The staff at this hotel is awesome! They were accommodating, very friendly, and cooperative. Upon arrival to the hotel I asked if I could check in a little earlier. I was told by the young ladies
at the desk that they would do their best. I was very surprised when I was told that I could check in hours before the normal check in time. I also asked if they had availability for the duration of my stay so that I wouldn't need to relocate with my parents to another hotel for the next two days. Once again, I was told that they would do their best...and they did! I was able to stay at the hotel and not have to relocate my elderly parents to another hotel.
The location of the hotel is very good. The mall is two minutes away and restaurants are plentiful and minutes away. I am definitely staying at this hotel when I am in the Charlotte area. [Less]