We had the pleasure at staying at your hotel in Chippewa Falls, Wisconsin this past weekend and we were very impressed. We wanted to share specific things that encouraged us to write to you
First, and foremost, was your friendly staff. We were especially impressed by your guest service manager, Marty. She made us feel welcome, and even when she was busy with phone calls and helping other guests, she maintained a calm and friendly demeanor. We hope she will receive recognition she deserves for her excellent service.
We also were impressed by your breakfast choices and quality, as well as the cleanliness of the hotel, and shared spaces.
We had a wonderful time using your swimming pool, which was clean and had plenty of fresh towels available.
Overall, we had a wonderful experience staying at this branch of the Holiday Inn Express. Thank you to all who made our visit so enjoyable. [Less]