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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
85%
Recommander cet établissement

Impression générale

4,3

en fonction de 722 avis
85%
Recommander cet établissement

Ratings Breakdown

722avis

  • 5 Étoiles
    459
  • 4 Étoiles
    124
  • 3 Étoiles
    53
  • 2 Étoiles
    45
  • 1 Étoiles
    41

School

By

mai 18, 2021

club

The hotel was peaceful. My kids enjoyed it. They can spruce it up by painting the doors on the rooms and cleaning the carpet leading to the rooms a little better. Otherwise, it was peaceful and I’d stay again

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Little things need fixing

By

mai 14, 2021

club

Overall a little disappointed in attention to detail here. The room had a number of minor issues which should have been obvious to the room servicing staff. The bathroom sink drained extremely slowly, the refrigerator light was out, the shower gel, shampoo and conditioner containers were all empty, the utensils lacked both spoons and forks, the coffee maker did not work. None of these items was a deal breaker and the room appeared clean and the bed was comfortable. Given the current situation I had expected that the rooms would be well serviced and checked, so definitely room for improvement here.

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Ok for long-term stay

By

mai 14, 2021

We spent one night. I’m used to being able to get ice down the hall, not to have to turn on the ice maker and wait for it to freeze.
Plus, the bathroom door doesn’t partially close and keeps opening all the way up so you can’t stand at the sink unless you close the door all the way.
This room was not updated with USB ports, and I had to unplug the alarm, etc. to plug in our electronic devices.
The fact that these properties don’t have a covered arrival is inconvenient when unloading your car to check in, in the rain.

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Aau tourney

By

mai 13, 2021

club

Excellent all around . Good service , nice location, pool was clean and staff was accommodating and friendly

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My stay

By

mai 12, 2021

My stay was adequate. Could use some modernizing to room. Price is reasonable. How many more characters to hit 50?

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The bed was very comfortable

By

mai 03, 2021

Overall the room was cozy and the access to the stove and full refrigerator was a plus the pool was also a great extra.

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Would never stay here again

By

mai 03, 2021

platinumelite

The room obviously hadn't been fully cleaned in a long time. The TV barely worked, the volume didn't. The towels are so scratchy it was uncomfortable. There's no ice machines, so you have to wait for the fridge to make some after you turn it on. We tried to ring the front desk right after we checked in but no one ever answered.

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Jay

By

mai 03, 2021

platinumelite

Convenient, not best candlewood I’ve stayed at.
Most have great amenities, the grill was unsanitary and broken.

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Needs some TLC

By

avril 28, 2021

club

Trash cans outside were over flowing. Coffee bar mediocre. Rooms were very warm and wall unit didn’t work. Very outdated for the price. Could’ve stayed at a Hampton with free breakfast for what I paid here.

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Tv didn’t work. Have a key to my room to someone else.

By

avril 26, 2021

club

The front desk gave a key to my room to someone else.
I informed front desk our tv didn’t work at check in at 2pm. She said I would have to wait till the next morning to have someone look at it.
He came in at 9am and said he would be right back. He came back at 11am with a new cable box.
They also gave me a key to someone else’s room when I checked in.
Total disorganization with the front desk employees.
The small girl at front desk was at least nice and compassionate.

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Reservations Mean Nothing

By

avril 20, 2021

We arrived late, had a reservation that was credit card reserved to find that manager had decided to give our room away. Forced to take only room left with only 1 bed and no other options. Terrible experience for this IHG Gold Elite member. Won't be staying again.

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Great place and staff but...

By

avril 13, 2021

club

The room and staff were great. However, if the hotel has a boil water advisory, they should at least provide free bottled water to guests.

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