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    Opiniones de los huéspedes
    Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
    91%
    Recomendar este hotel

    Valoración general

    4.5

    en base a 163 opiniones
    91%
    Recomendar este hotel

    Ratings Breakdown

    163opiniones

    • 5 Estrellas
      122
    • 4 Estrellas
      21
    • 3 Estrellas
      8
    • 2 Estrellas
      9
    • 1 Estrellas
      3

    We Had Issues

    By

    juillet 04, 2015

    club

    Room phone didn't work. Electrical outlets didn't work. Couldn't close bedroom door without it locking. AC was loud and unpredictable. Room key didn't work and had to wait in a big line at the desk to get a new one. Had to circle the parking lot several time to find a parking place. No cell phone service.

    Publicado porHotelStaff
    juillet 07, 2015
    Bobrgv, Thank you for being an IHG Rewards Club level member, we appreciate your loyalty. I am so sorry to hear about everything you encountered during your stay here. I will be speaking to the appropriate departments about the issues in your room to get those remedied for the future. Unfortunately sometimes when the rooms keys come in contact with a cellular device or credit card they become demagnetized. Again, I apologize for the inconvenience you encountered while you were here. We can only hope to see you again on a future trip to San Antonio. Thank you, Samantha Halstead Front Desk Supervisor
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    Great Service

    By

    juin 27, 2015

    platinumelite

    the stay at this hotel during our vacation trip to six flags fiesta texas in san Antonio,tx.the service was great and the location with easy off and on to the interstate was also great I would highly recommend this hotel if your going to vacation in san Antonio ,tx.

    Publicado porHotelStaff
    juin 30, 2015
    hazegray53, Thank you for being an IHG Rewards Platinum level member, we appreciate your loyalty. I am happy to hear that both the location and service during your stay were great. We hope to see you again in the future. Thank you, Samantha Halstead Front Desk Supervisor
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    Great service

    By

    juin 25, 2015

    We enjoyed our stay. The service was excellent and the staff was friendly.

    Publicado porHotelStaff
    juin 26, 2015
    G'ma56, Thank you for taking the time to write a review on our hotel. I am so happy to hear that you enjoyed your experience here. We will definitely be recognizing our wonderful staff for their hard work. We hope to see you again in the future. Thank you, Samantha Halstead Front Desk Supervisor
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    Guest Request

    By

    juin 23, 2015

    club

    The breakfast ran out of food and drinks frequently. The lady was very prompt in trying to address this concern.

    Not only was she helping keep food ready, but she was also cleaning tables, answering questions from the guests, but was very kind and polite.

    Publicado porHotelStaff
    juin 26, 2015
    SA guest for fun, Thank you for being an IHG Rewards Club level member. I apologize for the inconvenience you experienced during our breakfast, I will be speaking with the appropriate department to ensure the limitation of this happening again. We hope this does not keep you from staying in the future. Thank you, Samantha Halstead Front Desk Supervisor
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