ADA compliant but no automatic door? Great staff. Interesting concept. Smoke smell in smoke free room.
The first thing I noticed was there is no automatic button to open the door to the lobby. Upon walking in is that the lobby as very small with a small check-in desk. This made me think I had
accidentally come in the back entrance. No, this is the main entrance. There are plenty of handicapped parking spaces but if someone were in a wheelchair and needed help to get the door open he would need to wait until someone notices or call the desk on his personal phone. I find this very surprising and disheartening for 2017.
The small lobby was just the beginning of how this is a "different" hotel. Being more of an extended stay model, there is a lending closet where we were able to get a fan. Other things available included books, pizza cooker, crock-pot, toys, etc. The gym was definitely better than most I've been in. The washers and dryers can be used for free and there were plenty of them. The cantina was done on the honor system. Coffee, tea and hot chocolate are free but other drinks, snacks and toiletries are marked and there is a slot where you leave money.
The staff was very friendly and helpful and you can tell it's an extended stay environment as many people seemed to know each other.
Other than the lack of true accessibility, my only complaint is that despite our room being "non-smoking" there was a strong smell of smoke when we entered. Later I realized why - the ventilation system allows either outside smoke or other room smoke into our room. So much so that one evening I felt like the smoker was in our room with us.
The location was fine but a little odd. Felt far away from stores, places to eat. There is a place a few miles away - it just seems off the beaten path and in a business park. [Less]