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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
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Impression générale

4,4

en fonction de 301 avis
88%
Recommander cet établissement

Ratings Breakdown

301avis

  • 5 Étoiles
    214
  • 4 Étoiles
    42
  • 3 Étoiles
    13
  • 2 Étoiles
    15
  • 1 Étoiles
    17

Great Stay, Will Stay Again Next Trip

By

décembre 18, 2020

Very pleasant experience with my stay. Manager (Jay) and staff were friendly and accommodating. Room was ready and clean when I arrived. Keeping in mind the number of guests that had previously used the room before me, it was clean as could reasonably be expected and everything worked well. Bed was clean and very comfortable (both feather and foam pillows to accommodate all sleeper types). A little road noise could be heard on the side I stayed on, but the hotel can't change that and it wasn't loud by any means. Thanks again Candlewood Suites Buda/SW Austin... I'll be back!

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Great value, and can’t beat the staff

By

novembre 29, 2020

Excellent all around. The staff is great, great location, great prices, and overall can’t beat the rooms for pricing.

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Clean and comfortable

By

novembre 29, 2020

The room was clean and comfortable. The space was quiet, except for the inevitable noise of housekeeping. I would stay again.

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Great Place to Stay

By

novembre 23, 2020

We enjoyed our night at this property. It is well located and convenient to dining and entertainment venues. Clean room and accommodating staff.

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home away from home

By

novembre 03, 2020

club

consistently clean and comfortable and a good value

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Clean and Comfy

By

octobre 13, 2020

club

Very clean and comfortable pet friendly hotel at good prices.

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Most excellent place

By

septembre 17, 2020

If you want to be treated like a person, if you want a clean room then look no further. I don't do surveys but this place and it's staff deserve this.

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A great stay

By

septembre 14, 2020

club

Good bed, clean hotel. We had good internet signal and plenty of room for a family of four.

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Great hotel

By

septembre 12, 2020

platinumelite

Clean, quite, and comfortable, and very helpful and kind staff. Any concerns are met and taken care of with a sense of urgency.

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Nice and clean!

By

septembre 09, 2020

club

Hotel was very nice and clean. Our room had a kitchenette and a regular size fridge. The bed was very comfortable and the pillows were great! The hotel is located in a great area with food and shopping just right around the corner. They have hand sanitizer throughout the hotel, so that was nice! We had a problem with our toilet backing up and the maintenance guy was knocking at the door within 15 minutes after calling the desk! We will definitely stay here again when we come back to visit Austin!

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Labor Day trip

By

septembre 09, 2020

club

We were very pleased with the hotel. The lobby smelled amazing upon entering.. We had a 1 bedroom suite and it was clean and nicely decorated. Loved the recliner and the bed was comfortable. Everything looked new. We only stayed 2 nights but for families staying longer it would be nice to have a toaster oven in addition to the stovetop and fridge that are there. The AC is on some kind of energy saving system. I never really figured it out but we were still comfortable and there was a until for the living area, as well as the bedroom.. The only negatives were the cleaning people overlooked the soap dish in the bathroom but that was very minor to me.The bedroom AC had a slight musty smell which was probably because the room sat unused for awhile due to Covid 19. Still a very nice stay.

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check in

By

septembre 06, 2020

We arrived the hotel at 3 PM and front desk told me that room was not ready, but then he quickly checked again and told me there is a room ready, gave me the key and we headed to the room. The room is a king studio, not a one-bedroom king suite that I have reserved. I went down to talk to him he told me this is the only room available now. I said this is not what I reserved, and the room you gave me is cheaper than the room I reserved. He then said I gave you a better rate which he never mentioned before. I told him I want the room that I reserved, he said then you will have to wait. I said can we wait in the room you gave us and call me when our room is ready? He said no because he is afraid we may make the room "dirty". Then I had to bring all the luggages down and waited in the lobby for about 30 minutes. This could be a simple front desk mistake, and I will easily understand and be willing to wait for a while. However, the way this guy handled and the way he talked to us are not professional and not acceptable. There is no "sorry" every mentioned, he sounds like I am the one giving him hard time.

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