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Rated 4.7 out of 5 by 152 reviewers.
Rated 4.0 out of 5.0 by Nice hotel great value The hotel is located where travelers can get right off the highway and right into the hotel. The staff is welcoming and the facilities are clean and comfortable. Great value if you want or need a suite during your stay. July 7, 2014
Rated 5.0 out of 5.0 by Overall stay was great but shower curtain smell Our first night, we stayed in a two bedroom suit. Very nice and clean. The bathroom in the master bedroom had a tub with a shower curtain. The curtain was nice and white but it had a smell of urine. I didn't figure it out until the next morning. The following night we stayed in and one bedroom suite and everything was perfect. July 7, 2014
Rated 4.0 out of 5.0 by Great Family Hotel Great suite hotel, clean and comfortable rooms, well appointed. Customer friendly staff and service. Well stocked toiletries and amenities, big screen television. July 6, 2014
Rated 5.0 out of 5.0 by Great Stay Friendly Staff, good clean rooms. Would stay here again for sure! July 5, 2014
Rated 5.0 out of 5.0 by Outstanding Property Would highly recommend this Staybridge Suites. We just returned from a five night stay and it was the best hotel/suite experience we have ever had. Jayson and the GM are excellent managers. June 28, 2014
Rated 5.0 out of 5.0 by Amazing staff--Perfect Camelot Hotel The guy at the front desk is full of charisma,Amazingly kind, friendly, helpful, attentive and just plain amazing (name started with a "J" I think) Hotel is VERY clean. All the staff are so friendly. Food is much better than any other hotels I stay(ed) at. I stay in hotels across America and Thailand about 200 days a year. THIS hotel was in the top 2. GREAT hotel. My other favorite is Holiday Inn in Bangkok :-) But THIS hotel is the best in America I have ever stayed in June 28, 2014
Rated 5.0 out of 5.0 by Wonderful experience My husband and I travel a lot for business and this hotel is one of the best that we have stayed at. The room was clean and the kitchen was a great addition to the room. The breakfast buffet was simply amazing and had a lot to choose from. It was a full, hot breakfast. The only drawback was that there wasn't enough seating to accommodate everyone and small children were always running around. The staff were very friendly and helpful, so all around it was a wonderful stay for us. My points still haven't shown up on my account yet but I am hoping they will very soon. We will be staying at this hotel again next week, so I will have the opportunity to speak to someone then if they don't show up. June 26, 2014
Rated 5.0 out of 5.0 by My recent stay in Wilmington, NC My stay was excellent I visit Holiday Inn facilities in all areas of the northeast from NC to NY every quarter and this facility is one of my favorites. The staff here always makes me feel at home. June 25, 2014
Rated 5.0 out of 5.0 by WELCOMING!! I STAYED IN THE STAYBRIDGE SUITES WILMINGTON EAST 21 JUN. FROM THE TIME THAT I CHECKED IN.... I FELT WELCOMED AND VALUED AS A CUSTOMER. THE ENTIRE STAFF (FROM THE FROM COUNTER ASSISTANT TO THE BREAKFAST STAFF) WAS EAGER AND WILLING TO ASSIST IN ANY WAY POSSIBLE. I WOULD HIGHLY RECOMMEND THIS LOCATION TO ANY AND EVERYONE! June 25, 2014
Rated 5.0 out of 5.0 by Great Home Away from Home.. we were really pleased with our stay at this hotel... our room had a great layout with much space. it was very clean, quite and comfortable, and the kitchen was great too. The hotels breakfast was really outstanding and staff were really great.They were always making sure we were being taking care of from the time we checked in until we checked out..Thanks to all, I can't wait to see you again soon. I highly recommend to Hotel for your home away from home stay. June 23, 2014
Rated 4.0 out of 5.0 by One unfriendly Staff One of the front desk woman was not friendly. All others were nice. Room had good space, internet connected was choppy in our room and a bit slow. June 19, 2014
Rated 5.0 out of 5.0 by Wonderful suites! Clean, comfortable We stayed in the 1 bedroom Queen beds suite and loved the room layout which allowed my husband to stay up late to watch TV and my mother to go to bed early. Decor was lovely, room clean, kitchen well appointed, and beds very comfortable. We will now look for Staybridge Suites wherever we travel. June 19, 2014
Rated 5.0 out of 5.0 by AWESOME! Very pleasant experience and a highly motivated staff, especially Amanda, who delivered dry cleaning to my room, now that is exceptional service. I have stayed at this property for business during the last two years and have enjoyed each visit. Thank you.... June 18, 2014
