Dirty furniture and rug needed cleaning.
We were greeted warmly at the front desk. I was offered a room on the first floor. When my wife and I entered the room, we noticed that the chairs were soiled and the rug was dirty. We had made
arrangements to meet a relative for dinner in Buellton, so we didn't have time to discuss our dissatisfaction with the cleanliness of the room. There were other signs of lack of care, etc., but to make our appointment on time, we let them go.
After returning to the room, my wife agreed that the chair and carpet issues weren't worth the time to move all our stuff and get another room. So, we lived with it.
I normally stay at Holiday Inn Express establishments and I think those properties must be newer and cleaner. I was disappointed with my stay at the Holiday Inn in Santa Maria. [Less]