traveling with elderly parents
We love this hotel and have stayed many times when visiting Hagerstown Md. Unfortunately this time we was put in a middle of a hall way far from the elevator and it was considered a handicap room.
Very difficult for my parents. The staff is great but I do fell they need to make changes on this. [Less]
If it weren't for the front desk staff that kept us waiting until almost 6:00 for a 3:00pm check in I would rate this hotel a 5. Our rooms were very clean and comfortable and the breakfast was
attended by a very friendly employee. [Less]
Easy check-in, clean, friendly, quiet.
What more could you ask for? For the price, HIE never dissapoints. And Hagerstown was no exception. Quality all around. Bathrooms were immaculate, beds comfortable and the staff was friendly and