This hotel was unexpectedly comfortable. The decor is traditional and a bit bland but not disturbingly so. I would say there is a warm atmosphere at this hotel. My room had ample space, enough to
relax, have guest, dinner and comfortable bedding.
My complaint is I got locked out several times due to a key malfunction, not the kind due to cell phone deactivation. it ended up being a true maintenance issue that could not be brushed off by giving me a new key because even that didn't work.
I eventually ended up with a working door and my stay was pleasant.
The breakfast is great! Customer service is "friendly'. No pros but no cons either on CS.
No recognition IHG given. [Less]