Rated 4,2 out of 5 by 64
Rated 5,0 out of 5,0 by Becca L. Amazing Staff, good hotel
The staff in this hotel is what makes the stay one of the best stays I've ever had in a hotel! The hotel lobby and main entrenches are beautiful! The rooms are ok. The walls could use some fresh paint. We had an issue with the pull out couch, and it just was ok. The breakfast and dinners were great! Great food! Clara, Vanessa and Lucy in the lounge are wonderful woman. So good hearted!
Jennifer and Constance cannot be replaced! Those ladies are friendly, outgoing, generous, wonderful, and happy at all times. I can't even begin to list the staff that made my stay so great! Bones, Chelsea, lisa, and on and on. Housekeeping was so friendly. Everyone says hello and is in a great mood! The one negative I will say is the walls and halls are very thin. I can hear everything. Every one walking down the halls, opening and closing doors, sounds from rooms. It's not very private.
22 de julio de 2014
Rated 5,0 out of 5,0 by Doc P Business or leisure represents great setting
Staybridge is near Tech and offers a great location for all agenda. Friendly staff, excellent suites king or queen, social hour and breakfast very exceptional compared to others. easy access and safe for lone traveler
15 de julio de 2014
Rated 1,0 out of 5,0 by BM05058 Worst motel in Lubbock
This is the most overpriced motel with the worst customer service of any motel I've stayed at in years. I reserved a room on line and when I went to check out, was charged $40.00 more than the price on line.
At 10:00PM. when I returned to my room from work, I went to fix Dinner and had nothing to cook with. The receptionist at the front desk told me they had no extra pans or utensils.
The front desk started calling my cell phone at 10 minutes till 12:00 asking if I was staying another night, wondering why I hadn't left., when priority club members (especially platinum) automatically have an extended check out time of 2:00pm. This was after the room attendant had tried to barge in my room twice.
For me, this property is conveniently located to where I work while in Lubbock, however in the future I will go out of my way to stay at a more guest friendly property.
11 de julio de 2014