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    Opiniones de los huéspedes
    Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
    97%
    Recomendar este hotel

    Valoración general

    4.6

    en base a 329 opiniones
    97%
    Recomendar este hotel

    Ratings Breakdown

    329opiniones

    • 5 Estrellas
      241
    • 4 Estrellas
      61
    • 3 Estrellas
      18
    • 2 Estrellas
      6
    • 1 Estrellas
      3

    Place to Stay

    By

    01 julio 2015

    The hotel is nice but definitely not in walking distance to Disneyland. ART has a decent system for getting to and from the parks but did not keep the tickets in the kiosk or hotel available. Evening social was a good break from the parks. As a Platinum Elite member requested an upgrade to a bigger room but was told nothing was available for entire stay, would have been fine with at least part of the stay being upgraded but wasn't even offered as an option. Will stay closer to the parks next time.

    Publicado porHotelStaff
    03 julio 2015
    Hello electricelt, Thank you for taking the time to review our property. As we are sold out on many occasions, unfortunately we cannot guarantee an upgrade each trip. We are glad you enjoyed the hotel even though you would like to be a little closer to Disneyland next time. We hope to see you again. Jimmy Raynor Front Office Manager
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    Great place for volleyball tournament guests

    By

    30 junio 2015

    loved the 2 room suites - we travel with our volleyball club and these accommodations make it easy to have multiple groups stay at affordable rates...

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    Shuttle Service

    By

    30 junio 2015

    platinumelite

    The hotel should consider providing their own shuttle service to the Disneyland park. The shuttle service that is provided for a fee was regularly late and the driver at times was rude. This reflects on the the quality of stay at the resort, even though those people are not under the resorts control.

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    great place to stay with a family

    By

    28 junio 2015

    My family of 6 enjoyed staying in the two room suite. Having two bathrooms and two bedrooms with a large family is important. The beds and pillows are very comfortable. My only complaint was that there was hair in the master suites tub - it was like the shower was not cleaned before we go there. Other than that, everything else was great. I like the breakfasts because of the variety that it offers.

    Publicado porHotelStaff
    29 junio 2015
    Hello jenni41, We are so very happy to find that you feel our hotel is great for families. We are really glad to offer a great family atmosphere with room to have fun. It does concern me that you had a service issue. We pride ourselves on customer service and thank you for giving us the chance to make it right. Thank you for taking the time to review our property. Jimmy Raynor Front Office Manager
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