Excellent service and cleanliness.
As a full time time traveler I have my reservations about some hotels and staff hospitality but this truly was an excellent hotel experience during my week at Candlewood Suites in Elgin. My room was
clean and much larger than expected complete with fridge, stove, and sofa! I didn't have any issues except when checking in and the staff not being able to find me as an IHG member, which isn't a big deal and I resolved that by doing it myself with my phone! The staff was still very helpful and pleasant throughout my stay. [Less]