I wanted to come to Chicago as a part of a book research project. I picked spring break, the 13th thru 19th of March. Of course that was the day it finally decided to snow, but that is another story.
The Hotel is just a few minutes walk from the Dempster Purple Line Train, which I used to get to the Red Line, and the rest of the city, each day. Great location.
On arrival, the hotel lobby was clean and neat. The entry doors were slightly awkward, as one opens on the right, the other set on the left. The place is very well kept and looked great.
The staff was friendly on every occasion, and helped with everything I needed. The bartender during my trip was a great individual, helping me get a great idea of the city before my adventures. I was even able to use the soothe app to schedule a massage, and they helped me in that too. There was only one waiter or waitress in the restaurant at a time and they weren't too attentive, but being at the bar, it didn't matter.
One issue was that on two occasions, my key-card stopped working, and I had to go back to the lobby for another/reset.
The room was wonderful. Great view of Evanston, great bed (king), TV with premium channels, great desk, safe, even a laundry service. The shower was very nice and got hot instantly. Even the complementary soap was great. The Toilet tissue, however, was in a very awkward location behind. I didn't use the workout room or pool this time, but will when I return for another great stay in august.
Location accross the street from a nice Irish Pub was also a plus, especially for St. Paddy's, when I was there.
A solid 9.5 out of 10. Very satisfied customer. [Less]