attentive to our needs and even went a little out of the way to lend the extra comfort we could not have since we didn't have our travel trailer with us. April 20, 2014
Rated 5.0 out of 5.0 by Six Month Stay Excellent service and accommodations, especially for extended periods of time. A most comfortable and friendly atmosphere. April 15, 2014
Rated 5.0 out of 5.0 by Super clean room and extremely attentive service I was impressed at how clean and spacious the hotel and room was during my stay. The staff was very friendly and proactive with sharing information on the breakfast buffet and accommodations. April 15, 2014
Rated 1.0 out of 5.0 by Clean rooms This was my 3rd stay here. The 1st two times were great and that's why I returned. This past time I was not pleased and I probably won't return. Your employees that are also residents are not friendly people. While at the pool, I was given dirty looks by two different employees. I was sitting at a table near the shower, when your off duty employee told me I better move or get wet. Very rude!!!! April 12, 2014
Rated 5.0 out of 5.0 by Suite time Staff were very accommodating to my needs. Having a suite and breakfast included is exactly what I look for with the travel I do. Rooms April 6, 2014
Rated 5.0 out of 5.0 by First Rate Staff While checking in I happened to mention I was in town to do a presentation, well a plate of very yummy chocolate chip cookies and a handwritten good luck note found its way up to my room a little later. That is an attentive and caring staff!! April 4, 2014
Rated 1.0 out of 5.0 by ROOM SMELLED room smelled of body oder smaller than expected and room cleaning did not happen even when we asked for it to be cleaned it was done poorly very dark March 26, 2014
Rated 5.0 out of 5.0 by Great stay This hotel was just what we needed. Great place to stay. March 24, 2014
Rated 5.0 out of 5.0 by Excellent business lodging experience The hotel is clean and convenient, great ammenities. Close to restaurants, grocery stores (for extended stays) and easy on/off the highway. Dinner and breakfast were provided and both were great. Nothing overly fancy but tasty and hot. Really enjoyed relaxing in the hot tub after six hours of driving. Great staff, friendly and accomodating. Very warm environment. It's clear that the staff cares. March 21, 2014
Rated 5.0 out of 5.0 by Home away from Home As a single mum, my choice of getting a hotel that caters for my relaxation need and my children having a nice break has not always been a pleasant one. But on all counts staying at this hotel during our last March break -2014 vacation more than exceeded our needs. The friendly staff complements all that you want in a hotel - "they all smile" and for sure they are not putting up a show. The rooms (beddings) including bathrooms (towels) are clean, comfortable and quiet. The choice of TV channels for the family was "so cool" (my daughters quote). Two things I'm sure of God permitting is this - We are coming back and we will spread the news to family and friends travelling in from Canada to Buffalo. I sure have no reservations with recommending this hotel. March 20, 2014
Rated 5.0 out of 5.0 by Cost / Value / well worth it. Great place to stay for family or while passing through. Nice amenities and clean facilities. Pool was clean and well maintained even in the dead of winter. Good breakfast, clean suite with kitchenette. I would stay here again. March 19, 2014
Rated 5.0 out of 5.0 by Free dinner and beer. what more can you ask for? Been here 3 times now and have had great service and a fun time every time. Cant wait to go back. March 18, 2014
Rated 5.0 out of 5.0 by Nice Hotel Would return on the next visit. The room was very comfortable and plenty of spac. March 17, 2014
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