Thanks to Manager Mike and Garrett, my 'Business' stay became a 'Pleasure' stay. I had more than a few 'special requests' and each one was met by Mike and Garrett with professionalism, courtesy,
efficiency and genuine helpfulness.
IHG Brand is always my first choice over any other and through the years, I experienced stays that range from good to great. As expected, every hotel has been clean and well stocked with 'amenities'. However, I must say... this particular IHG hotel stands out as one of the best.
Everything about this stay was great from start to finish. Most of all, Hi-Express Ithaca is exceptionally well managed, immaculately clean, and (despite being located on a very busy road), surprisingly quiet!
I attribute this success to the way it is run and operated by the entire staff . They really did make all the difference... Thank you! [Less]