After a horrible day that took me over 10 hours to get to this location due to poor weather, a friendly, welcoming front desk individual named Kristen starting making everything better the moment I
arrived. I felt more like a guest in her home than a customer staying at a hotel. It started with an offer of a beverage as she could she I was in need! Then an effortless check in that already included a recognized upgrade without even asking. She was friendly, helpful and informative about the property and what it had to offer. The room was awesome and my problems getting there went away quickly.
I was so impressed with the level of care and service, I would gladly pass up several other Holiday Inn properties to eventually get back to experience this location and the hospitality of KRISTEN! [Less]