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Email or IHG® Rewards Club # PIN
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If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

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Customer Care

It's Our Honor To Be At Your Service


You can make reservations on our web site. If you prefer, you can call us at 1-877-711-TEAM (8326) to reach your reservations office.

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IHG® Rewards Club and the IHG Army Hotels Program

Have questions about IHG® Rewards Club? Visit our Frequently Asked Questions page if you need assistance regarding missing stays or post postings. For any other information regarding the IHG® Rewards Club program, please visit the IHG® Rewards Club web site.

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Have questions? Visit our Frequently Asked Questions page.