At check in I was greeted as a rewards member and offered the welcome amenity. I booked a standard room and was given an accessible with two queens as my choice for a king wasn't available.
HIE experience all around - representative of the brand and nothing particularly bad or outstanding.
Being close to LAX and presumably busy all the time, I noticed some wear that was out of the ordinary. The power outlets in my room were very loose and I had my phone plugged into the charger by the bed but it didn't charge all night because the socket was too weak to retain the plug. Same with the shower head - the holder was worn out and wouldn't keep the shower head in place.
Otherwise, a decent experience and good value, staff, Wifi performance, ground, cleanliness and convenient location.
Would return when in the area. [Less]