Rated 3.0 out of 5.0 by Pool Out of Service We just returned from a UNCW orientation. What a great memory. We will be in Wilmington twice a month for the next year I am sure. We have stay here several times since they opened. Have enjoyed every visit until this one. If we would have known they scheduled pool painting, maintenance or out of service for our visit we would have booked elsewhere. It was important to have the pool this visit to entertain my son while wife and daughter were on campus. We will be sure to confirm pool maintenance is not scheduled at our next hotel. It wasn't the pool maintenance that bothered me as much as the fact that every staff member I asked about it had a different answer to why it was closed and all had a different answer for how long. Mind you the pool was never available during our visit. Ms Lisa our morning hostess for breakfast made the star average stay at 3 with out her it would of been a 1...... June 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service, hotel, and staff Fast check in and great quality service. Exceeded my expectations and I look forward to staying here anytime I want to stay in Wilmington. June 18, 2014
Rated 5.0 out of 5.0 by Very helpful and friendly staff. We will stay here again, no question. The staff was extremely friendly and very helpful. Bathroom shower doors leaked but that was the only problem. Saved money eating breakfast at the hotel and a dinner one night (we were out the other nights). Enjoyed having a full kitchen and living area. June 17, 2014
Rated 4.0 out of 5.0 by Great Stay This is a comfortable place to stay and I always enjoy complimentary adult beverages in the evening. June 13, 2014
Rated 5.0 out of 5.0 by Loved it! would stay here again, food was excellent. Wish we had longer to enjoy the hotel amenities, easy location to find. June 12, 2014
Rated 5.0 out of 5.0 by great hotel We picked this hotel because of the reviews on Trip Advisor. We were not disappointed. The rooms are well appointed and have everything you need. We were impressed there was free laundry available. The room even had a laundry basket. Breakfast was a little crazy in the morning because of all the people. June 4, 2014
Rated 5.0 out of 5.0 by Excellent Stay The front desk employees were friendly, helpful, and made check in/out quick and pleasant. The room is exactly what we were hoping for after seeing pictures online, kept very clean and worth the money. Perfect lighting in the bathroom for getting ready to go out and easy to control the temperature from day to night. I do wish the breakfast was offered a little later to sleep in on vacation but it was worth getting out of bed for the most part. The location was perfect, not far from any restaurant we wanted to eat at or the beach. I will definitely be returning for my next stay in Wilmington! June 3, 2014
Rated 5.0 out of 5.0 by Grandparents visit Grandson i brought my parents from Michigan to visit their grandson, a student. Room was big enough for socializing. They loved breakfast and manager's reception. Only problem was TV line up did not include Turner Classic Movies. Dad missed that channel. Though they said they will still look for Staybridge when they travel from now on. Played PLINKO and won 250 extra reward points, but don't see them on my account.. Can you help? Will stay again May 20, 2014
Rated 5.0 out of 5.0 by Excellent Short Stay My wife and I have been traveling up the eastern coast from Florida to Michigan. We were rushed traveling after a late start from Charleston and after checking in, attended the evening reception. It was good to just relax and sample the fair and beverages provided and not have to make a decision of where and what to eat and not to have to go out. We retired to our room and relaxed and unwound. I appreciated the multiple, easily accessible outlets to plug in our computers, phones, and other electronic equipment without pulling out chairs or beds to access. We would definitely stay here again if in the area. April 21, 2014
Rated 4.0 out of 5.0 by Wilmington Staff was friendly and helpful. We were assigned a room that already had guests present. We were given another room by the manager who apologized for the error. The rooms were not that clean. The fan had dust falling off its sides. Dirty behind the bed and chest of drawers. Overall a good experience. The staff went above and beyond. Breakfast lady was extremely friendly. February 26, 2014
Rated 5.0 out of 5.0 by Excellent stay, extremely comfortable and quiet! Excellent stay, extremely comfortable and quiet! The staff is phenomenal. They treat you like you are family. The entire location is extremely clean and well maintained. The best part is location. It is extremely quiet at this location. By the way, Special thanks to Sam for his assistance. Paul January 14, 2014
