Just completed second stay at the hotel. It has become my favorite one in NY due to its location, but particularly - its motivated and friendly staff.
Had a problem with food - an employee took
the initiative to help!
Had problem with a booking and another employee gave 110% to help (Dan P. you are a credit to the organization....).
Room was very nice, though it could have more storage space.
Very good food service: Great breakfast and Good Social Hour in afternoon.
Only major problem was a spotty wireless connection.
Also, the elevators tend to be really challenging during rush times. [Less]