I enjoyed this hotel and would return. I was for the pleased with the service and can say most times the staff was attentive. I had a long term stay and had to change rooms twice, once due to ants :(
and later due to the air conditioner malfunctions. I gave plenty of time for adjustments and maintenance service but ended up changing rooms more than once.If not for the air-condition problems, I would increase my ratings on comfort. I had no complaints once I was in a room with no air problems. The maid service was good and the room were aesthetically pleasing, comfortable.
I did notice the staff was all young people, friendly but sometimes felt they were distracted and needed reminders. Made me question whether there should be an age-diverse staff. Overall good experience.
I have to mention, two people who repeatedly gave great customer service if there, Sam-front desk and Crys-valet- they were really on it! [Less]