Rated 5.0 out of 5.0 by Consistantly Excellent This is our "go to" place when visiting Wilmington. Comfortable,clean and well appointed rooms. The front desk is always helpful , efficient and attentive to our requests. Excellent value for the money! January 3, 2014
Rated 5.0 out of 5.0 by Excellent Value Probably the nicest room I can remember. Walk in shower instead of tub, nice furniture. Not like most rooms I have stayed in. January 2, 2014
Rated 3.0 out of 5.0 by christmas at staybridge You know all i really wanted was a comfortable suite where I could relax with my husband while spending the holiday visiting my family in Wilmington. At check in it looked amazing - until we tried to turn on lights - lamps with no bulbs - but that was fixed by bringing in a new lamp. Room was stuffy and a little musty smelling as we entered - honestly - the air should have been on so the room was pleasant for our arrival. Staff on duty was obviously not the most experienceed but did absolutely everything they could to rectify issues as they happened - but their were a lot of little things that just kept adding up. shower door will not stay closed (walkin shower) shower head left turned facing out of the shower ( got a face full of water when I turned it on - water pressure was awful- but nothing could be done - maintenance was off for the holiday -and we were offered another room - either to move to (really I just got unpacked) or to use to shower - it was worse. my husband had to tighten all the connections so the taps wouldnt leak all over the counter and then fix the stopper would work in the bathroom sink.( good thing he brought his tools) the first day the housekeeping came they took all our wash cloths including ones I brought with me and left none for us to use. the final straw - suddenly the last night of our 6 day stay - tired, and facing packing to leave our keys no longer work.......back at the desk we are told we probably allowed them to get close to a cell phone or computer BUT they would rekey the room....... are ya kidding me- its a problem throughout the chain apparently - while I was told I earned 1500 points I dont think they ever showed up on my account. I would say I would recommend the hotel with hesitation and only for family or leisure use - definitely not for an executive - or business Food smelled amazing - I did not get a chance to sample any- coffee was okay but rarely hot January 1, 2014
Rated 4.0 out of 5.0 by Lack of dinner food On December 26th, my wife and two kids went to the dining hall at 6:15pm. When we got the the hall, the only food left for us to eat was soup and a few small snacks. The main course was completely gone and there was nothing left for us to eat. We asked about this at the front desk and were told that a basketball team had arrived and the basketball players ate all the remaining food. One of the main reasons we stay at this hotel is that breakfast is included each day and dinner is included on Tuesday, Wednesday and Thursday nights. We had to go out for dinner that evening which was unacceptable for such a great hotel. We recently stayed in a different hotel in Virginia and the cost for a room was less than the Staybridge. The main reason is that dinner is not part of the overall cost per room. On this particular evening, I spoke with two other hotel guests that have stayed at the Staybridge before. They both told me that this is not the first time this has happened when they stayed at the Staybridge. This is the first time for me and I it will be the last time it happens. Other than that, the stay was great. December 31, 2013
Rated 3.0 out of 5.0 by Great location and amenties but disappointed in room We were traveling with a toddler so I I had requested a Suite room with a crib and a seperate sitting room so that we could have our little one nap in a closed room while we could still enjoy the sitting space. However, I also requested a room with a tub (for his baths) but was told upon check-in that only handicapp rooms had tubs in them. The only room available was a 1-room king suite so that we could not even switch to a standard 2-room suite onsite. I was very disappointed that the website did not state this when making my reservation and that the hotel staff could not accommodate our request upon arrival. It was very inconvenient and the main reason we chose this particular hotel. Marian Wolff December 20, 2013
Rated 5.0 out of 5.0 by Great place to stay We were pleasantly surprised at the quality of the hotel for the price. Andrew was very helpful, and don't forget the hot breakfast and happy hour to boot! November 2, 2013
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