This was my family 6 stay in 7 years and as usual it was fab. The location, parking, facilities in the hotel e.g. Shuttle, pool, gym, safe and around the nearby location were great.
found the staff to be great. This time Chia & Joe (I believe the Duty Mgr) were brilliant.
There are a few points that is me being really picky and wouldn't stop me either booking again or advising others to book. They are...
If you are a IHG member, regardless of how you book you should be able to collect points. Other hotel chains allow this.
Papers should be automatically delivered to your hotel door. As a member you shouldn't have to ask for this to happen.
As I had stayed previously I sent 2 emails before the stay to request a particular room, unfortunately there was no response to either emails from the reservations desk.
As I said earlier the above points are really small gripes, and wouldn't stop me booking again
See you next year [Less]